Axis Communications M3014 Support Overview, System Overview, Logs & Reports, Scripting

Page 44

AXIS M3014 Network Camera

System Options

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same location.

For information about firmware upgrade, see Upgrade the Firmware on page 46.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting on page 46.

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the product (see below).

Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.

You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report text file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View. The server report .zip file should always be included when contacting support.

Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support.

Connection List - Lists all clients that are currently accessing media streams.

Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.

The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration . The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info).

Advanced

Scripting

Scripting allows experienced users to customize and use their own scripts.

NOTICE

Improper use may cause unexpected behavior and loss of contact with the Axis product.

Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for problems with customized scripts.

44

Page 43 Page 45
Image 44
Page 43 Page 45
Contents Axis M3014 Network Camera About this document Legal ConsiderationsLiability Intellectual Property RightsSupport Learn MoreTable of Contents Axis M3014 Network CameraHardware Overview Connectors and Buttons LED IndicatorsNetwork Connector Control ButtonAccess the Product Access from a BrowserAccess from the Internet Set the Root PasswordClick Create self-signed certificate Set Power Line FrequencyLive View Go to Setup Events Controls on the Live ViewAxis Media Control viewer toolbar Manual TriggerPTZ Controls Axis Media Control AMC How to Stream H.264Media Streams Alternative Methods of Accessing the Video Stream Axis M3014 Network Camera Set Up the Product Basic SetupVideo Video StreamPixel Counter ImageStream Profiles 264Camera Settings Exposure SettingsView Area Image AppearanceOverlay Overlay ImageGo to Video Video Stream and select the Image tab Go to Video Overlay ImagePrivacy Mask Configure the Live View Default Viewer for BrowsersViewer Settings Browser Viewer DescriptionUser Defined Links Guard Tour Preset PositionsPTZ Pan Tilt Zoom Advanced ControlsDetectors Camera TamperingMotion Detection Go to Detectors Camera TamperingSet Up Motion Detection Windows Motion Detection ParametersAxis M3014 Network Camera Install Application Go to Setup ApplicationsApplications Application LicensesAxis M3014 Network Camera Set Up Action Rules EventsConvert Event Types to Action Rules Go to Events Action Rules and click AddTriggers ActionsRecipients Create SchedulesRecipient Use with action Go to Events Recipients and click AddSet Up Recurrences Go to Events Recurrences and click AddRecordings Recording ListContinuous Recording Go to Recordings ListLanguages System Options SecurityUsers IP Address FilterCertificates IeeeCertificates Basic TCP/IP Settings Go to Setup System Options Security CertificatesDate & Time NetworkIPv4 Address Configuration IPv6 Address ConfigurationAssign IP Address Using ARP/Ping ARP/PingAdvanced TCP/IP Settings Axis Internet Dynamic DNS ServiceDNS Configuration Axis Video Hosting System AvhsNTP Configuration Host Name ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4QoS Quality of Service Smtp emailUPnPTM can be disabled under System Options Network UPnPTM UPnPTMRTP/H.264 BonjourMaintenance StorageNetwork Share Go to System Options Storage Click Network ShareSupport Support OverviewSystem Overview Logs & ReportsFile Upload Reset to Factory Default SettingsPlain Config Troubleshooting Upgrade the FirmwareEmergency Recovery Procedure Check the FirmwareSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct cannot be accessed from a browser Product is accessible locally but not externallyProblems with streaming H.264 Status and Network indicator LEDs are flashing red rapidlyVideo and image problems, general Video Camera SettingsTechnical Specifications Function/group Specifications System Application Maintenance Installation aidsPower ConnectorsFunction/group Specifications Video Performance ConsiderationsM2.6
Related manuals
Manual 49 pages 56.04 Kb
Top Page Image Contents