Axis Communications 212 PTZ user manual Maintenance, Support, Advanced, Configuration

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AXIS 212 PTZ - System Options

Maintenance

•Restart - The camera is restarted without changing any of the settings.

•Restore - The camera is restarted and most current settings are reset to factory default values. The settings that will not be reset are as follows:

•the boot protocol (DHCP or static)

•the static IP address

•the default router

•the subnet mask

•Default - The default button should be used with caution. Pressing this will return all of the camera's settings to the factory default values (including the IP address)

Upgrade Server - See Upgrading the Firmware, on page 41.

Backup - To take a backup of all of the parameters, and any user-defined scripts, click this button. If necessary, it will then be possible to return to the previous settings, if settings are changed and there is unexpected behavior.

Restore - Click the Browse button to locate the saved backup file (see above) and then click the Restore button. The settings will be restored to the previous configuration.

Note: Backup and Restore can only be used on the same unit running the same firmware. This feature is not intended for the configuration of multiple units or for firmware upgrades.

Support

The support overview page provides valuable information on troubleshooting and contact information.

System Overview - Provides a quick look over the camera’s status and settings. Information that can be found here includes the camera’s Firmware version, IP address, Security, Event and Image settings and Recent log items. Many of the captions are also links to the proper Setup page to conveniently make adjustments in the cameras settings.

Logs & Reports - When contacting Axis support, please be sure to provide a valid Server Report with your query.

View Information - The Log file, the Server Report and the Parameter List all provide valuable information for troubleshooting and when contacting Axis support.

Configuration

Log Level for Log Files - From the drop-down list, select the level of information to be added to the Log file.

Log Level for Email - From the drop-down list, select the level of information to send as email and enter the destination email address.

Advanced

Scripting - This is a powerful and advanced function that enables the use of custom scripts.

Caution!

Improper use may cause unexpected behavior or even cause loss of contact with the unit. If a script does cause problems, reset the unit to its factory default settings. A backup file may be of use to return the unit to its latest configuration.

Axis strongly recommends that you do not use this function unless you fully understand the consequences. Axis support does not provide assistance for problems with customized scripts.

For more information, please visit the Developer pages at www.axis.com/developer

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Contents Axis 212 PTZ About this Document Contents Axis 212 PTZ Table of contents Product Features Key features Overview Dome casingColor Description Terminal connector PinoutLED indicators Setting the Password Accessing the CameraAccess from a browser Accessing the camera from the Internet Axis Media ControlLive View AMC audio controls Pan/Tilt/Zoom controlsControl panel Motion Jpeg Video StreamsStream Types RTP/RTSP/HTTP or RTP/RTSP/HTTPS How to stream MPEG-4MPEG-4 protocols and communication methods Other MPEG-4 clients Other methods of accessing the video streamMPEG-4 clients Axis Media Control AMCConfiguration Accessing the Setup toolsVideo and Image settings Overlay SettingsAdvanced Camera Settings Overlay ImageAdvanced MPEG-4 Settings GOV SettingsAudio Channels Audio SettingsEnable Audio Audio Input Audio OutputLive View Config LayoutUser-defined Links Default Video FormatOwn Home Check Show custom linkHtml Examples Default ViewerViewer Settings Sequence Mode External VideoPTZ Configuration Preset PositionsServer type Purpose Information required FTP Server Event ConfigurationEvent Servers Http ServerTriggered Event Configuring Event TypesHow to set up a triggered event Click Add triggered on the Event typesMotion Detection Scheduled EventPort Status Motion Detection ParametersSecurity IP Address Filtering System OptionsSecurity Users Security HttpsAxis 212 PTZ System Options Authentication process SecurityServices Network Basic TCP/IP SettingsIP Address Configuration Date & TimeNTP Configuration Network Advanced TCP/IP SettingsDNS Configuration Host Name Configuration Http NAT traversal port mappingNetwork Socks Network QoS Quality of serviceQoS Settings Network TrafficNetwork Snmp LED SettingsNetwork Smtp email Network UPnPSupport MaintenanceConfiguration AdvancedResetting to the Factory Default Settings Using the Control ButtonPinout and Interface I/O Terminal ConnectorTerminal connector Upgrading the Firmware TroubleshootingChecking the Firmware Emergency Recovery Procedure Axis SupportProblems with the MPEG-4 format Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Camera is inaccessibleAudio volume too low/high Video/Image problems, generalProblems uploading files No images displayed on webTechnical Specifications Tilt rangeWeb browser Video managementGeneral performance considerations Optimizing your systemBandwidth Glossary of Terms Etrax Ethernet Token Ring Axis Axis own microprocessorSee also IP Internet Protocol VOP See VOP URL Uniform Resource Locator An address on the network Axis 212 PTZ Glossary of Terms Index AMCRtsp
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