TROUBLESHOOTING

Problem

Cause and solution

Page

 

 

 

 

The paper size set in the printer driver is not the same as

 

 

the paper size loaded in the tray.

 

 

Make sure that the paper size setting matches the size of the paper

 

loaded in the tray. If the [Fit to Page] setting is selected in Windows,

 

 

 

make sure that the paper size selected in the "Fit To Paper Size"

 

 

drop-down list is the same as the size of the paper loaded in the tray.

 

 

 

 

 

The image orientation setting in the printer driver is not

 

 

correct.

 

The printed image

On a Windows environment, click the [Paper] tab in the printer driver

is skewed or it

setup screen and make sure that "Image Orientation" is set to the

 

runs off the paper.

correct orientation. On a Macintosh, make sure that the correct

 

orientation is selected in the application settings.

 

 

 

 

 

 

 

 

Operation manual

 

Paper is not loaded properly.

(for general

 

Make sure the paper is correctly loaded.

information and

 

 

copier)

 

 

 

 

The margins are not set correctly in the application.

 

Check the paper size and margin settings in the application. Also

 

make sure that the print settings are correct for the paper size.

 

 

 

 

A notice page is printed

If you find that a notice page has been printed at the end of a print job, the print data received from the computer has not been printed as specified. Fix the problem as explained below and then try printing again.

What to do when a notice page is printed

 

****************************************************

 

The Notice Page can be set to not print

 

Notice Page

 

Note

out in "NOTICE PAGE" (page 31) of the

 

****************************************************

 

 

 

The IMC memory full error had occurred,

 

 

key operator programs.

 

 

When the dual function board is

 

a normal output was not able to be executed.

 

 

Please refer to the operation manual for

 

installed

 

the solution method.

 

The dual function board memory is used

The above notice page is printed when a print job

 

to temporarily hold print data when the

 

ROPM function is used. This memory is

containing more data than can be held in the memory

 

 

also used to temporarily store original

of the dual function board memory is sent. If you

 

 

image data during a copy job. The

printed using the printer driver, remove the checkmark

 

 

proportion of memory allocated to the

from [ROPM] in the [Configuration] tab of the printer

 

 

printer function can be changed in the key

driver setup screen to disable the ROPM function. If

 

operator programs. (See the "Key

you need to use the ROPM function, select a lower

 

operator's guide".) The memory can be

resolution setting in the printer driver or increase the

 

increased by adding the optional memory

amount of memory.

 

modules. For details, contact your SHARP

 

 

 

 

dealer.

 

 

 

When the dual function board is not

 

 

 

installed

 

 

 

A notice page such as "The incorrect

 

 

 

 

driver is chosen, a normal output was not

 

 

 

 

able to be executed....." will be printed if

you attempt to print using the print driver for the dual function board. Install the standard print driver as explained in "1.

INSTALLING THE SOFTWARE (THAT ACCOMPANIES THE MACHINE)" in the "Software setup guide" and select the standard driver when printing.

36

Page 37
Image 37
Sharp AR-NB3 operation manual Is skewed or it, Runs off the paper, Paper is not loaded properly For general, Copier