Pacific Digital Digital Pacific USB Digital Photo Frame MemoryFrame Contacting Technical Support

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MemoryFrame User’s Manual

16.Contacting Technical Support

Pacific Digital Corporation

2052 Alton Pkwy

Irvine, CA 92606

Phone: 888-999-0732

Fax: 949-252-9397

WEB: www.PacificDigital.com

During installation, record the following information. This information will be needed to contact technical support.

When calling the Technical Support Department, MAKE SURE TO

HAVE THE FOLLOWING INFORMATION READILY AVAILABLE, BECAUSE IT IS NECESSARY IN ORDER TO RECEIVE TECHNICAL SUPPORT.

RETAILER INFORMATION

Date of Purchase:_____________________Invoice #:_____________________

Product Purchased From:____________________________________________

Seller's Tech Support Phone #:________________________________________

PDC PRODUCT INFORMATION

PDC Part #: U-30-___________ PDC Serial #:_________________________

Name of Software:________________________________________________

Software Version:________________________________

OTHER INFORMATION ABOUT YOUR DIGITAL CAMERA Camera Image Type (JPEG, TIF, etc.):______________________________

Brand of Camera:_________________________________________________

Type of Memory:_____________________________________________

USB type:______________________________________________________

OTHER INFORMATION ABOUT THE PC YOU USE TO RUN THE DIGITAL PIXMASTER SOFTWARE

Processor Speed:______________________________________________

Brand of Computer:____________________________________________

RAM Size:__________________________________________________

Operating System:______________________________________________

Copyright© 2002 Pacific Digital Corporation

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Contents USER’S Manual Table of Contents Purchasing New Decorative 5x7 Frames Introduction Connect a USB Memory-Card Reader to the MemoryFrame Ways to Use Your MemoryFrameTransfer Camera Images Directly to the MemoryFrame Transfer Images from a PC to the MemoryFrameInternet Images PowerPoint SlidesMail Images Ventilation holes Sunlight MAY Cause Damage Registration & Your Product Serial Number Getting StartedUnpacking your MemoryFrame Model # Serial # Removing the Protective Plastic Film from the LCDPower-on Initialization Connecting MemoryFrame to the Power SupplyUsing the Foldout Stand MemoryFrame User’s Manual Forward Control Buttons and ConnectorsFrame Lock Pause/SelectUSB Connectors On/Off SwitchPower Connector ReverseMenu Using MemoryFrame with a Personal Computer Digital PixMaster PC Software OverviewInstalling Digital PixMaster PC Software Minimum PC System RequirementsDigital PixMaster Installing MemoryFrame’s USB Drivers MemoryFrameWindows Hardware Found Wizard Windows Settings Change Message Using Digital PixMaster to Create SlideshowsDigital PixMaster Empty Show Application Commands and Pull-Down Menus Digital PixMaster Full showNaming and Saving Slideshows Removing an image from a slideshowRotating an image in a slideshow Copying images from one slideshow to anotherInserting an image into a slideshow Hiding an image in a slideshowImage Properties Preview Slideshow Transferring Slideshows to/from MemoryFrameSending slideshows to the MemoryFrame Preparing MemoryFrame to Communicate to a PCGetting the current slideshow from the MemoryFrame Exiting Digital PixMaster Connecting a Camera to the MemoryFrame Preparing MemoryFrame to Communicate to CameraConnecting a Camera MemoryFrame User’s Manual Connecting a USB Card-Reader to MemoryFrame Preparing MemoryFrame to Communicate with Card-ReadersConnecting a Card-Reader MemoryFrame User’s Manual Menu Navigation MemoryFrame Menu SystemMenu Button Main Menu Resume Picture Show Change Orientation to Portrait or LandscapeConfigure Pictures Menu Picture Configuration MenuChanging a Picture’s Display Characteristics Photo areReturn to Main Menu Delete PictureSet Transition Delay the delay between slide changes Download Pictures from USB Camera or Reader Download Pictures MenuSelecting Camera/Reader Pictures to Transfer Tips and Tricks Optimizing images for display on MemoryFrameCaring for the Screen Security Lock Securing MemoryFrame in Office EnvironmentsTo remove decorative frames from MemoryFrame How to change the decorative 5 x 7 frameTo install decorative frames on the MemoryFrame MemoryFrame User’s Manual Purchasing New Decorative 5x7 Frames Sample 5 x 7 FramesSize of Frames that Fit MemoryFrame Types of 5 x 7 Frames that Fit MemoryFrameExample of groove in rear of frame Retention Groove Minimum LengthTroubleshooting / FAQ MemoryFrame User’s Manual MemoryFrame User’s Manual MemoryFrame Specifications ResolutionUpgrading MemoryFrame Firmware How to Update MemoryFrame SoftwareDigital PixMaster’s Update Firmware Command Firmware Being DOWNLOADED, Please Wait Redo FLASH- DON’T Power OFF error code number Enjoy the new firmwareMemoryFrame Limited Warranty LimitationsMemoryFrame User’s Manual Contacting Technical Support Software VersionPacific Digital Corporation