Troubleshooting

EN55

If, after following the steps in the chart below, the problem still exists, please consult your JVC dealer.

The camcorder is a microcomputer-controlled device. External noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly. In such cases, first disconnect its power supply unit (battery pack, AC Adapter, etc.); and then re-connect it and proceed as usual from the beginning.

SYMPTOM

POWER

No power is supplied.

POSSIBLE CAUSE(S)

●The battery pack has not been attached correctly ( pg. 8).

●The battery pack is not charged ( pg. 8).

●The power supply has not been correctly connected ( pg. 9).

The power suddenly goes off and does not come back on by itself.

●The battery pack has completely discharged.

●Remove the cassette and disconnect the power source, then after a few minutes, try turning the power back on. If it still does not come on, consult your nearest JVC dealer.

OTHER

Some functions are not available.

● The Power Switch is set to “ ”.

●Certain combinations of modes or effects are not possible to use.

During recording, the indications do	● Set “DISPLAY” to “FULL” in SYSTEM MENU ( pg. 42).
not appear.

Vertical white lines appear when	● This sometimes occurs when the contrast between the back-
shooting a very bright object.	ground and the object is great. It is not a defect of the camcorder.

Bright, crystal-shaped spots appear in	● Sunlight is directly entering the lens. This is not a defect of the
the LCD monitor and the viewfinder.	camcorder.

The rear of the LCD monitor is hot.	● The light used to illuminate the LCD monitor causes it to be
	hot. Close the LCD monitor to turn it off or set the Power
	Switch to “OFF”, and let the unit cool down.

Colored bright spots appear all over the LCD monitor or the viewfinder.

●The LCD monitor and the viewfinder are made with high- precision technology. However, black spots or bright spots of light (red, green or blue) may appear constantly on the LCD monitor or in the viewfinder. These spots are not recorded on the tape. This is not due to any defect of the unit. (Effective dots: more than 99.99 %.)

The indicators and the picture color on	● This may occur when the surface or the edge of the LCD
the LCD monitor are not clear.	monitor is pressed.

The LCD monitor, the viewfinder and	● Wipe them gently with soft cloth. Gently wipe the LCD monitor
the lens have become dirty (ex.	in a semicircle because wiping strongly spreads the stain and it
fingerprints).	won’t come out easily.

An error number (i.e. E03) appears.	● Turn the camcorder’s power off, then disconnect the power
	source. After a few minutes, try turning the power on again. If
	the error number still appears, consult your nearest JVC dealer.

The image is out of focus.

●The diopter needs to be adjusted ( pg. 10).

●The scene being shot is adversely affecting the operation of Auto Focus ( pg. 45).

Even though the lens cap is detached, the “LENS CAP” warning indicator ( pg. 63) blinks.

●The “LENS CAP” warning indicator may blink when the camcorder is used in dark areas, regardless of whether the lens cap is attached or detached.