Axis Communications 207MW Users, Decode only I frames, Power indicator is not constantly lit

Page 44

44AXIS 207MW - Troubleshooting

Problems with the MPEG-4 format

 

 

 

No MPEG-4 displayed in the

Check that the correct network interface is selected in the AMC control panel applet (net-

client

work tab).

 

 

 

Check that the relevant MPEG-4 connection methods are enabled in the AMC control

 

panel applet (network tab).

 

 

 

In the AMC control applet, select the MPEG-4 tab and click the button Set to default

 

MPEG-4 decoder.

 

 

No multicast MPEG-4 displayed in

Check with your network administrator that the multicast addresses used by the

the client

camera are valid for your network.

 

 

 

Check with your network administrator to see if there is a firewall preventing viewing.

 

 

Multicast MPEG-4 only accessible by

Check if your router supports multicasting, or if the router settings between the client and

local clients

the server need to be configured. The TTL (Time To Live) value may need to be increased.

 

 

Poor rendering of MPEG-4 images

Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.

 

 

 

If text overlays are blurred, or if there are other rendering problems, you may need to

 

enable Advanced Video Rendering from the MPEG-4 tab in the AMC control panel applet.

 

 

 

Ensure that your graphics card is using the latest device driver. The latest drivers can usu-

 

ally be downloaded from the manufacturer's web site.

 

 

Color saturation is different in

Modify the settings for your graphics adapter. Please see the adapter's documentation for

MPEG-4 and Motion JPEG

more information.

 

 

Lower frame rate than expected

Reduce number of applications running on the client computer.

 

 

 

Limit the number of simultaneous viewers. This is done in System Options > Security >

 

Users.

 

 

 

Check with the system administrator that there is enough bandwidth available. See also

 

the online help.

 

 

 

Check in the AMC control panel applet (MPEG-4 tab) that video processing is not set to

 

Decode only I frames.

 

 

 

Lower the image resolution.

 

 

Lost or poor images in pre-trigger

Make sure that Cyclic refresh under Setup > Video & Image > Advanced > MPEG-4

buffer (MPEG-4 video stream)

is disabled.

 

 

Image degeneration

Decrease the GOV length, see the online help for more information.

 

 

The Power indicator is not constantly lit

 

 

Faulty power adapter

Check that you are using an AXIS PS-H adapter.

 

 

The Status and Network indicator LEDs

are flashing red rapidly

 

 

Hardware failure

Contact your Axis dealer.

 

 

The Status indicator LED is flashing red

and the camera is inaccessible

 

 

A firmware upgrade has been inter-

See the Emergency Recovery Procedure above.

rupted or the firmware has otherwise

 

been damaged

 

 

 

No images displayed on web page

 

 

 

Problem with AMC.

To enable the updating of video images in Microsoft Internet Explorer, set your browser to

(Internet Explorer only)

allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is

 

installed on your workstation.

 

 

Installation of additional ActiveX

Configure your camera to use a Java applet for updating the video images under

component restricted or prohibited

Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for

 

more information.

 

 

Video/Image problems, general

 

 

 

Image too dark or too light

Check the video image settings. See the online help on Video and Image Settings.

 

 

Missing images in uploads

This can occur when trying to use a larger image buffer than is actually available. Try

 

lowering the frame rate or the upload period.

 

 

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Contents User’s Manual About this Document Support Contents Axis 207MW Product Features Key featuresOverview LED indicators WirelessAccessing the Camera Access from a browser3GPP Compatibility Setting the PasswordAccessing the camera from the Internet To focus FocusingLive View Setup Live View Config Layout AMC audio controls Video recordingHow to stream MPEG-4 Video StreamsMPEG-4 clients Motion JpegAxis Media Control AMC QuickTime & Real PlayerAlternative methods of accessing the video stream Axis Media Control ConfigurationAccessing the Setup tools Image Appearance Video and Image settingsOverlay Settings Advanced Camera Settings Advanced MPEG-4 SettingsAudio input Audio SettingsEnable audio Live View Config LayoutOwn Home Customizing the defaultUpload Own Web Files Default Video Format Default ViewerAction Buttons Output ButtonsViewer Settings Html ExamplesTriggered by Event ConfigurationWhen Triggered Motion Detection Port Status Object Size History SensitivitySystem Options SecurityIP Address Filtering ReferralsDate & Time HttpsIP Address Configuration Network Basic TCP/IP SettingsNetwork Interface Mode Network Advanced TCP/IP Settings DNS ConfigurationNTP Configuration Host Name ConfigurationHttp NAT traversal port mapping for IPv4FTP Network TrafficWireless Settings WirelessStatus of Wireless Networks WPA/WPA2-PSK Wi-Fi Protected Access Pre-Shared Key WEP Wired Equivalent ProtectionQoS Quality of service Smtp emailLED Settings UPnPBonjour Ports & DevicesSupport MaintenanceConfiguration Advanced Resetting to the Factory Default SettingsUsing the Control Button I/O Terminal Connector Function Pin No SpecificationsTerminal connectors Troubleshooting Basic ConfigurationChecking the Firmware Upgrading the FirmwareEmergency Recovery Procedure Axis SupportBrowser Wireless network from a browserCamera is accessible locally, but not externally Power indicator is not constantly lit Camera is inaccessibleUsers Decode only I framesProblems uploading files Audio volume too low/highIs enabled under System Options Date & Time Poor quality snapshot imagesTechnical Specifications IlluminationUsers Software General performance considerations Optimizing your system1280 x 640 x 480 x 352 x 320 x 240 x 176 x 160 x ResolutionFrame rates Motion Jpeg and MPEG-4 Bandwidth Glossary of Terms Compression See Image Compression Half-duplex See Full-duplex VOP See VOPNtsc National Television System Committee Ntsc is SSL/TSL Secure Socket Layer/Transport Layer Security URL Uniform Resource Locator An address on the network An I-VOP is complete image frame Index NumericsWPA-PSK

207MW specifications

Axis Communications has been a leader in the field of network video solutions, providing innovative products that enhance surveillance and security. One of their notable offerings is the Axis Communications 207MW, a wireless network camera that combines advanced features with ease of use.

The Axis 207MW is designed for both indoor and outdoor applications, making it versatile for various security needs. One of its standout features is the built-in Wireless LAN capability, which allows for easy installation without the need for extensive cabling. The camera supports both WEP and WPA/WPA2 encryption, ensuring secure wireless transmission of video data.

Equipped with a high-quality image sensor, the 207MW delivers clear video in resolutions up to 640x480. This allows users to capture detailed images, which can be crucial for identifying intruders or monitoring activities in sensitive areas. The camera operates in varying light conditions, thanks to its automatic day/night functionality, which enhances visibility in low-light situations.

Additionally, the Axis 207MW boasts a compact and discreet design, making it an ideal choice for retail environments, offices, and residential properties. Its small footprint allows for unobtrusive placement, which is particularly advantageous for surveillance applications where aesthetics are a consideration.

The camera supports Motion JPEG and MPEG-4 video compression, enabling efficient bandwidth management and storage utilization. This flexibility ensures that users can optimize their network resources according to their specific security needs. The Axis 207MW also includes a built-in web server, allowing users to access video feeds remotely through any standard web browser.

For those requiring interactive features, the 207MW includes audio input/output capabilities, facilitating two-way communication. This functionality is particularly valuable in scenarios where immediate interaction is necessary, such as in security alerts or customer service situations.

In summary, the Axis Communications 207MW is a robust solution for those seeking a reliable and versatile surveillance camera. With its wireless capabilities, high-quality imaging, and advanced features, it meets the demands of modern security applications while providing ease of integration into existing systems. Its combination of technology and practicality makes it a compelling choice for a wide range of security challenges.
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