HANNspree HF289 manual Technical Support FAQ, For General Problems

TECHNICAL SUPPORT (FAQ)

Q & A FOR GENERAL PROBLEMS

PROBLEM & QUESTION		POSSIBLE SOLUTION
Power LED is not on		*Check if the Power Switch is in the ON position
		*Power Cord should be connected
		*Check if the PC system is Plug & Play compatible
No Plug & Play		*Check if the Video Card is Plug & Play compatible
		*Check if any plug pins on the D-Sub or HDMI connector are
		bent
The display is too dark or too		*Adjust the Contrast and Brightness Controls.
bright.
Picture bounces or a wave		*Move electrical devices that may cause electrical interference.
pattern is present in the picture
		*Computer Power Switch should be in the ON position.
		*Computer Video Card should be snugly seated in its slot
		*Make sure monitor’s video cable is properly connected to the
The power LED is ON		computer.
(orange) but there’s no video		*Inspect monitor’s video cable and make sure none of the pins
or no picture.		are bent.
		*Make sure computer is operational by hitting the CAPS LOCK
		key on the keyboard while observing the CAPS LOCK LED.
		The LED should either turn ON or OFF after hitting the CAPS
		LOCK key.
Missing one of the primary		*Inspect the monitor’s video cable and make sure that none of
colors (RED, GREEN, or
		the pins are bent.
BLUE)
Screen image is not centered or		* Adjust pixel frequency CLOCK and PHASE or press hot-key
sized properly.		(INPUT Button)
Horizontal or vertical		*Use win 95/98/2000/NT/ME/XP shutdown mode Adjust
disturbances on the screen		CLOCK and PHASE or perform hot- key (INPUT Button).
The screen resolution needs to		*Use win 2000/ME/XP Right click anywhere on desktop and
		select Properties>Settings>Screen Resolution. Use the silder
be adjusted
		to adjust the reslution and click Apply
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