Jensen VM9022HD operation manual Troubleshooting, Problem Cause Corrective Action

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VM9022HD

TROUBLESHOOTING

 

Table 7: Troubleshooting

 

 

 

Problem

Cause

Corrective Action

 

 

 

 

 

 

GENERAL

 

 

Unit will not power on

Radio Fuse blown

Install new fuse with correct rating

 

 

 

 

Car battery fuse blown

Install new fuse with correct rating

 

 

 

 

Illegal operation

Press the RESET button located in the bottom right corner of the front panel

 

 

 

Remote control does not function

Battery depleted

Replace battery with new one

 

 

 

 

Battery installed incorrectly

Remove battery and install correctly

 

 

 

No/low audio output

Improper audio output connection

Check wiring and correct

 

 

 

 

Volume set too low

Increase volume level

 

 

 

 

Improper “MUTE” connection

Review wiring diagram and check “MUTE” connection

 

 

 

 

Speakers damaged

Replace speakers

 

 

 

 

Heavily biased volume balance

Adjust the channel balance to the center position

 

 

 

 

Speaker wiring is in contact with metal part of car

Insulate all speaker wiring connections

 

 

 

Poor sound quality or distortion

Pirated disc is in use

Use original copy

 

 

 

 

Speaker power rating not compatible with unit

Connect proper speakers

 

 

 

 

Speaker is shorted

Check speaker contact

 

 

 

Tel-Mute malfunction

“MUTE” wire is grounded

Check that the “MUTE” connection is not grounded and that it’s properly insulated

 

 

 

Unit resets itself when engine is off

Incorrect connection between ACC and positive battery

Check wiring and correct

 

wire

 

TFT MONITOR

 

 

 

 

 

No image

Incorrect connection to parking brake wire

Check wiring and correct

 

 

 

 

PRK SW is activated and parking brake is not engaged

Stop vehicle in safe place and apply parking brake

 

 

 

Flashing image or interference appears on screen

DVD is not compatible with current TV system settings

Change setup to accommodate disc

 

 

 

 

Improper video signal connections

Check wiring and correct

 

 

 

Prolonged image or improper height/width ratio dis-

Improper aspect ratio setup

Use correct aspect ratio setting

play

 

 

Monitor stops at incorrect position

Moving path is blocked

Press OPEN key to restart monitor movement

 

 

 

TUNER

 

 

 

 

 

Weak station searching

Auto antenna is not fully extended

Connect the auto antenna control cable properly

 

 

 

 

Auto antenna not properly connected

Connect the auto antenna control cable properly

 

 

 

 

LOCAL function is activated

Turn LOCAL function off

 

 

 

CD/DVD

 

 

 

 

 

Cannot insert disc

Disc already inside unit

Eject current disc and insert new one

 

 

 

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Contents VM9022HD Page Contents Page Features PreparationWhat’s in the Box Disconnecting the BatteryOptional Equipment Tools and SuppliesConnections Through MediaLinkCompatible SAT Tuners M5X6 InstallationInstall Bracket Here Installing the MediaLink External AV Connector M3x4Entering the Default Password ANTI-THEFT FeatureSetup Changing the PasswordControls and Indicators Button OperationUp joystick Pause/Play/EnterRight joystick TFT Display RearRemote Control IPod Remote Control FunctionsFunction Name Ref# PIC NAV SetupBand OpenUsing the TFT Monitor Operating Instructions Audio Adjustments System ResetFunction Adjustment Options Audio Control MenuMULTI-ZONE Operation Adjusting a Feature Setup MenuAccessing Menu Items Setting Options FunctionExiting the System Setup Menu Tuner Operation PTY Search Using Preset StationsAuto Store AS Satellite Radio Operation Category Guide Mode SATDVD/VCD Video Operation Viewing an Alternate Picture Angle DVD Only Moving Through ChaptersDirect Chapter / Track Selection ZoomingGeneral Disc Information Symbol MeaningDisc Symbols Symb 12cm Disc Properties Max Play TimeDirect Track Entry DVD/CD Audio OperationCD Player User Interface Loading an SD Card MP3/WMA OperationMP3/WMA Media and File Requirements Loading a USB DevicePlaying MP3/WMA Files MP3 User InterfaceControlling MP3/WMA Disc Playback IPod IPod User InterfaceControlling Your iPod Direct Track/File Entry Bluetooth User Interface Bluetooth OperationAbout Bluetooth Hands Free Profile HFPMaking an Outgoing Call ReconnectingManaging Incoming Calls Call TransferAuto Answer Bluetooth SetupAdvanced Audio Distribution Profile A2DP Auto ConnectTroubleshooting TroubleshootingProblem Cause Corrective Action Message Displayed Cause Corrective Action Error MessagesError Messages Care and Maintenance Specifications VM9022HD Limited Warranty Do not Return this Product to the StorePage