Appendix
Troubleshooting
The problems described below are not always caused by malfunctions. Check the TV again before having the TV serviced.
Problem | Possible Solution |
|
|
• No power. | • Check if you pressed POWER on the remote control unit. (See page 7.) |
| If the indicator on the TV lights up red, press POWER. |
| • Is the AC cord disconnected? |
| • Has the power been turned on? (See page 7.) |
|
|
• Unit cannot be operated. | • External infl uences such as lightning, static electricity, etc., may cause improper |
| operation. In this case, operate the unit after fi rst turning the power off the TV or |
| unplugging the AC cord and |
|
|
• Remote control unit does not | • Is battery inserted with polarity (e, f) aligned? (See page 6.) |
operate. | • Is battery worn out? (Replace with new battery.) |
| • Are you using it under strong or fl uorescent lighting? |
| • Is a fl uorescent light shining on the remote control sensor? |
|
|
• Picture is cut off. | • Is the image position correct? (See page 15) |
| • Are screen mode adjustments such as picture size made correctly? |
| (See pages 11 and 15.) |
|
|
• Strange colour, light colour, or | • Adjust the picture tone. (See page 10.) |
dark, or colour misalignment. | • Is the room too bright? The picture may look dark in a room that is too bright. |
| • Check the colour system setting. (See pages 9, 14.) |
| • Check the input signal setting. (See page 14.) |
| • Check the HDMI auto view setting. (See page 12.) |
|
|
• Power is suddenly turned off. | • The unit’s internal temperature has increased. |
| Remove any objects blocking the vent or clean. |
| • Check the ECO setting. (See page 11.) |
| • Is the sleep timer set? (See page 6.) |
|
|
• No picture. | • Is the connection to external equipment correct? (See pages 4 to 5.) |
| • Has the input signal setup been performed correctly after connection? (See page 14.) |
| • Is the correct input selected? |
| • Is the “Picture adjust” correct? (See page 10.) |
| • Is the antenna connected properly? (See page 4.) |
| • Is “On” selected in “Audio only”? (See page 14.) |
|
|
• No sound. | • Is the volume too low? (See page 6.) |
| • Make sure that headphones are not connected. |
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• The TV sometimes makes a | • This is not a malfunction. This happens when the cabinet slightly expands and |
cracking sound. | contracts according to changes in temperature. This does not affect the TV’s |
| performance. |
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|
Cautions regarding use in high and low temperature environments
•When the unit is used in a low temperature space (e.g. room, offi ce), the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.
•Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a heater, as this may cause the cabinet to deform and the LCD panel to malfunction.
Storage temperature: f20°C to e60°C.
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