Axis Communications 207W Users, Decode only I frames, Power indicator is not constantly lit

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AXIS 207W/AXIS 207MW - Troubleshooting 43

Problems with the MPEG-4 format

 

 

 

No MPEG-4 displayed in the

Check that the correct network interface is selected in the AMC control panel applet (net-

client

work tab).

 

 

 

Check that the relevant MPEG-4 connection methods are enabled in the AMC control

 

panel applet (network tab).

 

 

 

In the AMC control applet, select the MPEG-4 tab and click the button Set to default

 

MPEG-4 decoder.

 

 

No multicast MPEG-4 displayed in

Check with your network administrator that the multicast addresses used by the

the client

camera are valid for your network.

 

 

 

Check with your network administrator to see if there is a firewall preventing viewing.

 

 

Multicast MPEG-4 only accessible by

Check if your router supports multicasting, or if the router settings between the client and

local clients

the server need to be configured. The TTL (Time To Live) value may need to be increased.

 

 

Poor rendering of MPEG-4 images

Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.

 

 

 

If text overlays are blurred, or if there are other rendering problems, you may need to

 

enable Advanced Video Rendering from the MPEG-4 tab in the AMC control panel applet.

 

 

 

Ensure that your graphics card is using the latest device driver. The latest drivers can usu-

 

ally be downloaded from the manufacturer's web site.

 

 

Color saturation is different in

Modify the settings for your graphics adapter. Please see the adapter's documentation for

MPEG-4 and Motion JPEG

more information.

 

 

Lower frame rate than expected

Reduce number of applications running on the client computer.

 

 

 

Limit the number of simultaneous viewers. This is done in System Options > Security >

 

Users.

 

 

 

Check with the system administrator that there is enough bandwidth available. See also

 

the online help.

 

 

 

Check in the AMC control panel applet (MPEG-4 tab) that video processing is not set to

 

Decode only I frames.

 

 

 

Lower the image resolution.

 

 

Lost or poor images in pre-trigger

Make sure that Cyclic refresh under Setup > Video & Image > Advanced > MPEG-4

buffer (MPEG-4 video stream)

is disabled.

 

 

Image degeneration

Decrease the GOV length, see the online help for more information.

 

 

The Power indicator is not constantly lit

 

 

Faulty power adapter

Check that you are using an AXIS PS-H adapter.

 

 

The Status and Network indicator LEDs

are flashing red rapidly

 

 

Hardware failure

Contact your Axis dealer.

 

 

The Status indicator LED is flashing red

and the camera is inaccessible

 

 

A firmware upgrade has been inter-

See the Emergency Recovery Procedure above.

rupted or the firmware has otherwise

 

been damaged

 

 

 

No images displayed on web page

 

 

 

Problem with AMC.

To enable the updating of video images in Microsoft Internet Explorer, set your browser to

(Internet Explorer only)

allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is

 

installed on your workstation.

 

 

Installation of additional ActiveX

Configure your camera to use a Java applet for updating the video images under

component restricted or prohibited

Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for

 

more information.

 

 

Video/Image problems, general

 

 

 

Image too dark or too light

Check the video image settings. See the online help on Video and Image Settings.

 

 

Missing images in uploads

This can occur when trying to use a larger image buffer than is actually available. Try

 

lowering the frame rate or the upload period.

 

 

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Contents Axis 207W / Axis 207MW Network Camera User’s Manual About this Document Contents Axis 207W/207MW Key features Product FeaturesOverview Wireless LED indicatorsAccess from a browser Accessing the CameraAccessing the camera from the Internet Setting the Password3GPP Compatibility Live View FocusingTo focus Video recording Setup Live View Config Layout AMC audio controlsVideo Streams How to stream MPEG-4QuickTime & Real Player MPEG-4 clientsMotion Jpeg Axis Media Control AMCAlternative methods of accessing the video stream Accessing the Setup tools ConfigurationAxis Media Control Overlay Settings Video and Image settingsImage Appearance Advanced MPEG-4 Settings Advanced Camera SettingsEnable audio Audio SettingsAudio input Layout Live View ConfigUpload Own Web Files Customizing the defaultOwn Home Output Buttons Default Video FormatDefault Viewer Action ButtonsHtml Examples Viewer SettingsWhen Triggered Event ConfigurationTriggered by Motion Detection Object Size History Sensitivity Port StatusReferrals System OptionsSecurity IP Address FilteringHttps Date & TimeNetwork Interface Mode Network Basic TCP/IP SettingsIP Address Configuration Host Name Configuration Network Advanced TCP/IP SettingsDNS Configuration NTP ConfigurationNAT traversal port mapping for IPv4 HttpNetwork Traffic FTPStatus of Wireless Networks WirelessWireless Settings WEP Wired Equivalent Protection WPA-PSK/WPA2-PSK Wi-Fi Protected Access Pre-Shared KeySmtp email QoS Quality of servicePorts & Devices LED SettingsUPnP BonjourConfiguration MaintenanceSupport Using the Control Button Resetting to the Factory Default SettingsAdvanced Function Pin No Specifications I/O Terminal ConnectorTerminal connectors Upgrading the Firmware TroubleshootingSetup Basic Configuration Checking the FirmwareAxis Support Emergency Recovery ProcedureCamera is accessible locally, but not externally Wireless network from a browserBrowser Decode only I frames Power indicator is not constantly litCamera is inaccessible UsersPoor quality snapshot images Problems uploading filesAudio volume too low/high Is enabled under System Options Date & TimeModel Technical SpecificationsUsers Video management Not includedOptimizing your system General performance considerationsFrame rates Motion Jpeg and MPEG-4 Bandwidth Glossary of Terms Compression See Image Compression VOP See VOP Half-duplex See Full-duplexNtsc National Television System Committee Ntsc is Interactive services such as Internet telephony An I-VOP is complete image frame URL Uniform Resource Locator An address on the networkAxis 207W/AXIS 207MW Glossary of Terms Numerics IndexWPA-PSK

207W specifications

The Axis Communications 207W is a versatile and compact network camera designed to offer high-quality video surveillance along with ease of installation and use. A part of Axis’s extensive range of cameras, the 207W brings features you would expect from a professional-grade security camera while ensuring flexibility for small to medium-sized installations.

One of the standout features of the Axis 207W is its wireless connectivity. This allows users to place the camera in locations where running cables would be challenging or impractical. The camera supports Wi-Fi connectivity, which simplifies the installation process significantly and offers greater freedom in positioning the device for optimal field of view.

Equipped with a 1/4-inch progressive scan CMOS sensor, the Axis 207W captures high-resolution video at a resolution of 640x480 pixels. The camera's frame rate supports up to 30 frames per second in standard quality, ensuring smooth video playback and reliable motion detection. This is particularly beneficial for environments where detail is crucial, such as retail stores and office spaces.

The camera also leverages Axis’s renowned Color and Day/Night technology, allowing it to automatically switch between color mode during the day and black-and-white mode at night. The infrared capability enhances nighttime surveillance, ensuring that users receive clear images even in low-light conditions, significantly improving security around the clock.

In terms of durability, the Axis 207W is designed with a solid construction, making it suitable for both indoor and outdoor deployment. The camera includes a tamper-resistant feature, adding an additional layer of security.

Easy integration is another vital characteristic of the 207W. It supports various streaming protocols, including RTSP and RTP, facilitating seamless integration with existing surveillance systems or third-party applications. This versatility allows for flexible use in different environments without locking users into a specific ecosystem.

The user-friendly interface accompanying the camera enhances its accessibility for users of all experience levels, making it easy to manage and configure settings via a web-based interface. Overall, the Axis Communications 207W stands out as a powerful and flexible solution for those seeking reliable security surveillance technology. With its robust feature set, it caters to a wide range of applications, ensuring peace of mind for users.