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IBM manual viii ThinkPad A22 Service and Troubleshooting Guide

Models: A22

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viiiThinkPad® A22 Service and Troubleshooting Guide

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IBM manual viii ThinkPad A22 Service and Troubleshooting Guide

Contents

ThinkPad A22 Service and Troubleshooting Guide Page ThinkPad A22 Service and Troubleshooting Guide DANGER Finding information with Access ThinkPad View help topics to learn how to Finding information with Access ThinkPad vi ThinkPad A22 Service and Troubleshooting Guide Chapter 2. Solving computer problems ContentsFinding information with Access ThinkPad Chapter 3. Getting help and service fromviii ThinkPad A22 Service and Troubleshooting Guide Features Chapter 1. Overview of your new ThinkPad computerSpecifications Your ThinkPad at a glanceYour ThinkPad at a glance Front view Rear viewProcessor FeaturesFeatures MemoryExternal interface Diskette driveFeatures Size SpecificationsSpecifications EnvironmentSpecifications Lithium-ion battery packElectrical ac adapter v Sin-wave input at 50 to 60 HzCaring for your ThinkPad computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Be gentle with your computerOther important tips Take care in setting passwordsHandle storage media and drives properly 8 ThinkPad A22 Service and Troubleshooting GuideCleaning your computer Caring for your ThinkPad computer10 ThinkPad A22 Service and Troubleshooting Guide Caring for your ThinkPad computerChapter 2. Solving computer problems Diagnosing problems Solving computer problems3. Click PC-Doctor for Windows Solving computer problems TroubleshootingError messages 1. In the charts, x can be any characterSolving computer problems 14 ThinkPad A22 Service and Troubleshooting GuideSolution Solving computer problemsMessage Errors without messages Solving computer problemsA power switch problem Password problemsSolving computer problems Keyboard problems Solving computer problemsTrackPoint problems Solving computer problemsStandby or hibernation problems Solving computer problems2. Click the Device Manager tab 3. Double-click Network Adapter 5. Select the Disable in this hardware profile check boxFor Windows 4. Double-click Intel EtherExpress PRO PCI AdapterSolving computer problems 4. Click the Device Manager tab8. Clear the Auto insert notification check box For Windows2. Click Power Management 3. Click Suspend/Resume Options 2. Click Power Management4. Click the Enable hibernation... button 4. Click Enable Hibernation3. Click Advanced Computer screen problemsFor Windows 98 and 3. Click Display TypeBattery problems Solving computer problemsHard disk drive problems Solving computer problemsOther problems Solving computer problemsStarting BIOS Setup Utility Solving computer problemsRecover pre-installed software Solving computer problemsSolving computer problems 30 ThinkPad A22 Service and Troubleshooting GuideTo use the Recovery Repair diskette To create a Recovery Repair disketteSolving computer problems Upgrading the hard disk drive Upgrading the hard disk driveHandling a hard disk drive Upgrading the hard disk drive 6. Detach the cover from the hard disk driveReplacing the battery Replacing the batteryGetting help by fax Chapter 3. Getting help and service from IBMGetting help and service Getting help on the WebGetting help and service Getting help and serviceGetting help on the Web Calling IBM Getting help by faxGetting help and service Telephone numbers Getting help and serviceLanguage Getting help and serviceCountry or region Telephone NumberGetting help and service 40 ThinkPad A22 Service and Troubleshooting GuideAppendix A. Important safety instructions DANGERDANGER DANGERDANGER v Do not use your computer in or near waterModem safety information DANGERLaser compliance statement DANGERDANGER Save these instructions46 ThinkPad A22 Service and Troubleshooting Guide Warranty Period Appendix B. Warranty StatementIBM Statement of Limited Warranty Part 1 - General Terms Items Not Covered by Warranty The IBM Warranty for MachinesExtent of Warranty 48 ThinkPad A22 Service and Troubleshooting GuideWarranty Service Limitation of Liability Governing Law Warranty Service The following is added to this SectionPart 2 - Country-unique Terms AMERICAS BRAZILThe following is added to this Section CAMBODIA, LAOS, AND VIETNAM52 ThinkPad A22 Service and Troubleshooting Guide JAPAN HONG KONG AND MACAUINDIA Governing Law The following sentence is added to this SectionEUROPE, MIDDLE EAST, AFRICA EMEA Warranty ServiceTHE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES AUSTRIA AND GERMANY Governing LawTHE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED The following paragraphs are added to this SectionThe following sentence is added to the end of item Extent of Warranty The second paragraph does not applyExtent of Warranty The following is added to this Section EGYPT1. unchanged The following paragraph is added at the end of this SectionITALY The following replaces the third paragraph of this Section58 ThinkPad A22 Service and Troubleshooting Guide The following item is added to this paragraphThe following is added to the end of this Section Applicability of suppliers and resellers unchangedReferences to the Web site addresses NoticesProcessing date data IBM Director of Licensing IBM Corporation North Castle DriveElectronic emission notices Federal Communications Commission FCC StatementAvis de conformité à la réglementation d’Industrie Canada Telecommunication noticesIndustry Canada Class B Emission Compliance Statement European Community Directive Conformance StatementFax Branding 62 ThinkPad A22 Service and Troubleshooting GuideIndustry Canada requirements AvisNotice for Users in New Zealand Notice for AustraliaAvertissement the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services Notice for European Union countries 66 ThinkPad A22 Service and Troubleshooting GuideTrademarks 68 ThinkPad A22 Service and Troubleshooting Guide Index 70 ThinkPad A22 Service and Troubleshooting Guide Page Part Number 27P2172 1P P/N 27P2172