Kodak EX811, EX1011 manual Program included with the router

Page 44

Troubleshooting and support

Problem

Possible causes and/or solutions

(Continued)

The wireless router did not assign a valid network IP address to the

 

frame. Check and change the router settings, as indicated below.

 

You can usually view the network settings with the software

 

program included with the router.

 

Enable DHCP on the router.

 

Change the setting on the router to allow both 802.11b and

 

802.11g Wi-Fi protocols.

 

Change router settings to allow enough IP addresses for the

 

number of wireless devices on the network.

 

Disable MAC filtering on the router or enable the MAC for the

 

frame.

 

Temporarily disable the QoS (Quality of Service) setting on the

 

router.

 

Check with the router manufacturer for a possible firmware

 

update.

 

See the router documentation for details.

 

 

Frame cannot connect to

The Gallery address, account email address, or account

Kodak Gallery.

password on the frame are incorrect.

 

Make sure the wireless router is connected to the Internet and

 

an Internet connection is available.

 

The Gallery or online picture service is temporarily unavailable.

 

Try again later.

 

There may not be a Kodak Gallery service in the region you are

 

in.

 

See Frame cannot connect to the wireless network, above, for other

 

possible causes and/or solutions.

 

 

Cannot copy from frame

Your frame has not been given permission to communicate with

to computer via wireless

your computer.

network. “Please allow

Open Kodak picture transfer software and allow your frame to

the frame on the

have access to your computer. See page 29.

computer” appears.

 

 

 

38

www.kodak.com/go/support

Image 44
Contents Kodak EasyShare Wireless digital picture frame For EX811, EX1011Eastman Kodak Company Rochester, New York Front View Back/Left Side ViewLCD screen FaceplateTop/Right Side View 3 4 5 6Table of contents Page Installing the software Using the remote controlActivating the remote control Storing the remote controlReplacing the remote control battery Button Press to Using the remote control buttonsFirst, turn on the power switch on the frame Buttons and controls Setting up your picture frameConnecting the power cable Connecting a digital camera or other USB device Inserting a card or cameraSetting your language Press the power switch to OnSettings →Language. See Turning on the framePress Home , Settings Viewing your first slide showChanging the frame orientation PressHome screen-picture sources and settings Viewing pictures and videosRunning a slide show Viewing thumbnailsPress Viewing a single picturePlaying a video Viewing pictures by date or filename Doing more with your frame Playing musicPlay your MP3 files from any connected source see Press Play all songs. Then press OKPreparing the frame and printer for printing Printing to a PictBridge enabled printerPrinting pictures To copy multiple pictures/videos, see Manually changing USB connection modeCopying on your frame Connecting to your computer Copying between your frame and computerCopying pictures to/from your computer On your computer, open My Computer or Windows ExplorerDeleting pictures/videos Copying pictures from EasyShare softwareSelect the frame source to which you are copying Click Copy. Pictures are copied to your frameSelecting all Selecting multiple pictures/videosSelecting one at a time Changing frame settings Settings menusPress Home Press to highlight Settings , then press OK Setting Options Upgrade firmwareBrightness Setting Options Viewing optionsClock and timer Setting the clock and timer Setting the clock manuallySetting the clock automatically from the Internet Setting automatic on/offPress To highlight Enable, then press OK Home screenManually upgrade firmware Upgrading your firmwareAutomatically upgrade firmware from the Internet Install now-Select, then press OK to start the upgradeRemind me later-Select, then press OK No thanks-Select, then press OKUsing wireless mode What are the wireless features of my frame?Setting up your frame for wireless operation Wireless networking and the InternetViewing pictures over your wireless network Viewing pictures from the Kodak Gallery Follow the prompts to choose the pictures, then press OKHighlight a marked album , then press OK Automatically receiving My Friends’ AlbumsPress to highlight View Press OK Turning off auto-receive and notification Picture transfer software-copying wirelessly Copying to your computerChanging copy settings in picture transfer software Click Allow Click Apply, then click OKGlossary of common wireless network terms Device-to-device-See Ad HocUsing wireless mode Using wireless mode Using wireless mode Try one or more of the following Picture frame problemsPicture frame/computer communications Wireless network connection Problem Possible causes and/or solutionsProblem Possible causes and/or solutions Program included with the router Screen messages Screen message Try one or more of the following Check your printer for more infoDigital frame specifications AppendixKodak EasyShare wireless digital picture frame AppendixImportant safety instructions Appendix Limitations Limited warrantyLimited warranty coverage Your rights Outside the United States and CanadaFCC compliance and advisory FCC and Industry CanadaCanadian DOC statement Waste Electrical and Electronic Equipment labelingKorean Class B ITE Licensing Australian C-TickRussian GOST-R China RoHS Clock and timer, setting, 19, 20, 21 computer Connectors on frame, ii copyingTo/from computer, USB, 15 wireless IndexSetup Glossary, wireless terms Headphone jack, ii helpSetting Name, frame Network, wireless setupPortrait, set orientation, 19 power UsingCleaning Pictures Copying connectedSlide transitions, setting, 19 software Wireless network connection Turning on/off frameVolume, adjust, ii, 3 Time