Vivotek IP3135 manual Troubleshooting, Status LED, Reset and restore

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Appendix

A. Troubleshooting

Status LED

After powering up, the Network Camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error, the LED will blink in a pattern other than those below.

Condition	LED color

During self-diagnostic after power on	Blink in interchanged green and red

Ethernet signal is lost	Steady red till Ethernet is detected

Before network is setup	Steady green till IP address is confirmed

After network is setup	Blink green every second

Network is setup and audio is disabled	Blink green every 4 seconds

Any hardware failure	Other patterns

Reset and restore

There is a button in the back of the Network Camera. It is used to reset the system or restore the factory default settings. Sometimes resetting the system sets the system back to normal state. If the system problems remain after reset, restore the factory settings and install again.

RESET: Click on the button.

RESTORE: 1. Press on the button continuously.

2.Wait for self-diagnostic to run twice.

3.Free the button as soon as the second self-diagnostic starts.

Restoring the factory defaults will erase any previous settings. Reset or restore the

system after power on.

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Contents Page Technical@vivotek.com Before You Use This Product Table of Contents Page Package Contents Software installation Hardware installationInitial Access to the Network Camera Check Network SettingsAdd Password to prevent Unauthorized Access Authentication How to UseInstalling plug-in Main Screen with Camera View Primary user’s capabilityDigital Zoom Snapshot Client settingsPage Url http//Network Camera/protocol.html Fine-tuning for Best Performance Administrator’s capabilityOnly Quality Images Will Do Opening accounts for new users Protect Network Camera by passwordsChange homepage layout How to change the font color Page Page Page How to design my own homepage to replace the current one Page Build a multimedia web attraction site Demo on multiple sites mid-scale servicePage Image URL Build a security application Software revision upgrade Definitions in Configuration System parameters Security settings General Network settingsFTP Streaming Video codec parameters Ddns and UPnP settingsPage Page Motion detection Weekly schedule Application settingsSend out the snapshot while motion detection Sequential operationPage Homepage layout settings Factory default Viewing system logViewing system parameters Troubleshooting Reset and restoreStatus LED Frequently asked questions Page Page Capture update Snapshot of Jpeg image URL commands of the Network CameraRestore factory default settings Restart systemSystem resource URL URLSystem configuration URL General format of command URLNetwork configuration URL Security configuration URLPassword for secondary Smtp server Ddns & UPnP configuration URL Video configuration URL Image quality configuration URL Homepage layout configuration URL Application configuration URLPage Networking Technical specificationsLiability Electromagnetic Compatibility EMC