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manual ThinkPad A22 Service and Troubleshooting Guide
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A22
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Troubleshooting
Specifications
Install
Error codes
Warranty
Solving computer problems
Starting BIOS Setup Utility
Errors without messages
Lithium-ion battery pack
Take care in setting passwords
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ThinkPad
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A22 Service and Troubleshooting Guide
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Contents
ThinkPad A22 Service and Troubleshooting Guide
Page
ThinkPad A22 Service and Troubleshooting Guide
DANGER
Finding information with Access ThinkPad
View help topics to learn how to
Finding information with Access ThinkPad
vi ThinkPad A22 Service and Troubleshooting Guide
Contents
Finding information with Access ThinkPad
Chapter 2. Solving computer problems
Chapter 3. Getting help and service from
viii ThinkPad A22 Service and Troubleshooting Guide
Chapter 1. Overview of your new ThinkPad computer
Specifications
Features
Your ThinkPad at a glance
Your ThinkPad at a glance
Front view Rear view
Features
Features
Processor
Memory
Features
Diskette drive
External interface
Specifications
Specifications
Size
Environment
Lithium-ion battery pack
Electrical ac adapter
Specifications
v Sin-wave input at 50 to 60 Hz
Important tips Be careful about where and how you work
Caring for your ThinkPad computer
Caring for your ThinkPad computer
Be gentle with your computer
Take care in setting passwords
Handle storage media and drives properly
Other important tips
8 ThinkPad A22 Service and Troubleshooting Guide
Cleaning your computer
Caring for your ThinkPad computer
10 ThinkPad A22 Service and Troubleshooting Guide
Caring for your ThinkPad computer
Chapter 2. Solving computer problems
3. Click PC-Doctor for Windows
Solving computer problems
Diagnosing problems
Troubleshooting
Error messages
Solving computer problems
1. In the charts, x can be any character
Solving computer problems
14 ThinkPad A22 Service and Troubleshooting Guide
Message
Solving computer problems
Solution
Errors without messages
Solving computer problems
Solving computer problems
Password problems
A power switch problem
Keyboard problems
Solving computer problems
TrackPoint problems
Solving computer problems
Standby or hibernation problems
Solving computer problems
5. Select the Disable in this hardware profile check box
For Windows
2. Click the Device Manager tab 3. Double-click Network Adapter
4. Double-click Intel EtherExpress PRO PCI Adapter
4. Click the Device Manager tab
8. Clear the Auto insert notification check box
Solving computer problems
For Windows
2. Click Power Management
4. Click the Enable hibernation... button
2. Click Power Management 3. Click Suspend/Resume Options
4. Click Enable Hibernation
Computer screen problems
For Windows 98 and
3. Click Advanced
3. Click Display Type
Battery problems
Solving computer problems
Hard disk drive problems
Solving computer problems
Other problems
Solving computer problems
Starting BIOS Setup Utility
Solving computer problems
Recover pre-installed software
Solving computer problems
Solving computer problems
30 ThinkPad A22 Service and Troubleshooting Guide
Solving computer problems
To create a Recovery Repair diskette
To use the Recovery Repair diskette
Handling a hard disk drive
Upgrading the hard disk drive
Upgrading the hard disk drive
Upgrading the hard disk drive
6. Detach the cover from the hard disk drive
Replacing the battery
Replacing the battery
Chapter 3. Getting help and service from IBM
Getting help and service
Getting help by fax
Getting help on the Web
Getting help on the Web
Getting help and service
Getting help and service
Getting help and service
Getting help by fax
Calling IBM
Telephone numbers
Getting help and service
Getting help and service
Country or region
Language
Telephone Number
Getting help and service
40 ThinkPad A22 Service and Troubleshooting Guide
Appendix A. Important safety instructions
DANGER
DANGER
DANGER
DANGER
v Do not use your computer in or near water
Modem safety information
DANGER
Laser compliance statement
DANGER
DANGER
Save these instructions
46 ThinkPad A22 Service and Troubleshooting Guide
IBM Statement of Limited Warranty Part 1 - General Terms
Appendix B. Warranty Statement
Warranty Period
The IBM Warranty for Machines
Extent of Warranty
Items Not Covered by Warranty
48 ThinkPad A22 Service and Troubleshooting Guide
Warranty Service
Limitation of Liability
Warranty Service The following is added to this Section
Part 2 - Country-unique Terms
Governing Law
AMERICAS BRAZIL
52 ThinkPad A22 Service and Troubleshooting Guide
CAMBODIA, LAOS, AND VIETNAM
The following is added to this Section
HONG KONG AND MACAU
INDIA
JAPAN
Governing Law The following sentence is added to this Section
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES
Warranty Service
EUROPE, MIDDLE EAST, AFRICA EMEA
Governing Law
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED
AUSTRIA AND GERMANY
The following paragraphs are added to this Section
Extent of Warranty The second paragraph does not apply
Extent of Warranty The following is added to this Section
The following sentence is added to the end of item
EGYPT
The following paragraph is added at the end of this Section
ITALY
1. unchanged
The following replaces the third paragraph of this Section
The following item is added to this paragraph
The following is added to the end of this Section
58 ThinkPad A22 Service and Troubleshooting Guide
Applicability of suppliers and resellers unchanged
Notices
Processing date data
References to the Web site addresses
IBM Director of Licensing IBM Corporation North Castle Drive
Electronic emission notices
Federal Communications Commission FCC Statement
Telecommunication notices
Industry Canada Class B Emission Compliance Statement
Avis de conformité à la réglementation d’Industrie Canada
European Community Directive Conformance Statement
Fax Branding
62 ThinkPad A22 Service and Troubleshooting Guide
Industry Canada requirements
Avis
Avertissement
Notice for Australia
Notice for Users in New Zealand
the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services
Notice for European Union countries
66 ThinkPad A22 Service and Troubleshooting Guide
Trademarks
68 ThinkPad A22 Service and Troubleshooting Guide
Index
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Page
Part Number 27P2172
1P P/N 27P2172