Troubleshooting, MP3, DVD video | Panasonic CQ-VD7700U, CQ-VD7500U

Troubleshooting (continued)

■ CD

■DVD audio/video, Video CD, CD, CD-R, CD-RW

		Problem	Possible cause a Possible solution
Problem	Possible cause a Possible solution		The disc is inserted upside down.
	The disc is upside down.	No playback or disc	aInsert disc correctly.
	The disc is upside down.	ejected	There is a flaw or foreign material on the disc.
	aPlace the disc in the correction direction, the label side up.	ejected

			aRemove the foreign material, or use a flawless disc.

The disc is inside but no sound.

The disc is ejected automatically.

CD sound skips, tone quality is low.

Sound skip due to vibration.

The buttons do not work.

The disc is not ejected.

The disc is dirty.

aClean the disc, referring to the section “Notes on Discs” (a page 87).

The unit can only play the following types of disc: DVD video, video CD, music CD and MP3.

Connect the optical fiber cable.

The disc is dirty.

aClean the disc, referring to the section “Notes on Discs” (a page 87).

Mounting angle is over 30°.

aAdjust mounting angle to less than 30°.

Unstable mounting.

aMount the unit securely with the mounting parts, referring to the section on installation.

Some operations are not permitted with certain discs. (Refer to the guide provided with your disc.)

¡Disc is defective. ¡Mechanical trouble.

aPress [u]. If failure persists, press the reset switch (a page 85). If nor- mal operation is not restored, call the store where you purchased the unit or the nearest Panasonic Servicenter.

Sound skipping or noise

Sound skipping due to vibration

Disc unejectable

■MP3

Problem

No playback.

It takes too long for playback to start.

Poor recording quality, sound skipping

There is a flaw or foreign material on the disc.

aRemove the foreign material, or use a flawless disc.

The unit is not sufficiently secured.

aSecure the unit to the console box with the rear support strap, etc.

The unit is tilted at over 30˚ in the front-to-end direction. aMake the angle 30˚ or less.

A label has peeled off from the CD inside the unit.

aRefer repair to the dealer where you purchased the unit.

The microcontroller in the unit operates abnormally due to noise or other factors.

aPress the reset switch(a page 85). If there is no reset switch, unplug the power cord and plug it again. In case the unit is still out of order, consult the dealer.

Possible cause a Possible solution

The disc does not conform to any of the file systems supported by this player. aInsert a disc that conforms to the file systems supported by this player.

(a page 44).

The MP3 file is missing the “.mp3” file name extension.

aMake sure to add the “.mp3” extension to each MP3 file name.

The folders and files recorded on the disc are layered too much.

aAs checking of files takes longer in this case, do not record any unneces- sary folders or files other than MP3s on the disc.

aThe recording quality differs depending on the encoding software used, and on settings such as the bit rate. Set the bit rate within the range spec- ified in the specifications chart (a page 44).

It is recommended to set the bit rate to “128 kbps or more” and “Fixed”.

■DVD video

Problem

Cannot switch the audio language/subtitle language/angle.

The audio/subtitle language selected in the DVD settings is not used.

Possible cause a Possible solution

¡It is not possible to switch if the disc does not have multiple audio lan- guages/subtitle languages/angles recorded on it. (Refer to the guide provided with your disc.)

¡Some discs permit switching through a menu screen.

¡Sometimes, switching angles is possible only with certain scenes.

If audio or subtitles in that language are not recorded on the disc, the audio or subtitles do not switch to that language. (Some discs permit switching through a menu screen. Refer to the guide provided with your disc.)

Files are not played in the desired order.

Folder/file name is not displayed correctly.

High-speed writing was executed when MP3 data was recorded on the disc. aDecrease writing speed as low as possible.

Files or folders are not recorded in the desired playback order.

aSome writing software lets you specify the recording order by adding a prefix in the range of “01” - “99”, etc. to the file name. For details refer to the user manual of your writing software.

The disc does not conform to the file systems supported by this player.

aInsert a disc that conforms to the file systems supported by this player. (a page 44).

aThere may be a problem with your writing software or CD recorder (CD-

R/RW drive). For details refer to the user manual of your writing software.

CQ-VD7700U/VD7500U