IV.Troubleshooting the Polaris

A. Problems and Solutions

For best results, follow the troubleshooting solutions in the order they are listed below. The numbers in parentheses refer to the Exploded Parts Diagram on pages 14-16.

Problem: Polaris moves too slowly.

Solution: 1. Check the wheel RPM. See page 7.

2.Clean the filter screen (#42) in the quick disconnect, if necessary. See page 9.

Problem: Hangs up on corners or obstacles

longer than 2 minutes.

Solution: 1. Check the wheel RPM. See page 7.

2.With the Polaris turned off, spin each wheel. All of the wheels should turn together. If they do not, contact your participating Polaris dealer.

3.Verify the back-up valve is cycling. The jet should come on and go off. It should stay off longer than it stays on.

4.Remove unnecessary pool hard- ware or install a ladder guard kit (part #G21). See page 10.

Problem: Sweep hose sprays too much water out of the pool.

Solution: 1. Check the sweep hose scrubber (#30) and replace it if it’s worn or missing (part #9-100-3105).

2.Decrease the sweep hose action. See “Sweep Hose Adjustment” on page 7.

3.Add a sweep hose weight (part #B2). See page 10.

Problem: Polaris goes in circles and does not clean the entire pool.

Solution: 1. Check the wheel RPM. See page 7.

2.With the Polaris turned off, spin each wheel. All of the wheels should turn together. If they do not, contact your participating Polaris dealer.

3.Verify proper hose cutting and float placement. See page 5.

4.Adjust the thrust jet (#21) to make the Polaris go in more of a straight direction. See page 6.

3.Clean the skimmer, pool filter and pump basket, if necessary.

4.Check all the hoses for holes that could cause loss of water pressure.

5.Verify the back-up valve is cycling. The jet should come on and go off. It should stay off longer than it stays on.

Problem: Polaris will not climb walls.

Solution: 1. Check the wheel RPM. See page 7.

2.Clean the filter screen (#42) in the quick disconnect, if necessary. See page 9.

3.With the Polaris turned off, spin each wheel. All of the wheels should turn together. If they do not, contact your participating Polaris dealer.

4.Position the thrust jet (#21) between 11:00 and 1:00 o’clock for maximum climbing ability.

See page 6.

Problem: Sweep hose is sucked into the vacuum tube.

Solution: 1. Make sure the opening at the end of the sweep hose (#35) is not blocked by the sweep hose scrubber (#30).

2.Adjust the sweep hose (#35) to a gentle sweeping motion.

See page 7.

Problem: Polaris runs on its side.

Solution: 1. Empty the bag (#1).

2.Check the head float (#34). If it’s full of water, remove and replace it (part #A20).

380 specifications

The Polaris 380 is a standout in the world of automatic pool cleaners, known for its efficiency and advanced technology. Designed to keep both residential and commercial pools sparkling clean, the Polaris 380 offers a combination of performance, durability, and ease of use that makes it a popular choice among pool owners.

One of the main features of the Polaris 380 is its powerful three-wheel drive system. This unique technology allows the cleaner to navigate around the pool with unmatched agility, covering all areas meticulously. With a large suction intake and a strong jet propulsion system, the Polaris 380 effectively removes debris, dirt, and leaves from the pool floor and walls. Its robust design ensures that it can tackle even the toughest cleaning jobs, making it suitable for various pool types, including in-ground pools with a smooth or textured surface.

Equipped with a special filtration system, the Polaris 380 captures both large debris and fine particles, providing a comprehensive cleaning experience. The dual-chamber filtration bag ensures that it can handle a significant amount of debris before needing to be emptied, enhancing convenience for users. This efficient filtration capability allows the Polaris 380 to maintain a cleaner pool environment, reducing the need for additional filtration systems and improving water clarity.

Another admirable characteristic of the Polaris 380 is its ability to operate independently of the pool’s main filtration system. This means that with its own dedicated booster pump, the cleaner works efficiently without putting additional strain on the pool’s existing filtration system. This feature not only prolongs the lifespan of the pool's pump but also enhances overall cleaning efficiency.

Installation of the Polaris 380 is straightforward, requiring minimal setup. The auto-reverse feature allows the cleaner to avoid obstacles and change direction automatically, ensuring that every part of the pool is thoroughly cleaned. Additionally, the Polaris 380 is compatible with various pool shapes and sizes, making it a versatile solution for pool owners looking to maintain a pristine swimming environment.

In conclusion, the Polaris 380 combines advanced cleaning technology, user-friendly features, and efficient performance, making it an excellent investment for anyone seeking to keep their pool clean effortlessly. Its three-wheel drive, powerful filtration, and independent operation set it apart in the competitive landscape of pool cleaners, guaranteeing exceptional results and a hassle-free experience for users.

Polaris 380 owner manual IV.Troubleshooting the Polaris, Problems and Solutions

Models: 380