Axis Communications M3027PVE user manual Support, Learn More

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Safety

This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method.

Battery

The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

Low battery power affects the operation of the RTC, causing it to reset at every power-up. When the battery needs replacing, a log message will appear in the product’s server report. For more information about the server report, see the product´s setup pages or contact Axis support.

The battery should not be replaced unless required, but if the battery does need replacing, contact Axis support at www.axis.com/techsup for assistance.

WARNING

Risk of explosion if the battery is incorrectly replaced.

Replace only with an identical battery or a battery which is recommended by Axis.

Dispose of used batteries according to local regulations or the battery manufacturer's instructions.

Disposal and Recycling

When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.

Europe

This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly.

This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).

China

This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products (ACPEIP).

Contact Information

Axis Communications AB

Emdalavägen 14

223 69 Lund

Sweden

Tel: +46 46 272 18 00

Fax: +46 46 13 61 30

www.axis.com

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

download user documentation and software updates

find answers to resolved problems in the FAQ database. Search by product, category, or phrase

report problems to Axis support staff by logging in to your private support area

chat with Axis support staff (selected countries only)

visit Axis Support at www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy/ for useful trainings, webinars, tutorials and guides.

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Contents Axis M3027-PVE Fixed Dome Network Camera Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis M3027-PVE Fixed Dome Network Camera Table of ContentsPerformance Considerations Connectors and Buttons Network ConnectorHardware Overview Control Button LED IndicatorsConnector SD Card SlotAxis M3027-PVE Fixed Dome Network Camera Access the Product Access from a BrowserAccess from the Internet Click Use Https Set the Root PasswordSet Power Line Frequency Camera OrientationManual Trigger Go to Setup EventsLive View Controls on the Live ViewPTZ Controls Axis Media Control viewer toolbarAxis M3027-PVE Fixed Dome Network Camera How to Stream H.264 Media StreamsAxis Media Control AMC Alternative Methods of Accessing the Video Stream Axis M3027-PVE Fixed Dome Network Camera Basic Setup Set Up the ProductView modes VideoVideo Stream Pixel CounterOverview PanoramaDouble Panorama Quad View Image DirectionView areas 264 Stream ProfilesWhite Balance Camera SettingsExposure Settings Image AppearanceDay/Night View areasShutter & Gain Set Shutter toGo to Video Overlay Image OverlayOverlay Image Go to Video Video Stream and select the Image tabGo to Events Action Rules Use Overlay Text in an Action RulePrivacy Mask Browser Viewer Description Configure the Live ViewDefault Viewer for Browsers Viewer SettingsGo to Setup Live View Config User Defined LinksOutput Buttons Preset Positions PTZ Pan Tilt ZoomGuard Tour Go to PTZ Guard Tour and click Add AdvancedControl Queue ControlsOperator Same as administrator but with lower priority Go to Detectors Camera Tampering DetectorsCamera Tampering Motion DetectionMotion Detection Parameters Set Up Motion Detection WindowsAxis M3027-PVE Fixed Dome Network Camera Application Licenses Install ApplicationGo to Setup Applications ApplicationsAxis M3027-PVE Fixed Dome Network Camera Go to Events Action Rules and click Add Set Up Action RulesEvents Convert Event Types to Action RulesTriggers Add Recipients ActionsRecipient Types Set Up Email Recipients Create SchedulesGo to Events Schedules and click Add Go to Events Recurrences and click Add Set Up RecurrencesGo to Recordings List RecordingsRecording List Continuous RecordingClick Save to save and start the recording Languages IP Address Filter System OptionsSecurity UsersIeee CertificatesGo to System Options Security Ieee Network Basic TCP/IP SettingsGo to Setup System Options Security Certificates Date & TimeARP/Ping IPv4 Address ConfigurationIPv6 Address Configuration Assign IP Address Using ARP/PingAxis Video Hosting System Avhs Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service DNS ConfigurationNAT traversal port mapping for IPv4 NTP ConfigurationHost Name Configuration Link-Local IPv4 AddressFTP QoS Quality of ServiceBonjour StorageUPnPTM RTP/H.264Format SD Card Mount and Unmount SD CardPorts MaintenancePorts & Devices Network ShareLogs & Reports SupportSupport Overview System OverviewFile Upload Reset to Factory Default SettingsPlain Config ScriptingCheck the Firmware TroubleshootingUpgrade the Firmware Emergency Recovery ProcedureProduct is accessible locally but not externally Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product cannot be accessed from a browserKey frames Problems with streaming H.264Video and image problems, general Video Camera SettingsStorage disruption Storage and disk management problemsTechnical Specifications Connectors Function/group Specifications System ApplicationInstallation aids Data Streaming PowerConnectors Performance Considerations M3.2