Axis Communications 207W Poor quality snapshot images, Browser freezes, Problems uploading files

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44AXIS 207W/AXIS 207MW - Troubleshooting

Slow image update

Configuring, e.g. pre-buffers, motion detection, high-resolution images, high frame rates,

 

etc, will reduce the performance of the camera.

 

 

Poor performance

Poor performance may be caused by e.g. heavy network traffic, multiple users accessing

 

the unit, low performance clients, use of features such as Motion Detection or Event han-

 

dling. A poor wireless environment may also affect performance.

 

 

Poor quality snapshot images

 

 

 

Screen incorrectly configured on your

In Display Properties, configure your screen to show at least 65000 colors, i.e. at least

workstation

16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.

 

 

Browser freezes

 

 

 

Netscape 7.x or Mozilla 1.4 (or later)

Lower the image resolution.

can sometimes freeze on a slow com-

 

puter

 

 

 

Problems uploading files

 

 

 

Limited space

There is only limited space available for the upload of your own files. Try deleting existing

 

files to free up space.

 

 

Motion Detection triggers unexpectedly

 

 

 

Changes in luminance

Motion detection is based upon changes in luminance in the image. This means that if

 

there are sudden changes in the lighting, motion detection may be triggered mistakenly.

 

Lower the sensitivity setting to avoid problems with luminance.

 

 

No audio

 

 

 

Incorrect setup

Check the sound card in the PC. Ensure that the mute button is not pressed and the volume

 

settings are correct.

 

 

Audio volume too low/high

 

 

 

Volume settings incorrect

The volume of the microphone is either too high or too low. Change the volume for the

 

microphone in the toolbar on the Live View page.

 

 

Poor audio quality

 

 

 

Too many users

Too many users/clients connected to the camera may affect the sound quality adversely.

 

Try limiting the number of clients allowed to connect under Basic Configuration > Users.

 

 

CPU overloaded

Reduce the number of listeners and viewers and decrease the image resolution and com-

 

pression.

 

 

Unsynchronized audio and video

It is recommended that the camera's time setting is synchronized with an NTP Server. This

 

is enabled under System Options > Date & Time.

 

 

For further assistance, please contact your reseller or see the support pages on the Axis Website at www.axis.com/techsup

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Contents Axis 207W / Axis 207MW Network Camera User’s Manual About this Document Contents Axis 207W/207MW Product Features Key featuresOverview LED indicators WirelessAccessing the Camera Access from a browser3GPP Compatibility Setting the PasswordAccessing the camera from the Internet To focus FocusingLive View Setup Live View Config Layout AMC audio controls Video recordingHow to stream MPEG-4 Video StreamsMPEG-4 clients Motion JpegAxis Media Control AMC QuickTime & Real PlayerAlternative methods of accessing the video stream Axis Media Control ConfigurationAccessing the Setup tools Image Appearance Video and Image settingsOverlay Settings Advanced Camera Settings Advanced MPEG-4 SettingsAudio input Audio SettingsEnable audio Live View Config LayoutOwn Home Customizing the defaultUpload Own Web Files Default Video Format Default ViewerAction Buttons Output ButtonsViewer Settings Html ExamplesTriggered by Event ConfigurationWhen Triggered Motion Detection Port Status Object Size History SensitivitySystem Options SecurityIP Address Filtering ReferralsDate & Time HttpsIP Address Configuration Network Basic TCP/IP SettingsNetwork Interface Mode Network Advanced TCP/IP Settings DNS ConfigurationNTP Configuration Host Name ConfigurationHttp NAT traversal port mapping for IPv4FTP Network TrafficWireless Settings WirelessStatus of Wireless Networks WPA-PSK/WPA2-PSK Wi-Fi Protected Access Pre-Shared Key WEP Wired Equivalent ProtectionQoS Quality of service Smtp emailLED Settings UPnPBonjour Ports & DevicesSupport MaintenanceConfiguration Advanced Resetting to the Factory Default SettingsUsing the Control Button I/O Terminal Connector Function Pin No SpecificationsTerminal connectors Troubleshooting Setup Basic ConfigurationChecking the Firmware Upgrading the FirmwareEmergency Recovery Procedure Axis SupportBrowser Wireless network from a browserCamera is accessible locally, but not externally Power indicator is not constantly lit Camera is inaccessibleUsers Decode only I framesProblems uploading files Audio volume too low/highIs enabled under System Options Date & Time Poor quality snapshot imagesTechnical Specifications ModelUsers Not included Video managementGeneral performance considerations Optimizing your systemFrame rates Motion Jpeg and MPEG-4 Bandwidth Glossary of Terms Compression See Image Compression Half-duplex See Full-duplex VOP See VOPNtsc National Television System Committee Ntsc is Interactive services such as Internet telephony URL Uniform Resource Locator An address on the network An I-VOP is complete image frameAxis 207W/AXIS 207MW Glossary of Terms Index NumericsWPA-PSK

207W specifications

The Axis Communications 207W is a versatile and compact network camera designed to offer high-quality video surveillance along with ease of installation and use. A part of Axis’s extensive range of cameras, the 207W brings features you would expect from a professional-grade security camera while ensuring flexibility for small to medium-sized installations.

One of the standout features of the Axis 207W is its wireless connectivity. This allows users to place the camera in locations where running cables would be challenging or impractical. The camera supports Wi-Fi connectivity, which simplifies the installation process significantly and offers greater freedom in positioning the device for optimal field of view.

Equipped with a 1/4-inch progressive scan CMOS sensor, the Axis 207W captures high-resolution video at a resolution of 640x480 pixels. The camera's frame rate supports up to 30 frames per second in standard quality, ensuring smooth video playback and reliable motion detection. This is particularly beneficial for environments where detail is crucial, such as retail stores and office spaces.

The camera also leverages Axis’s renowned Color and Day/Night technology, allowing it to automatically switch between color mode during the day and black-and-white mode at night. The infrared capability enhances nighttime surveillance, ensuring that users receive clear images even in low-light conditions, significantly improving security around the clock.

In terms of durability, the Axis 207W is designed with a solid construction, making it suitable for both indoor and outdoor deployment. The camera includes a tamper-resistant feature, adding an additional layer of security.

Easy integration is another vital characteristic of the 207W. It supports various streaming protocols, including RTSP and RTP, facilitating seamless integration with existing surveillance systems or third-party applications. This versatility allows for flexible use in different environments without locking users into a specific ecosystem.

The user-friendly interface accompanying the camera enhances its accessibility for users of all experience levels, making it easy to manage and configure settings via a web-based interface. Overall, the Axis Communications 207W stands out as a powerful and flexible solution for those seeking reliable security surveillance technology. With its robust feature set, it caters to a wide range of applications, ensuring peace of mind for users.
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