Axis Communications AXIS 213 PTZ user manual Support

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AXIS 213 PTZ 38

Support

If you contact the Axis support desk, please help us help you resolve your problems expediently by providing a server report, log file and a brief description of the problem.

Server Report - go to Setup > System Options > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters.

Log file - go to Setup > System Options > Logs & Reports. The Log file records events within the unit since the last restart of the system and can prove a useful diagnostic tool for troubleshooting.

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Contents Axis 213 PTZ Network Camera User’s Manual Intellectual Property Rights Table of contents Axis 213 PTZ Axis 213 PTZ Network Camera Indicator flashes as followsProduct Description Audio In/Out Axis Video In/Out Setting the Password Accessing the cameraAccess from a browser Accessing the camera from the InternetPan/Tilt/Zoom controls Live ViewExternal Video Control panel Viewer controlsQuickTime Area ZoomServer push not available for Microsoft Internet Explorer Java appletMotion Jpeg Video and Audio StreamsVideo Stream Types Axis Media Control How to stream MPEG-4MPEG-4 protocols and communication methods Other MPEG-4 clients Other methods of accessing the video streamAccessing the Audio Streams Audio transmission methodsSetup Accessing the setup tools from a browserVideo & Image ImageAdvanced Camera Image SettingsOverlay image Lighting ConditionsClient Compatability GOV SettingsAdvanced MPEG-4 Bit Rate ControlAxis 213 PTZ Audio Basic Enable AudioAudio Audio ChannelsAudio Advanced Audio Quality SettingsNoise canceller threshold value Noise canceller attenuation Audio OutputLive View Layout Live View ConfigUse custom settings Own HomeCheck Show custom link Default Video FormatUser Defined Links Action ButtonsHtml Examples Default ViewerViewer settings External VideoPTZ Configuration Event Configuration Event ServersTriggered Event Setting up a triggered eventEvent Types Click Add triggered on the Event typesScheduled Event Configuring motion detectionMotion Detection Settin up a scheduled eventPort Status Parameter Size History SensitivitySecurity IP Address Filter System OptionsSecurity users IP Address Configuration Date & Time SettingsNetwork Basic TCP/IP Settings Current Server TimeNetwork Advanced TCP/IP Settings Network UPnP Network SocksNetwork Smtp email Network RTP/MPEG-4Network Bonjour LED SettingsMaintenance Ports & DevicesSupport System Overview Advanced Plain ConfigResetting to Factory Default Settings Support Logs & Reports RS-232C Connection Module Inputs and outputs I/Os Schematic Diagram Connection Module Upgrading the Firmware TroubleshootingChecking the Firmware Support Problems with the MPEG-4 format Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Video/Image problems, general Status and Network indicator LEDs are flashing red rapidlyCamera is inaccessible Problems uploading filesSwitching to Half-Duplex mode AudioTechnical Specifications Specification ModelsSpecification Connectors Installation, managementGeneral performance considerations ApprovalsFrame rates MPEG-4 Optimizing your systemFrame rates Motion Jpeg Bandwidth Glossary of Terms Etrax Ethernet Token Ring Axis Axis own microprocessorSee also IP Internet Protocol Megapixel See Pixel VOP See VOPSSL/TSL Secure Socket Layer/Transport Layer Security URL Uniform Resource Locator An address on the networkAxis 213 PTZ Index Http Http APISmtp