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Sharp AR-NB3 operation manual Troubleshooting, Network connection problems

Models: AR-NB3

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TROUBLESHOOTING

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TROUBLESHOOTING

TROUBLESHOOTING

This chapter explains what to do when the machine does not connect to the network or when problems occur during printing.

For problems related to the machine such as running out of paper or paper misfeeds, see the "Operation manual (for general information and copier)".

Network connection problems

Problem	Cause and solution	Page

	The LAN cable is disconnected.	Software setup
	→ Make sure that the LAN cable is firmly inserted in the connectors on	Software setup
	the machine and your computer. To connect the cable, see the	guide
	"Software setup guide".

	Is the machine configured for use on the same network as
	the computer?
	→ The machine cannot be used if it is not connected to the same	–
	network as the computer, or if it is not configured for use on the	–

	network.
The machine does	For more information, consult your network administrator.

	(Points to check on the Macintosh)
not connect to the	(Points to check on the Macintosh)
not connect to the	AppleTalk is disabled.
network.	AppleTalk is disabled.
network.	→ In Mac OS X, click [Network] in [System Preferences] and select

	Ethernet in "Show". Click the [AppleTalk] tab and make sure that
	[Make AppleTalk Active] is selected.
	In Mac OS 8.6 to 9.2.2, open [Chooser] from the Apple menu and	–
	make sure that [Active] is selected. Printing is not possible if [Active]	–
	is not selected.
	[Ethernet] is not selected for "Connect via" for
	AppleTalk? (Mac OS 8.6 to 9.2.2)
	→ Open [AppleTalk] from the [Control Panels] and make sure that
	[Ethernet] is selected in the "Connect via" menu. Printing is not
	possible if [Ethernet] is not selected.

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Sharp AR-NB3 operation manual Troubleshooting, Network connection problems

Contents

CONTENTS NETWORK EXPANSION KITPage WEB FUNCTIONS OF THE MACHINETrademark Acknowledgments INTRODUCTIONBASIC PRINTING CONTENTSHOW TO ACCESS THE WEB PAGE AND VIEW INTRODUCTIONReady to print 1 Make sure that the ONLINE indicator on the operation panel is litPRINTING FROM WINDOWS BASIC PRINTINGWhen FORCED OUTPUT OF PRINT is disabled PAUSING A PRINT JOBWHEN PAPER SOURCE IS SET TO AUTO SELECT HOW BYPASS TRAY AND BYPASS MANUAL DIFFER IN THE PAPER SOURCE SETTINGSappears before printing starts AUDITING MODEWindows 2000/XP/Server 1 Click the Start button, select Settings and then click Printers3 In Windows 95/98/Me, click the Setup tab OPENING THE PRINTER DRIVER FROM THE START BUTTONPRINTER DRIVER SETTINGS Note B5 TWO-SIDED PRINTING ONLY FOR MODELS THAT SUPPORT TWO-SIDED PRINTINGPamphlet style PRINTING MULTIPLE PAGES ON ONE PAGE 4 Select the size of the paper Letter or 1 Click the Paper tab in the printer driver setup screenFITTING THE PRINT IMAGE TO THE PAPER 3 Click on the Fit to Page checkboxABCD How to Print a WatermarkROTATING THE PRINT IMAGE 180 DEGREES PRINTING A WATERMARKABCD PRINTING TEXT AND LINES IN BLACKPrinting text in black Printing lines in blackPRINTER UTILITIES BEFORE USING THE PRINTER STATUS MONITORPrinter Administration Utility for the administrator PRINTER UTILITIES WINDOWSPrinter Administration Utility USING THE PRINTER UTILITIESUSING THE PRINTER UTILITIES CHANGING THE PRINTER STATUS MONITOR SETTINGSPRINTER UTILITIES WINDOWS CHECKING THE PRINTER STATUS1 Make sure that the ONLINE indicator on the operation panel is lit PRINTING FROM A MACINTOSH4 Make sure that the correct printer is selected 2 Start the application and open the document that you wish to printWhen the job separator tray is Note installed 5 Select print settings6 Click the Print button PAUSING A PRINT JOBWhen FORCED OUTPUT OF PRINT is enabled WHEN PAPER FEED IS SET TO AUTO SELECTDIFFER IN THE PAPER FEED SETTINGS When FORCED OUTPUT OF PRINT is disabled1 Open the Web browser on your computer HOW TO ACCESS THE WEB PAGE AND VIEW HELP4 When finished, close the Web pages WEB FUNCTIONS OF THE MACHINE1 Menu frame ABOUT THE WEB PAGES FOR USERS5 Condition Settings 6 Admin Mode3 Click Browse and select the file that you wish to print Advanced job settingsDIRECTLY PRINTING A FILE ON A COMPUTER 1 Click Submit Print Job in the menu frameMake a selection for the setting in the PRINTER DEFAULT SETTINGSConfiguring the printer condition settings 1 Click Condition Settings in the menu framePostScript settings Printer condition settingsDefault settings PCL settings1 Information ABOUT THE WEB PAGES FOR THE ADMINISTRATOR2 Passwords 7 Services2 Enter the current password in Admin Password PROTECTING INFORMATION PROGRAMMED IN THE WEB PAGE PASSWORDS1 Click Passwords in the menu frame 3 Enter passwords in User Password and Admin Password1 Click Print port in the menu frame Setting up the E-mail print functionUsing the E-mail print function E-MAIL PRINT FUNCTIONKEY OPERATOR PROGRAMS Configuring a setting in the key operator programs3 Make a selection for the setting in the screen that appears Interface settings1 Click Services in the menu frame E-MAIL STATUS AND E-MAIL ALERT SETTINGSInformation setup SMTP setup1 Click Alerts Message in the menu frame Status message setupAlerts message setup 1 Click Status Message in the menu frameKEY OPERATOR PROGRAM LIST KEY OPERATOR PROGRAMSPAGE USING THE KEY OPERATOR PROGRAMSBASIC PROCEDURE FOR CONFIGURING SETTINGS COUNT2 When you have completed all settings, press the OK key SPECIAL SETTINGSIP address settings 1 Enter the IP address, subnet mask, and default gatewayNetwork connection problems TROUBLESHOOTINGTROUBLESHOOTING Problems during printing A notice page is printed What to do when a notice page is printedStatus button CHECKING THE IP ADDRESSHow to reset the network expansion kit PRINTER SPECIFICATIONS SPECIFICATIONSPCL5e PRINTER DRIVER SPECIFICATIONSFunction PCL6ARNB3-EN-PRINTER AR-NB3 for network printerSHARP CORPORATION