Axis Communications AXIS 213 PTZ user manual Support System Overview, Support Logs & Reports

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AXIS 213 PTZ 34

Support - System Overview

This provides a quick look at the status and settings for the camera. Information that can be found here includes the camera’s firmware version, IP address, security, event and image settings, as well as recent log items. Many of the captions are also links to the Setup pages, so that you can quickly and easily make adjustments to the camera’s settings.

Support - Logs & Reports

Information

The Logs, Server report and the Parameter List provide valuable information for troubleshooting and when contacting Axis’ support service. Please include a recent Server Report with your query when contacting Axis support.

Configuration

•Log Level for Log Files - from the drop-down list, select the level of information to be added to the Log file

•Log Level for Email - from the drop-down list, select the level of information to send as email and enter the destination email address.

Advanced - Scripting

Scripting is an advanced function that provides the possibility to customize and use scripts. This function is a very powerful tool.

Caution!

Improper use may cause unexpected behavior or even cause loss of contact with the unit. If a script does cause problems, reset the unit to its factory default settings. A backup file may be of use to return the unit to its latest configuration.

Axis strongly recommends that you do not use this function unless you fully understand the consequences. Axis support does not provide assistance for problems with customized scripts.

For more information, please visit the Developer pages at www.axis.com/developer

Advanced - Plain Config

This function is for the advanced user with experience of Axis network camera configuration. All parameters can be set and modified from this page. Help is available from the standard help pages.

Resetting to Factory Default Settings

To reset the AXIS 213 PTZ to the original default settings, go to the System Options > Maintenance web page (described in Maintenance, on page 33)

-or-use the Reset button on the AXIS 213 PTZ as described below:

Using the Reset Button

Follow the instructions below to reset the AXIS 213 PTZ to factory default settings using the Reset Button.

1.Switch off the AXIS 213 PTZ by disconnecting the external power supply.

2.Using a suitably pointed object, press and hold the Reset button while you reconnect the power connector.

3.Keep the Reset button pressed for approximately 15 seconds.

4.Release the Reset button.

Note: Resetting to the factory default settings using the Reset Button will cause all parameters (including the IP address) to be reset. Refer to Maintenance, on page 33 for other methods that do not reset the IP address.

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Contents Axis 213 PTZ Network Camera User’s Manual Intellectual Property Rights Table of contents Axis 213 PTZ Product Description Indicator flashes as followsAxis 213 PTZ Network Camera Audio In/Out Axis Video In/Out Setting the Password Accessing the cameraAccess from a browser Accessing the camera from the InternetExternal Video Live ViewPan/Tilt/Zoom controls Control panel Viewer controlsQuickTime Area ZoomServer push not available for Microsoft Internet Explorer Java appletVideo Stream Types Video and Audio StreamsMotion Jpeg MPEG-4 protocols and communication methods How to stream MPEG-4Axis Media Control Other MPEG-4 clients Other methods of accessing the video streamAccessing the Audio Streams Audio transmission methodsSetup Accessing the setup tools from a browserVideo & Image ImageAdvanced Camera Image SettingsOverlay image Lighting ConditionsClient Compatability GOV SettingsAdvanced MPEG-4 Bit Rate ControlAxis 213 PTZ Audio Basic Enable AudioAudio Audio ChannelsAudio Advanced Audio Quality SettingsNoise canceller threshold value Noise canceller attenuation Audio OutputLive View Layout Live View ConfigUse custom settings Own HomeCheck Show custom link Default Video FormatUser Defined Links Action ButtonsHtml Examples Default ViewerViewer settings External VideoPTZ Configuration Event Configuration Event ServersTriggered Event Setting up a triggered eventEvent Types Click Add triggered on the Event typesScheduled Event Configuring motion detectionMotion Detection Settin up a scheduled eventPort Status Parameter Size History SensitivitySecurity users System OptionsSecurity IP Address Filter IP Address Configuration Date & Time SettingsNetwork Basic TCP/IP Settings Current Server Time Network Advanced TCP/IP Settings Network UPnP Network SocksNetwork Smtp email Network RTP/MPEG-4Network Bonjour LED SettingsMaintenance Ports & DevicesSupport System Overview Advanced Plain ConfigResetting to Factory Default Settings Support Logs & ReportsInputs and outputs I/Os Connection ModuleRS-232C Schematic Diagram Connection Module Checking the Firmware TroubleshootingUpgrading the Firmware Support Problems setting the IP address Symptoms, Possible Causes and Remedial ActionsProblems with the MPEG-4 format Video/Image problems, general Status and Network indicator LEDs are flashing red rapidlyCamera is inaccessible Problems uploading filesSwitching to Half-Duplex mode AudioTechnical Specifications Specification ModelsSpecification Connectors Installation, managementGeneral performance considerations ApprovalsFrame rates Motion Jpeg Optimizing your systemFrame rates MPEG-4 Bandwidth Glossary of Terms Etrax Ethernet Token Ring Axis Axis own microprocessorSee also IP Internet Protocol Megapixel See Pixel VOP See VOPSSL/TSL Secure Socket Layer/Transport Layer Security URL Uniform Resource Locator An address on the networkAxis 213 PTZ Index Http Http APISmtp
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