Axis Communications 214 PTZ user manual Bad snapshot images, Audio problems

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AXIS 214 PTZ

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Slow image update

Configuring, e.g. pre-buffers, hi-res images, high frame rate etc will reduce the performance of the AXIS 214 PTZ.

 

 

 

 

Slow performance

Slow performance may be caused by e.g. heavy network traffic, many users with access to unit, low performing

 

 

client, use of features such as event handling and image rotation.

 

 

 

 

Bad snapshot images

 

 

 

 

 

Display incorrectly configured on your

In Display Properties, configure your display to show at least 65000 colors, i.e. at least 16-bit.

 

workstation

Using only 16 or 256 colors on your display will produce dithering artifacts in the image.

 

 

 

 

 

 

Audio problems

 

 

 

 

 

No audio

Check that:

 

 

• PC sound card, speakers and microphone are correctly connected.

 

 

• The Mute button is not pressed.

 

 

• The volume in and volume out settings are correct.

 

 

• All cabling is connected.

 

 

• The value of the Post Content Length in your proxy server is 1MB or more. You mayneed to contact your sys-

 

 

tem administrator to do this.

 

 

 

 

No full-duplex function

Incorrect configuration. Check the setting in the camera’s Setup pages.

 

 

 

 

 

Sound card does not support full-duplex. For information on how to check if your sound card supports full-duplex,

 

 

please visit www.axis.com and see the support section for Axis camera products.

 

 

 

 

Poor performance

Too many users/clients connected. Try limiting the number of clients allowed to connect.

 

 

 

 

 

Low bandwidth. Reduce the Speed setting on the Audio settings page. Setting lower speed will reduce any

 

 

break-up in the sound, but will also increase the transmission delay. If running in Full-Duplex mode, try switching

 

 

to Half-Duplex mode.

 

 

 

 

Whining or screeching sound from

Poor positioning of speakers and/or microphone. Relocate the speakers or microphone so that they do not point

 

speakers (feedback)

towards each other, and/or lower the volume.

 

 

 

 

For further assistance, please contact your reseller or check the product’s support pages on the Axis Website at http://www.axis.com/techsup

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Contents Axis 214 PTZ About this Document Table of contents Axis 214 PTZ Product Description Rear panel PowerNetwork StatusAccessing the camera from a browser Accessing the cameraSetting the password for root Accessing the camera from the InternetPan/Tilt/Zoom controls Live ViewControl panel Viewer controlsPTZ Control Queue Video Stream Types Video and Audio StreamsAudio Stream Types Motion JpegMPEG-4 protocols and communication methods How to stream MPEG-4Axis Media Control RTP+RTSPAccessing the Audio Streams Other methods of accessing the video streamOther MPEG-4 clients Audio transmission methodsAccessing the setup tools from a browser Setup ToolsImage Appearance Video & Image settingsImage Go to Setup Video & Image Overlay Image Overlay SettingsOverlay Image Video StreamImage Settings Advanced Camera SettingsLighting Conditions Low Light BehaviorEnable Audio Basic Audio SettingsAudio Audio ChannelsAudio Output Advanced Audio SettingsAudio Input Noise canceller threshold value Noise canceller attenuation Use custom settings Live View ConfigLayout Upload Own Web FilesDefault Viewer Default Video FormatViewer Settings Own HomeExternal Video Sequence ModeHtml Examples PTZ Configuration Event servers Event configurationTerminology Event types How to set up a triggered eventTriggered events Click Add triggered on the Event typesConfiguring Motion Detection How to set up a scheduled eventScheduled events Motion DetectionMotion Detection Parameters Port StatusSecurity Users System OptionsSecurity IP Address Filter Security HttpsAxis 214 PTZ Radius Authentication processSecurity IP Address Configuration Network Basic TCP/IP SettingsServices Date & TimeHttp Network Advanced TCP/IP SettingsNAT Traversal port mapping HttpsFTP RtspNetwork Socks Network QoS Quality of serviceNetwork Smtp email Network SnmpNetwork Bonjour MaintenancePorts & Devices I/O Ports SupportAdvanced Resetting to the factory default settingsUsing the Control Button Connecting audio equipment Schematic connection diagramConnections Inputs and outputsUpdating the Firmware TroubleshootingChecking the Firmware Axis 214 PTZ cannot be accessed from a browser Symptoms, Possible Causes and Remedial ActionsVideo Image Problems But not externallyBad snapshot images Audio problemsLens Technical SpecificationsProcessors and memory Installation, managementOptimizing your system General performance considerationsBandwidth Frame rates Motion JpegFrame rates MPEG-4 Etrax Ethernet Token Ring Axis Axis own microprocessor Glossary of TermsVOP See VOP See also IP Internet ProtocolMegapixel See Pixel URL Uniform Resource Locator An address on the network SSL/TSL Secure Socket Layer/Transport Layer Security TheseAxis 214 PTZ Http API IndexFTP Server Full duplex Half duplex Host Name Html Examples Smtp Pulse 8 Push to talk Referrals Restart Restore RTPSnapshot Socks

214 PTZ specifications

The Axis Communications 214 PTZ is a sophisticated network camera designed for surveillance and security applications. This camera is equipped with advanced features that allow for flexible monitoring and exceptional image quality, making it a preferred choice for various environments including retail, transportation, and public spaces.

One of the standout features of the Axis 214 PTZ is its Pan-Tilt-Zoom capabilities. The camera can pan 360 degrees continuously and has a tilt range of 90 degrees, providing users with the ability to cover large areas. With its powerful zoom function, the camera can magnify subjects up to 36 times, making it easier to identify details from a distance. This is particularly useful for applications requiring detailed observation, such as monitoring entrances or tracking vehicles in a parking lot.

The 214 PTZ also boasts impressive image quality, supporting up to 4CIF resolution at full frame rate. It employs progressive scan technology and delivers clear images, even in challenging lighting conditions. This is further enhanced by features such as day/night functionality, which allows the camera to switch to infrared mode for low-light environments. The built-in wide dynamic range (WDR) capability helps to balance scenes with high contrast lighting, ensuring that both bright and dark areas are visible.

In terms of connectivity, the Axis 214 PTZ utilizes Power over Ethernet (PoE), simplifying installation and reducing cable clutter by allowing the camera to receive power and data through a single Ethernet cable. This enhances flexibility in camera placement as it eliminates the need for separate power supplies. Additionally, the camera supports various video compression formats, including H.264 and Motion JPEG, optimizing bandwidth usage while maintaining high-quality video streams.

Security is paramount in surveillance applications, and the Axis 214 PTZ is equipped with robust security features. It supports HTTPS encryption, ensuring that video feeds are secure from unauthorized access. The camera also includes tampering alarms and a secure access control system that can restrict user access based on specific permissions.

Lastly, the user-friendly interface and compatibility with various Axis Video Management Software solutions allow for seamless integration into existing security systems. The camera's robust construction ensures reliability in diverse weather conditions, making it an ideal choice for both indoor and outdoor applications. Overall, the Axis Communications 214 PTZ camera combines advanced surveillance technology with user-centric design to deliver a versatile and dependable security solution.
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