Kodak EX1011, EX811 manual Picture frame problems, Picture frame/computer communications

Page 41

6

Troubleshooting and support

For step-by-step product support, visit www.kodak.com/go/digitalframesupport and select Interactive Troubleshooting & Repairs.

Picture frame problems

	If...	Try one or more of the following
	Frame does not	■ Make sure the power cable is securely connected (page 4).
	turn on.	■ Make sure you are using the power cable that was included with
		your frame.
		■ Make sure the power switch on the frame is On (page 6).

	Remote control does	■ Check the battery in the remote.
	not function.	■ Make sure the power switch on the frame is On (page 6).

	Frame does not	■ Purchase a certified SD/MMC card.
	recognize memory	■ Insert a card into the slot, then push to seat (page 5).
	card.

	Frame freezes up.	■ Use a paper clip or other slim object to press the recessed reset
		button on the back of the frame (page ii).

Picture frame/computer communications

If...	Try one or more of the following
Cannot copy pictures to my	■ Make sure your computer is on.
computer.	■ Make sure the USB cable is securely connected (page 15).
Cannot see my frame as a	■ Make sure the power switch on the frame is On (page 6).
removable drive.

www.kodak.com/go/support

35

Image 41

Contents For EX811, EX1011 Kodak EasyShare Wireless digital picture frameEastman Kodak Company Rochester, New York Back/Left Side View Front ViewLCD screen Faceplate3 4 5 6 Top/Right Side ViewTable of contents Page Using the remote control Installing the softwareActivating the remote control Storing the remote controlReplacing the remote control battery Button Press to Using the remote control buttonsFirst, turn on the power switch on the frame Buttons and controls Setting up your picture frameConnecting the power cable Inserting a card or camera Connecting a digital camera or other USB devicePress the power switch to On Setting your languageSettings →Language. See Turning on the frameViewing your first slide show Press Home , SettingsChanging the frame orientation PressViewing pictures and videos Home screen-picture sources and settingsViewing thumbnails Running a slide showPress Viewing a single picturePlaying a video Viewing pictures by date or filename Playing music Doing more with your framePlay your MP3 files from any connected source see Press Play all songs. Then press OKPreparing the frame and printer for printing Printing to a PictBridge enabled printerPrinting pictures To copy multiple pictures/videos, see Manually changing USB connection modeCopying on your frame Copying between your frame and computer Connecting to your computerCopying pictures to/from your computer On your computer, open My Computer or Windows ExplorerCopying pictures from EasyShare software Deleting pictures/videosSelect the frame source to which you are copying Click Copy. Pictures are copied to your frameSelecting all Selecting multiple pictures/videosSelecting one at a time Settings menus Changing frame settingsPress Home Press to highlight Settings , then press OK Setting Options Upgrade firmwareBrightness Setting Options Viewing optionsClock and timer Setting the clock manually Setting the clock and timerSetting automatic on/off Setting the clock automatically from the InternetPress To highlight Enable, then press OK Home screenUpgrading your firmware Manually upgrade firmwareInstall now-Select, then press OK to start the upgrade Automatically upgrade firmware from the InternetRemind me later-Select, then press OK No thanks-Select, then press OKWhat are the wireless features of my frame? Using wireless modeSetting up your frame for wireless operation Wireless networking and the InternetViewing pictures over your wireless network Follow the prompts to choose the pictures, then press OK Viewing pictures from the Kodak GalleryHighlight a marked album , then press OK Automatically receiving My Friends’ AlbumsPress to highlight View Press OK Turning off auto-receive and notification Copying to your computer Picture transfer software-copying wirelesslyClick Allow Click Apply, then click OK Changing copy settings in picture transfer softwareDevice-to-device-See Ad Hoc Glossary of common wireless network termsUsing wireless mode Using wireless mode Using wireless mode Try one or more of the following Picture frame problemsPicture frame/computer communications Problem Possible causes and/or solutions Wireless network connectionProblem Possible causes and/or solutions Program included with the router Screen messages Check your printer for more info Screen message Try one or more of the followingAppendix Digital frame specificationsAppendix Kodak EasyShare wireless digital picture frameImportant safety instructions Appendix Limitations Limited warrantyLimited warranty coverage Outside the United States and Canada Your rightsFCC and Industry Canada FCC compliance and advisoryWaste Electrical and Electronic Equipment labeling Canadian DOC statementKorean Class B ITE Licensing Australian C-TickRussian GOST-R China RoHS Connectors on frame, ii copying Clock and timer, setting, 19, 20, 21 computerTo/from computer, USB, 15 wireless IndexGlossary, wireless terms Headphone jack, ii help SetupSetting Name, frame Network, wireless setupUsing Portrait, set orientation, 19 powerCleaning Pictures Copying connectedWireless network connection Turning on/off frame Slide transitions, setting, 19 softwareVolume, adjust, ii, 3 Time