Kodak EX811, EX1011 manual Wireless network connection, Problem Possible causes and/or solutions

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Troubleshooting and support

If...	Try one or more of the following
Cannot copy pictures from	■ Make sure your frame and computer are on.
Kodak EasyShare software.	■ Make sure the USB cable is securely connected (page 15).
	■ Make sure you have installed the latest version of EasyShare
	software (page 1).
	■ From My Collection in EasyShare software, make sure the
	pictures are in the Picture Tray.

Wireless network connection

For software installation and wireless frame setup, see the Wireless Setup Guide.

Problem	Possible causes and/or solutions
Frame cannot connect to	■ Make sure you have a wireless router and that it is
the wireless network —	broadcasting the SSID, or enter the SSID manually.
“Wireless network not	■ Make sure your frame and computer are on.
found” appears.	■ Make sure you have installed Windows Media player 11 and
	you have allowed sharing in Media player.
	■ Make sure the wireless router and network are running before
	the frame begins scanning for a network.
	■ Make sure you are within the operating range of the network.
	Move the frame into the same room with the router.
	■ Check for sources of interference in the wireless signal, such as
	a microwave oven or a cordless telephone.
	■ Check with your router manufacturer for a possible firmware
	update.
	■ Make sure your frame is using the latest firmware. Check
	www.kodak.com/go/digitalframesupport for updates.

36	www.kodak.com/go/support

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Contents Kodak EasyShare Wireless digital picture frame For EX811, EX1011Eastman Kodak Company Rochester, New York LCD screen Front ViewBack/Left Side View FaceplateTop/Right Side View 3 4 5 6Table of contents Page Activating the remote control Installing the softwareUsing the remote control Storing the remote controlReplacing the remote control battery Using the remote control buttons First, turn on the power switch on the frameButton Press to Setting up your picture frame Connecting the power cableButtons and controls Connecting a digital camera or other USB device Inserting a card or cameraSettings →Language. See Setting your languagePress the power switch to On Turning on the frameChanging the frame orientation Press Home , SettingsViewing your first slide show PressHome screen-picture sources and settings Viewing pictures and videosRunning a slide show Viewing thumbnailsViewing a single picture Playing a videoPress Viewing pictures by date or filename Play your MP3 files from any connected source see Press Doing more with your framePlaying music Play all songs. Then press OKPrinting to a PictBridge enabled printer Printing picturesPreparing the frame and printer for printing Manually changing USB connection mode Copying on your frameTo copy multiple pictures/videos, see Copying pictures to/from your computer Connecting to your computerCopying between your frame and computer On your computer, open My Computer or Windows ExplorerSelect the frame source to which you are copying Deleting pictures/videosCopying pictures from EasyShare software Click Copy. Pictures are copied to your frameSelecting multiple pictures/videos Selecting one at a timeSelecting all Press Home Press to highlight Settings , then press OK Changing frame settingsSettings menus Setting Options Upgrade firmwareSetting Options Viewing options Clock and timerBrightness Setting the clock and timer Setting the clock manuallyPress To highlight Enable, then press OK Setting the clock automatically from the InternetSetting automatic on/off Home screenManually upgrade firmware Upgrading your firmwareRemind me later-Select, then press OK Automatically upgrade firmware from the InternetInstall now-Select, then press OK to start the upgrade No thanks-Select, then press OKSetting up your frame for wireless operation Using wireless modeWhat are the wireless features of my frame? Wireless networking and the InternetViewing pictures over your wireless network Viewing pictures from the Kodak Gallery Follow the prompts to choose the pictures, then press OKAutomatically receiving My Friends’ Albums Press to highlight View Press OKHighlight a marked album , then press OK Turning off auto-receive and notification Picture transfer software-copying wirelessly Copying to your computerChanging copy settings in picture transfer software Click Allow Click Apply, then click OKGlossary of common wireless network terms Device-to-device-See Ad HocUsing wireless mode Using wireless mode Using wireless mode Picture frame problems Picture frame/computer communicationsTry one or more of the following Wireless network connection Problem Possible causes and/or solutionsProblem Possible causes and/or solutions Program included with the router Screen messages Screen message Try one or more of the following Check your printer for more infoDigital frame specifications AppendixKodak EasyShare wireless digital picture frame AppendixImportant safety instructions Appendix Limited warranty Limited warranty coverageLimitations Your rights Outside the United States and CanadaFCC compliance and advisory FCC and Industry CanadaCanadian DOC statement Waste Electrical and Electronic Equipment labelingAustralian C-Tick Russian GOST-RKorean Class B ITE Licensing China RoHS To/from computer, USB, 15 wireless Clock and timer, setting, 19, 20, 21 computerConnectors on frame, ii copying IndexSetting SetupGlossary, wireless terms Headphone jack, ii help Name, frame Network, wireless setupCleaning Portrait, set orientation, 19 powerUsing Pictures Copying connectedVolume, adjust, ii, 3 Slide transitions, setting, 19 softwareWireless network connection Turning on/off frame Time