EN Troubleshooting, Other problems

58 EN TROUBLESHOOTING

The colour of Snapshot looks strange.

●The light source or the subject does not include white. Or there are various different light sources

behind the subject.

HFind a white subject and compose your shot so that it also appears in the frame. ( pg. 28, 44)

“SET DATE/TIME!” appears.

●The date/time is not set.

HSet the date/time. ( pg. 16)

●The built-in clock battery has run out and the previously set date/time has been erased.

HConsult your nearest JVC dealer for replacement.

The image taken using Snapshot is too dark.

●Shooting was performed under backlit conditions. HPress BACK LIGHT. ( pg. 46)

The image taken using Snapshot is too bright.

●The subject is too bright.

HSet “r” to “SPOTLIGHT”. ( pg. 49)

White Balance cannot be activated.

●The Sepia (SEPIA) or Monotone (MONOTONE)

mode is activated.

HDisengage the Sepia (SEPIA) or Monotone (MONOTONE) mode before setting White Balance. ( pg. 49)

The Black & White Fader does not work.

●The Sepia (SEPIA) or Monotone (MONOTONE) mode is activated.

HDisengage the Sepia (SEPIA) and Monotone (MONOTONE). ( pg. 49)

The image looks like the shutter speed is too slow.

●When shooting in the dark, the unit becomes highly sensitive to light when “GAIN UP” is set to “AUTO”.

HIf you want the lighting to look more natural, set “GAIN UP” to “AGC” or “OFF”. ( pg. 37, 38)

Other problems

The POWER/CHARGE lamp on the camcorder does not light during charging.

●Charging is difficult in places subject to extremely

high/low temperatures.

HTo protect the battery, it is recommended to charge it in places with a temperature of 10°C to 35°C. ( pg. 62)

●The battery pack is not attached firmly.

HDetach the battery pack once again and re-attach it firmly. ( pg. 13)

Files stored in the memory card cannot be deleted. (GR-DF570/470 only)

●Files stored in the memory card are protected. HRemove protection from the files stored in the

memory card and delete them. ( pg. 33)

When the image is printed from the printer, a black bar appears at the bottom of the screen.

●This is not a malfunction.

HBy recording with “DIS” activated ( pg. 37, 39) this can be avoided.

When the camcorder is connected via the DV connector, the camcorder does not operate.

●The DV cable was plugged/unplugged with power

turned on.

HTurn the camcorder’s power off and on again, then operate it.

Images on the LCD monitor appear dark or whitish.

●In places subject to low temperature, images become dark due to the characteristics of the

LCD monitor. This is not a malfunction. HAdjust the brightness and angle of the LCD

monitor. ( pg. 17, 19)

●When the LCD monitor’s fluorescent light reaches the end of its service life, images on the LCD monitor become dark.

HConsult your nearest JVC dealer.

Coloured bright spots appear all over the LCD monitor or the viewfinder.

●The LCD monitor and the viewfinder are made with high-precision technology. However, black spots or bright spots of light (red, green or blue) may appear constantly on the LCD monitor or the viewfinder. These spots are not recorded on the tape. This is not due to any defect of the unit. (Effective dots: more than 99.99%)

The cassette will not load properly.

●The battery’s charge is low.

HInstall a fully charged battery. ( pg. 13)