Altinex MT108-102 manual Troubleshooting Guide, LED is not LIT, No Sound, Sound Distortion

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MULTI-TASKER

TROUBLESHOOTING GUIDE

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We have carefully tested and have found no problems in the supplied MT108-102/(103); however, we would like to offer suggestions for the following:

8.1 LED IS NOT LIT

Cause 1: Card cage is not plugged in.

Solution: Plug card cage in. If the LED lights, the problem is solved. If the LED is still not ON, see Cause 2.

Cause 2: Card is not plugged in all the way.

Solution: Push the card in all the way. If the LED is still not ON, see Cause 3.

Cause 3: Card cage slot has a problem.

Solution 1: Test the card in other slots of the card cage. If the slot was damaged, the card may work in other slots. If other slots work and the LED lights, the problem is the card cage slot. The card cage may require service. Call ALTINEX at (714) 990-2300. If the other slots do not work and the LED is still not lit, see Solution 2.

Solution 2: Take any other known good card with an LED and verify that the slot used is good by seeing if the other card’s LED lights in that slot. If it lights, then the original card may be the source of the problem. Call ALTINEX at (714) 990-2300.

8.2 NO SOUND

Cause 1: The source has a problem.

Solution: Check the source and make sure that it is working at an appropriate volume level and all source connections are correct. If the source is working and there is still no sound, see Cause 2.

Cause 2: The card output is turned OFF.

Solution 1: Turn ON the card output that is used. See RS-232 accessible commands in section 7. If no sound is present, see Solution 2.

Solution 2: If there is still no sound, see Cause 3.

Cause 3: Cable connections to the

destination are incorrect.

Solution: Make sure that all cables are properly connected. Also, make sure that the continuity and wiring are good. If there is still no sound present, see Cause 4.

Cause 4: The destination amplifier has a problem.

Solution 1: Make sure that the destination amplifier has power. If there is still no sound, see Solution 2

Solution 2: Set the volume of the destination amplifier to a reasonable level. If there is still no sound, call ALTINEX at (714) 990-2300.

8.3 SOUND DISTORTION

Cause 1: The source level is above 1V p-p.

Solution: Make sure that the source level is below 1V p-p. If the sound is still distorted, see Cause 2.

Cause 2: The destination amplifier provides excessive amplification.

Solution 1: Make sure that the source signal level is high enough so that the destination amplifier does not have to provide excessive amplification and thereby distort the signal. If there is still sound distortion, see Solution 2.

Solution 2: Call ALTINEX at (714) 990-2300.

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Contents MT108-102/MT108-103 Table of Contents Precautions / Safety Warnings InstallationCleaning GeneralTechnical Specifications MechanicalMT108-102/103 Application Diagram ApplicationApplication Internal View of the MT108-102/103 Card Installing Your MT108-102/103 Description of CommandsCommand Format CnUi Cn = card id n = from 1 to Command Format SIGCnUiMT108-103 CiSCommand Format ONmCnUiP Command Format OFFmCnUiPON…P sets path ON…..F feedbackSW Switch Command Format HELPCnUiCommand Format WRCn…GkUi Command Format CLRGkUiSummary of Commands OFFHelp Troubleshooting Guide LED is not LITNo Sound Sound DistortionAltinex Policy Sound Level is LOW

MT108-102 specifications

The Altinex MT108-102 is a versatile, compact, and efficient signal management solution designed for various audio-visual applications. As part of Altinex’s commitment to providing cutting-edge technology in the AV industry, this product exemplifies their focus on quality and functionality.

One of the main features of the MT108-102 is its ability to easily manage multiple video and audio signals. It supports a range of input and output configurations, making it ideal for installations in conference rooms, classrooms, and other professional environments where seamless connectivity is crucial. The device can accommodate various formats, including HDMI, VGA, and audio signals, ensuring compatibility with a wide array of devices.

The MT108-102 also boasts advanced switching capabilities. Users can switch between different input sources effortlessly, significantly reducing downtime during presentations or meetings. The device supports automatic sensing, which enables it to detect active sources and route signals accordingly. This feature streamlines operation, allowing users to focus on content rather than technical hurdles.

A noteworthy characteristic of the MT108-102 is its compact design. The unit is engineered to occupy minimal space, making it an excellent choice for environments with limited room for equipment. Despite its small footprint, the MT108-102 is packed with high-performance technology typically found in larger models.

Additionally, the device incorporates the latest in scaling technology, ensuring that video resolutions can be adjusted to meet the requirements of any display. The MT108-102 supports various resolutions up to 1080p, including 4K upscaling for enhanced image quality. This ensures that presentation materials look crisp and professional, which is especially important for high-stakes business meetings.

Moreover, the Altinex MT108-102 is designed with reliable thermal management in mind, ensuring longevity and consistent performance. It features robust connectors and construction materials that contribute to its durability, making it suitable for daily use in busy environments.

In conclusion, the Altinex MT108-102 is a powerful, compact solution for audio-visual signal management. With its versatile input and output options, advanced switching capabilities, and excellent video scaling features, it stands out as a reliable choice for anyone seeking to enhance their AV setup while maintaining a professional appearance.
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