Axis Communications M3027PVE IPv4 Address Configuration, IPv6 Address Configuration, ARP/Ping

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AXIS M3027–PVE Fixed Dome Network Camera

System Options

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 57) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 49.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1.Acquire a free static IP address on the same network segment as the computer.

2.Locate the serial number (S/N) on the product label.

3.Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator)

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

Windows example (this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125

4.Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.

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Contents Axis M3027-PVE Fixed Dome Network Camera Legal Considerations About this DocumentLiability Intellectual Property RightsLearn More SupportAxis M3027-PVE Fixed Dome Network Camera Table of ContentsPerformance Considerations Network Connector Connectors and ButtonsHardware Overview Connector LED IndicatorsSD Card Slot Control ButtonAxis M3027-PVE Fixed Dome Network Camera Access from a Browser Access the ProductAccess from the Internet Set Power Line Frequency Set the Root PasswordCamera Orientation Click Use HttpsLive View Go to Setup EventsControls on the Live View Manual TriggerPTZ Controls Axis Media Control viewer toolbarAxis M3027-PVE Fixed Dome Network Camera Media Streams How to Stream H.264Axis Media Control AMC Alternative Methods of Accessing the Video Stream Axis M3027-PVE Fixed Dome Network Camera Basic Setup Set Up the ProductVideo Stream VideoPixel Counter View modesPanorama OverviewDouble Panorama Quad View Direction ImageView areas 264 Stream ProfilesExposure Settings Camera SettingsImage Appearance White BalanceShutter & Gain View areasSet Shutter to Day/NightOverlay Image OverlayGo to Video Video Stream and select the Image tab Go to Video Overlay ImageGo to Events Action Rules Use Overlay Text in an Action RulePrivacy Mask Default Viewer for Browsers Configure the Live ViewViewer Settings Browser Viewer DescriptionUser Defined Links Go to Setup Live View ConfigOutput Buttons PTZ Pan Tilt Zoom Preset PositionsGuard Tour Control Queue AdvancedControls Go to PTZ Guard Tour and click AddOperator Same as administrator but with lower priority Camera Tampering DetectorsMotion Detection Go to Detectors Camera TamperingMotion Detection Parameters Set Up Motion Detection WindowsAxis M3027-PVE Fixed Dome Network Camera Go to Setup Applications Install ApplicationApplications Application LicensesAxis M3027-PVE Fixed Dome Network Camera Events Set Up Action RulesConvert Event Types to Action Rules Go to Events Action Rules and click AddTriggers Actions Add RecipientsRecipient Types Create Schedules Set Up Email RecipientsGo to Events Schedules and click Add Go to Events Recurrences and click Add Set Up RecurrencesRecording List RecordingsContinuous Recording Go to Recordings ListClick Save to save and start the recording Languages Security System Options Users IP Address FilterCertificates IeeeGo to System Options Security Ieee Go to Setup System Options Security Certificates Basic TCP/IP SettingsDate & Time NetworkIPv6 Address Configuration IPv4 Address ConfigurationAssign IP Address Using ARP/Ping ARP/PingAxis Internet Dynamic DNS Service Advanced TCP/IP SettingsDNS Configuration Axis Video Hosting System AvhsHost Name Configuration NTP ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4FTP QoS Quality of ServiceUPnPTM StorageRTP/H.264 BonjourFormat SD Card Mount and Unmount SD CardPorts & Devices MaintenanceNetwork Share PortsSupport Overview SupportSystem Overview Logs & ReportsPlain Config Reset to Factory Default SettingsScripting File UploadUpgrade the Firmware TroubleshootingEmergency Recovery Procedure Check the FirmwareProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsProduct cannot be accessed from a browser Product is accessible locally but not externallyVideo and image problems, general Problems with streaming H.264Video Camera Settings Key framesStorage disruption Storage and disk management problemsTechnical Specifications Installation aids Data Streaming Function/group Specifications System ApplicationPower ConnectorsConnectors Performance Considerations M3.2