Q&A Troubleshooting
Playback
Pictures have been rotated.
●[Rotate Disp.] is activated (→60)
Cannot view pictures. There are no recorded pictures.
●REC/PLAY switch is not set to 
(play).
●No pictures in
●Has the file name of the picture been changed on a computer? If so, it cannot be played back on the camera.
●The [Playback Mode] has been changed.
→ Set [Playback Mode] to [Normal Play] (→111).
Folder/file number displayed as [-]. Picture is black.
●Picture edited on computer or taken on different device.
●Battery removed immediately after picture taken, or picture taken with low battery. → Use [Format] to delete (→60).
Incorrect date displayed in Calendar Playback.
●Picture edited on computer or taken on different device.
●[Clock Set] is incorrect (→23).
(Incorrect date may be displayed in Calendar Playback on pictures copied to computer and then back to camera, if computer and camera dates differ.)
White round spots like soap bubbles appear on the recorded picture.
●If you take a picture with the flash in a dark place or indoors, white round spots may appear on the picture caused by the flash reflecting particles of dust in the air. This is not a fault. A characteristic of this is that the number of round spots and their position differ in every picture.
[Thumbnail is displayed] is shown on the screen.
●The pictures may have been recorded on another device. If so, they may be displayed with poor picture quality.
Blacken red areas of recorded pictures.
●When digital 
, 
) is operating, if a subject is recorded that has skin- colored areas with red areas inside, the digital
→We recommend setting the flash to 
, 
or 
, or
Sounds of camera operations such as zoom will be recorded in motion pictures.
●Camera operation sounds may be recorded as camera automatically adjusts lens aperture during motion picture recording; this is not a fault.
Motion pictures taken by this camera cannot be played in other cameras.
●When motion pictures recorded in [AVCHD], [MP4] or [High Speed Video] (Motion JPEG) are played back, they may be displayed with poor picture quality or sound quality or may not be played back at all even if an AVCHD, MP4 or Motion JPEG compatible device is used. Also, there might be a case that a recording information does not display correctly.