3M 8420, 8422 owner manual Troubleshooting, Rfid tag reading problems, Barcode scanner problems

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Troubleshooting

RFID tag reading problems

Symptom	Solution

System doesn’t read tags	• Make sure the item is tagged with 3M RFID tags.
	• Make sure the tag is not blank or disabled by trying a tag known
	to be good.
	• Make sure you are placing the tag within the read range of the
	RFID pad by placing the tag in the middle of the pad.
System doesn’t read a particular	The tag type may not be configured. Call 3M service.
tag type
Pad read range reduced to less	Make sure the pad is at least 2 in. [5 cm] from metal.
than 6 in [15 cm]

Barcode scanner problems

•If the scanner has a poor read rate, check for dust and fingerprints on the scanner window and clean if necessary with a clean, dry cotton-tip swab or cloth.

•If the scanner can’t read a particular barcode symbology, add the new symbology. See the scanner documentation for information.

© 3M 2011. All rights reserved.

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Contents 3M SelfCheck System R-Series Models 8420 Page Contents Contents 3M 2011. All rights reserved Intended use Safety informationExplanation of signal word consequences Explanation of product safety label symbolsPage Label locations 3M SelfCheck System R-Series Model 8422 tabletop Regulatory compliance Key attributes IntroductionSelfCheck system controls and connections Introducing the system to library staff and patrons System softwareOperations Turn the system on and offLoad printer paper Clean system components Adjust the touch screen monitorAdjust audio volume Troubleshooting Rfid tag reading problemsBarcode scanner problems Environmental requirements SpecificationsDimensions Electrical requirementsSecurity Network requirementsOrdering supplies Effective Warranty3M Library Systems Web Site 3M Service3M Service phone numbers Information to gather3M Library Systems