Solving computer problems
Problem: Incorrect characters appear on the screen.
Solution: Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced.
Problem: The screen stays on even after you turn off your computer.
Solution: Press and hold the power switch for 4 seconds or over to turn off your computer; then turn it on again.
Problem: Missing, discolored, or bright dots appear on the screen every time you turn on your computer.
Solution: This is an intrinsic characteristic of the TFT technology. Your computer’s display contains multiple
Battery problems
Problem: The battery cannot be fully charged by the
Solution: The battery might be
1.Turn off the computer.
2.Make sure that the
3.Connect the ac adapter to the computer and let it charge.
If the optional Quick Charger is available, use it to charge the
If the battery cannot be fully charged in 24 hours, use a new battery.
Problem: Your computer shuts down before the battery status indicator shows empty,
Solution: Discharge and recharge the battery.
Problem: The operating time for a fully charged battery is short.
Solution: Discharge and recharge the battery. If your battery’s operating time is still short, use a new battery.
Problem: The computer does not operate with a fully charged battery.
Chapter 2. Solving computer problems 25