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IBM manual Caring for your ThinkPad computer, ThinkPad A22 Service and Troubleshooting Guide

Models: A22

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Caring for your ThinkPad computer

10ThinkPad® A22 Service and Troubleshooting Guide

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IBM manual Caring for your ThinkPad computer, ThinkPad A22 Service and Troubleshooting Guide

Contents

ThinkPad A22 Service and Troubleshooting Guide Page ThinkPad A22 Service and Troubleshooting Guide DANGER Finding information with Access ThinkPad View help topics to learn how to Finding information with Access ThinkPad vi ThinkPad A22 Service and Troubleshooting Guide Contents Finding information with Access ThinkPadChapter 2. Solving computer problems Chapter 3. Getting help and service fromviii ThinkPad A22 Service and Troubleshooting Guide Chapter 1. Overview of your new ThinkPad computer SpecificationsFeatures Your ThinkPad at a glanceYour ThinkPad at a glance Front view Rear viewFeatures FeaturesProcessor MemoryFeatures Diskette driveExternal interface Specifications SpecificationsSize EnvironmentLithium-ion battery pack Electrical ac adapterSpecifications v Sin-wave input at 50 to 60 HzImportant tips Be careful about where and how you work Caring for your ThinkPad computerCaring for your ThinkPad computer Be gentle with your computerTake care in setting passwords Handle storage media and drives properlyOther important tips 8 ThinkPad A22 Service and Troubleshooting GuideCleaning your computer Caring for your ThinkPad computer10 ThinkPad A22 Service and Troubleshooting Guide Caring for your ThinkPad computerChapter 2. Solving computer problems 3. Click PC-Doctor for Windows Solving computer problemsDiagnosing problems Troubleshooting Error messagesSolving computer problems 1. In the charts, x can be any characterSolving computer problems 14 ThinkPad A22 Service and Troubleshooting GuideMessage Solving computer problemsSolution Errors without messages Solving computer problemsSolving computer problems Password problemsA power switch problem Keyboard problems Solving computer problemsTrackPoint problems Solving computer problemsStandby or hibernation problems Solving computer problems5. Select the Disable in this hardware profile check box For Windows2. Click the Device Manager tab 3. Double-click Network Adapter 4. Double-click Intel EtherExpress PRO PCI Adapter4. Click the Device Manager tab 8. Clear the Auto insert notification check boxSolving computer problems For Windows2. Click Power Management 4. Click the Enable hibernation... button2. Click Power Management 3. Click Suspend/Resume Options 4. Click Enable HibernationComputer screen problems For Windows 98 and3. Click Advanced 3. Click Display TypeBattery problems Solving computer problemsHard disk drive problems Solving computer problemsOther problems Solving computer problemsStarting BIOS Setup Utility Solving computer problemsRecover pre-installed software Solving computer problemsSolving computer problems 30 ThinkPad A22 Service and Troubleshooting GuideSolving computer problems To create a Recovery Repair disketteTo use the Recovery Repair diskette Handling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Upgrading the hard disk drive 6. Detach the cover from the hard disk driveReplacing the battery Replacing the batteryChapter 3. Getting help and service from IBM Getting help and serviceGetting help by fax Getting help on the WebGetting help on the Web Getting help and serviceGetting help and service Getting help and service Getting help by faxCalling IBM Telephone numbers Getting help and serviceGetting help and service Country or regionLanguage Telephone NumberGetting help and service 40 ThinkPad A22 Service and Troubleshooting GuideAppendix A. Important safety instructions DANGERDANGER DANGERDANGER v Do not use your computer in or near waterModem safety information DANGERLaser compliance statement DANGERDANGER Save these instructions46 ThinkPad A22 Service and Troubleshooting Guide IBM Statement of Limited Warranty Part 1 - General Terms Appendix B. Warranty StatementWarranty Period The IBM Warranty for Machines Extent of WarrantyItems Not Covered by Warranty 48 ThinkPad A22 Service and Troubleshooting GuideWarranty Service Limitation of Liability Warranty Service The following is added to this Section Part 2 - Country-unique TermsGoverning Law AMERICAS BRAZIL52 ThinkPad A22 Service and Troubleshooting Guide CAMBODIA, LAOS, AND VIETNAMThe following is added to this Section HONG KONG AND MACAU INDIAJAPAN Governing Law The following sentence is added to this SectionTHE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES Warranty ServiceEUROPE, MIDDLE EAST, AFRICA EMEA Governing Law THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIEDAUSTRIA AND GERMANY The following paragraphs are added to this SectionExtent of Warranty The second paragraph does not apply Extent of Warranty The following is added to this SectionThe following sentence is added to the end of item EGYPTThe following paragraph is added at the end of this Section ITALY1. unchanged The following replaces the third paragraph of this SectionThe following item is added to this paragraph The following is added to the end of this Section58 ThinkPad A22 Service and Troubleshooting Guide Applicability of suppliers and resellers unchangedNotices Processing date dataReferences to the Web site addresses IBM Director of Licensing IBM Corporation North Castle DriveElectronic emission notices Federal Communications Commission FCC StatementTelecommunication notices Industry Canada Class B Emission Compliance StatementAvis de conformité à la réglementation d’Industrie Canada European Community Directive Conformance StatementFax Branding 62 ThinkPad A22 Service and Troubleshooting GuideIndustry Canada requirements AvisAvertissement Notice for AustraliaNotice for Users in New Zealand the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services Notice for European Union countries 66 ThinkPad A22 Service and Troubleshooting GuideTrademarks 68 ThinkPad A22 Service and Troubleshooting Guide Index 70 ThinkPad A22 Service and Troubleshooting Guide Page Part Number 27P2172 1P P/N 27P2172