Axis Communications 207W user manual Emergency Recovery Procedure, Axis Support

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AXIS 207W/AXIS 207MW - Troubleshooting 41

Emergency Recovery Procedure

If power or the network connection to the camera is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number is found on the label attached to the bottom of the camera.

1.This procedure is only possible to perform via the wired connection - connect the camera to the network via a standard network cable.

2.Unix/Linux - From the command line, type the following: arp -s <IP address of camera> <Serial number> temp ping -s 408 <IP address of camera>

Windows - From a command/DOS prompt, type the following: arp -s <IP address of camera> <Serial number>

ping -l 408 -t <IP address of camera>

3.If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

4.Open a browser and type in the camera’s IP address. In the page that appears, use the Browse button to select the upgrade file to use, e.g. axis207mw.bin. Then click the Load button to restart the upgrade process.

5.After the upgrade has completed (1-10 minutes), the unit will automatically restart and show a steady green on the Power and Status LEDs and flashing green or amber on the Network LED.

6.Referring to the installation guide, reinstall the camera.

If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.com/techsup/

Axis Support

If you contact Axis support, please help us to help you solve your problems, by providing the server report, the log file and a brief description of the problem.

Server Report - go to Setup > System Options > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters.

The Log file is available from Setup > System Options > Logs & Reports. The Log file records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshooting.

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Contents Axis 207W / Axis 207MW Network Camera User’s Manual About this Document Contents Axis 207W/207MW Key features Product FeaturesOverview Wireless LED indicatorsAccess from a browser Accessing the Camera3GPP Compatibility Setting the PasswordAccessing the camera from the Internet To focus FocusingLive View Video recording Setup Live View Config Layout AMC audio controlsVideo Streams How to stream MPEG-4Motion Jpeg MPEG-4 clientsAxis Media Control AMC QuickTime & Real PlayerAlternative methods of accessing the video stream Axis Media Control ConfigurationAccessing the Setup tools Image Appearance Video and Image settingsOverlay Settings Advanced MPEG-4 Settings Advanced Camera SettingsAudio input Audio SettingsEnable audio Layout Live View ConfigOwn Home Customizing the defaultUpload Own Web Files Default Viewer Default Video FormatAction Buttons Output ButtonsHtml Examples Viewer SettingsTriggered by Event ConfigurationWhen Triggered Motion Detection Object Size History Sensitivity Port StatusSecurity System OptionsIP Address Filtering ReferralsHttps Date & TimeIP Address Configuration Network Basic TCP/IP SettingsNetwork Interface Mode DNS Configuration Network Advanced TCP/IP SettingsNTP Configuration Host Name ConfigurationNAT traversal port mapping for IPv4 HttpNetwork Traffic FTPWireless Settings WirelessStatus of Wireless Networks WEP Wired Equivalent Protection WPA-PSK/WPA2-PSK Wi-Fi Protected Access Pre-Shared KeySmtp email QoS Quality of serviceUPnP LED SettingsBonjour Ports & DevicesSupport MaintenanceConfiguration Advanced Resetting to the Factory Default SettingsUsing the Control Button Function Pin No Specifications I/O Terminal ConnectorTerminal connectors Setup Basic Configuration TroubleshootingChecking the Firmware Upgrading the FirmwareAxis Support Emergency Recovery ProcedureBrowser Wireless network from a browserCamera is accessible locally, but not externally Camera is inaccessible Power indicator is not constantly litUsers Decode only I framesAudio volume too low/high Problems uploading filesIs enabled under System Options Date & Time Poor quality snapshot imagesModel Technical SpecificationsUsers Video management Not includedOptimizing your system General performance considerationsFrame rates Motion Jpeg and MPEG-4 Bandwidth Glossary of Terms Compression See Image Compression VOP See VOP Half-duplex See Full-duplexNtsc National Television System Committee Ntsc is Interactive services such as Internet telephony An I-VOP is complete image frame URL Uniform Resource Locator An address on the networkAxis 207W/AXIS 207MW Glossary of Terms Numerics IndexWPA-PSK

207W specifications

The Axis Communications 207W is a versatile and compact network camera designed to offer high-quality video surveillance along with ease of installation and use. A part of Axis’s extensive range of cameras, the 207W brings features you would expect from a professional-grade security camera while ensuring flexibility for small to medium-sized installations.

One of the standout features of the Axis 207W is its wireless connectivity. This allows users to place the camera in locations where running cables would be challenging or impractical. The camera supports Wi-Fi connectivity, which simplifies the installation process significantly and offers greater freedom in positioning the device for optimal field of view.

Equipped with a 1/4-inch progressive scan CMOS sensor, the Axis 207W captures high-resolution video at a resolution of 640x480 pixels. The camera's frame rate supports up to 30 frames per second in standard quality, ensuring smooth video playback and reliable motion detection. This is particularly beneficial for environments where detail is crucial, such as retail stores and office spaces.

The camera also leverages Axis’s renowned Color and Day/Night technology, allowing it to automatically switch between color mode during the day and black-and-white mode at night. The infrared capability enhances nighttime surveillance, ensuring that users receive clear images even in low-light conditions, significantly improving security around the clock.

In terms of durability, the Axis 207W is designed with a solid construction, making it suitable for both indoor and outdoor deployment. The camera includes a tamper-resistant feature, adding an additional layer of security.

Easy integration is another vital characteristic of the 207W. It supports various streaming protocols, including RTSP and RTP, facilitating seamless integration with existing surveillance systems or third-party applications. This versatility allows for flexible use in different environments without locking users into a specific ecosystem.

The user-friendly interface accompanying the camera enhances its accessibility for users of all experience levels, making it easy to manage and configure settings via a web-based interface. Overall, the Axis Communications 207W stands out as a powerful and flexible solution for those seeking reliable security surveillance technology. With its robust feature set, it caters to a wide range of applications, ensuring peace of mind for users.
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