Axis Communications AXIS FD-R M12 user manual Axis Support

Page 34

AXIS 209FD/FD-R/FD-R M12 34

4.After the upgrade has completed (1-10 minutes), the unit will automatically restart and show a steady green on the Power and Status LEDs and flashing green or amber on the Network LED.

5.Referring to the installation guide, reinstall the camera.

6.Windows - If you are using a DHCP server, type the following from a command/DOS prompt: arp -d <IP address of camera>

If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.com/techsup/

Axis Support

If you contact Axis support, please help us to help you solve your problems, by providing the server report, the log file and a detailed description of the problem.

Server Report - go to Setup > System Options > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters.

The Log file is available from Setup > System Options > Logs & Reports. The Log file records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshooting.

Image 34

Contents User’s Manual About this Document CanadaContents Product overview Key featuresDescription Overview Setup System Options LED settings LED IndicatorsColor Description Access from a browser Accessing the CameraAxis Media Control Accessing the camera from the Internet Setting the root passwordLive View Axis 209FD/FD-R/FD-R M12 How to stream MPEG-4 Video StreamsMotion Jpeg Alternative methods of accessing the video streamMPEG-4 clients Axis Media Control AMCConfiguring the camera Accessing the Setup linkVideo & Image Text Overlay SettingsImage Video Stream Overlay/Mask SettingsOverlay/Mask Upload and use an overlay/maskLighting Conditions AdvancedCamera Low Light BehaviorAxis 209FD/FD-R/FD-R M12 GOV Settings Default Viewer Live View ConfigDefault Video Format Viewer SettingsAction Buttons Html ExamplesExternal Video User Defined LinksSequence Mode Event Types Event ConfigEvent Servers Triggered EventsPre-trigger and Post-trigger buffers How to set up a triggered eventClick Add triggered on the Event types Scheduled EventsCamera Tampering Axis 209 FD-R/FD-R M12 Motion Detection Object SizeTips IP Address Filter System OptionsSecurity ReferralsDate & Time Basic TCP/IP Settings IP Address ConfigurationNetwork Services Advanced TCP/IP SettingsHttp QoS Settings QoS Quality of serviceSmtp email UPnP LED SettingsMaintenance BonjourUsing the Control Button Resetting to the factory default settingsUnit connectors SupportAxis 209FD/FD-R/FD-R M12 Checking the firmware TroubleshootingEmergency recovery procedure Upgrading the firmwareAxis Support Camera is inaccessible Symptoms, Possible Causes and Remedial ActionsCamera is accessible locally, but not externally BrowserBrowser freezes Poor quality snapshot imagesMotion Detection triggers unexpectedly Technical Specifications Specification ModelsSpecification Installation General performance considerations Optimizing your system BandwidthGlossary of Terms Etrax Ethernet Token Ring Axis Axis own microprocessorSee also IP Internet Protocol Megapixel See Pixel VOP See VOPSSL/TSL Secure Socket Layer/Transport Layer Security URL Uniform Resource Locator An address on the networkAxis 209FD/FD-R/FD-R M12 Index Snmp