Wireless ID Switch

The wireless subwoofer connects to the soundbar automatically. Both the soundbar and the wireless subwoofer have a Wireless ID switch located on the back panel. These switches need to be set to the same number. If you are using more than one TVee system in your home, change the second system to a different ID number to keep the wireless transmissions separate.

WIRELESS ID

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The subwoofer must be placed within 50 feet (15m) of the soundbar to connect wirelessly. Closer placement ensures the most reliable connection.

The subwoofer light is green when switched on and connected wirelessly. The subwoofer enters standby mode if it does not play sound for several minutes, and in standby mode the light is red. If the light blinks green, the wireless link is not connected, and the subwoofer is attempting to reconnect. Check to make sure the subwoofer wireless ID switch is set to the same number as the soundbar wireless ID switch, and see the troubleshooting section of this manual for other suggestions.

Troubleshooting TVee

Soundbar does not power on.

•Is the power supply plugged into a live wall outlet?

•Is the power supply properly connected to the soundbar power input?

•Is the rear panel power switch in the “on” position?

•Is the fuse blown? Replace it with the same type. If it quickly blows again the unit may need service.

No sound from TVee Soundbar.

•Is the soundbar connected to an audio source that is playing audio through its output?

•Is the soundbar set to the correct input source?

•Are the soundbar and subwoofer receiving power and turned on?

•Turn up the volume of the TVee soundbar.

•Turn up the volume of the television or cable box TVee is connected to.

•Check Mute status – is the status indicator blinking green? Press the Mute button on the soundbar.

•For digital TVs or other digital sources, make sure the output format is set to “Dolby Digital.” (See the source product’s set-up menu)

•For digital sources, make sure the optical cable is not kinked or broken. (This stops the digital light signal)

No Sound from the Subwoofer.

•Check the points in the “Soundbar does not power on,” section above.

•Turn up the volume control.

•Check that the wireless ID setting is the same on the soundbar.

•Move the subwoofer closer to the soundbar.

Distorted sound from the Soundbar.

•Change the Trim Level switch setting to a higher number. (Analog input only)

•Check the signal source to be sure the distortion is not originating there.

Bass not loud enough.

•Turn up the subwoofer Volume control.

•Place the subwoofer closer to a corner in the room.

•Check that the wireless ID setting is the same on the soundbar.

•Some televisions and cable boxes have a mode that limits the bass. Check that product’s audio set-up menu and set the audio mode to “wide” rather than “normal” or “narrow.”

TVee won’t learn my remote control commands.

•Carefully follow the programming instructions.

•Hold the remote steady and 12 inches from the front of the soundbar.

•Press and release the remote control buttons s l o w l y !

•Check the remote control’s batteries.

Note: TVee learns almost all IR commands, but some IR protocols cannot be programmed.