Axis Communications 212 PTZ user manual Support

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AXIS 212 PTZ - System Options

Support

The support overview page provides valuable information on troubleshooting and contact information.

System Overview - is a quick look over the camera’s status and settings. Information that can be found here includes the camera’s Firmware version, IP address, Security, Event and Image settings and Recent log items. Many of the captions are also links to the proper Setup page to conveniently make adjustments in the cameras settings.

Logs & Reports - when contacting Axis support, please be sure to provide a valid Server Report with your query.

View Information - The Log file, the Server Report and the Parameter List all provide valuable information for troubleshooting and when contacting Axis support.

Configuration

Log Level for Log Files - from the drop-down list, select the level of information to be added to the Log file

Log Level for Email - from the drop-down list, select the level of information to send as email and enter the destination email address.

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Contents Axis 212 PTZ About this Document Contents General performance considerations Product Features Audio Key features OverviewStatus indicator LED Microphone Power button connectorColor Description Terminal connector PinoutLED indicators Pin Function DescriptionAccess from a browser Accessing the CameraSetting the Password Axis Media Control Accessing the camera from the InternetLive View Control panel Pan/Tilt/Zoom controlsAMC audio controls Video Streams How to stream MPEG-4Axis Media Control AMC Alternative methods of accessing the video streamMPEG-4 clients Motion JpegAccessing the Setup tools ConfigurationVideo Stream Video and Image settingsText Overlay Settings Image AppearanceLow Light Behavior Overlay Image SettingsAdvanced Camera Settings Advanced MPEG-4 Settings GOV SettingsAudio Audio SettingsEnable Audio Audio modeAudio Output Audio InputCustomizing the default Live View ConfigLayout Output Buttons Default Video FormatUpload Own Web Files Action ButtonsHtml Examples Sequence ModeDefault Viewer AMC SettingsAdvanced Ctrl Panel PTZ ConfigurationPreset Positions Guard TourEvent Servers Event ConfigurationDefinitions Click Add triggered on the Event types Configuring Event TypesHow to set up a triggered event Triggered EventScheduled Event Motion DetectionObject Size Port StatusReferrals System OptionsSecurity IP Address FilteringNetwork Advanced TCP/IP Settings Network Basic TCP/IP SettingsDate & Time NAT traversal port mapping NTP ConfigurationHost Name Configuration Link-Local AddressNetwork Traffic Smtp emailBonjour LED SettingsMaintenance UPnPSupport Using the Control Button Resetting to the Factory Default SettingsAdvanced Terminal connector I/O Terminal ConnectorPinout and Interface Upgrading the Firmware TroubleshootingEmergency Recovery Procedure Checking the FirmwareAxis Support No images displayed on web Problems setting the IP addressProblems with the MPEG-4 format Camera is inaccessiblePoor quality snapshot images Video/Image problems, generalProblems uploading files Audio volume too low/highIllumination Technical SpecificationsVideo management General performance considerationsBandwidth Optimizing your systemEtrax Ethernet Token Ring Axis Axis own microprocessor Glossary of TermsSee also IP Internet Protocol VOP See VOP URL Uniform Resource Locator An address on the network SSL/TSL Secure Socket Layer/Transport Layer SecurityNumber, the more secure the encryption AMC IndexSnmp

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