Troubleshooting
Problems and Solutions
Ghost images are shown in the |
| monitor menu and Preset Timing Modes. |
picture. |
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The image is too light or too dark |
| z Adjust the Brightness and Contrast. |
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Screen color is inconsistent. |
| z Adjust color using Custom under OSD Color Adjustment |
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Color image is distorted with |
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dark shadows. |
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White color is poor. |
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Power Indicator blinks green. |
| z The monitor is currently saving the changes made in settings |
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Screen is blank and power |
| z The monitor is using its power management system. |
indicator light is steady green or |
| z press a key on the keyboard |
blinks every 0.5 or 1 seconds |
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3. Problems related to Audio
Problems related to audio signals and their solutions are listed below.
Problems |
| Solutions |
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No sound |
| z Ensure that the audio cable is firmly connected to both the |
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| sound card. (Refer to the Connecting Your Monitor) |
zCheck the volume level. (Refer to the Volume)
Sound level is too low.
zCheck the volume level. (Refer to the Volume)
zIf the volume is still too low after turning the control to its maximum, check the volume control on the computer sound card or software program.
Sound is too high pitched or too low pitched
zAdjust the Treble and Bass to appropriate level.
4. Problems related to Remote Control
Problems related to the remote control and their solutions are listed.
Problems
The remote control buttons do not respond.
Items to check
zCheck the battery polarities
zCheck if the batteries have been exhausted.
zCheck if the power is on.
zCheck if the power cord is securely connected.
zCheck if a special fluorescent or neon lamp is on in the vicinity.