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Troubleshooting
PROBLEM | SOLUTION |
The LCD status display is | • Check to make sure the |
blank when you press a key. | batteries are properly installed. |
| • Replace the batteries with |
| four new AAA alkaline batteries. |
|
|
The remote does not operate your audio or video components.
•Try all code programming procedures with all the codes from the appropriate part of the Code Lists.
•Make sure the remote is in the correct mode for the component you are attempting to control (TV, VCR, DVD, etc.)
•Make sure the remote is pointed at the component being operated.
You have problems programming a TV/VCR, TV/DVD, or VCR/DVD combination unit.
•Try the VCR or DVD code for your brand. Some combination units, however, may require both a TV and a VCR and/or DVD code for full operation depending on your unit. To do this, program the TV code under the TV key and the VCR and/or DVD under the VCR and/or DVD key.
Your VCR is not recording. | • As a safety feature on your remote, |
| you must press the RECORD key twice. |
|
|
You have trouble changing the channels | • If your original remote requires the ENTER |
on your TV. | key to be pressed after a channel is selected, |
| press the ENTER key on the RCU807 to |
| select the channel. |
|
|
The SELECT/OK key is not responding.
•Try using the MENU, GUIDE or ENTER key to make the selection.
The IR Learning or SmartMacro processes cannot be completed successfully.
•Replace batteries in the RCU807 and the remote from which you are trying to learn.
•The distance between the remotes should be approximately
•Do not conduct the Learning process near an incandescent lamp.
•The memory capacity is full (six Learned commands for each of the three Macros).
•The original remote may not be compatible with the Learning procedure.
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