Troubleshooting chart
Many potential problems can be resolved by the owner without calling a service technician.
If something is wrong with this product, check the following before calling your authorized SHARP dealer or service center.
General
Symptom | Possible cause |
|
|
The clock is not set to the | Did a power failure occur? Reset |
correct time. | the clock. (Refer page 15) |
|
|
When a button is pressed, | Set the unit to the power stand- |
the unit does not respond. | by mode and then turn it back on. |
| If the unit still malfunctions, reset |
| it. (Refer page 34) |
|
|
No sound is heard. | Is the volume level set to “0”? |
| Are the headphones connected? |
| Are the speaker wires |
| disconnected? |
|
|
CD player
Symptom | Possible cause |
|
|
Playback does not start. | Is the disc loaded upside down? |
Playback stops in the | Does the disc satisfy the |
middle or is not performed | standards? |
properly. | Is the disc distorted or |
| |
| scratched? |
|
|
Playback sounds are | Is the unit located near excessive |
skipped, or stopped in the | vibrations? |
middle of a track. | Is the disc very dirty? |
| |
| Has condensation formed inside |
| the unit? |
|
|
Remote control
Symptom | Possible cause |
|
|
The remote control does | Is the AC power cord of the unit |
not operate. | plugged in? |
| Is the battery polarity correct? |
| Are the batteries dead? |
| Is the distance or angle |
| incorrect? |
| Does the remote control sensor |
| receive strong light? |
Tuner
Symptom | Possible cause |
|
|
The radio makes unusual | Is the unit placed near the TV or |
noises continuously. | computer? |
| Is the FM antenna or AM loop |
| antenna placed properly? Move |
| the antenna away from the AC |
| power cord if it's located nearby. |
iPod
Symptom | Possible cause |
|
|
No sound is produced. | The iPod is not playing. |
No image appears on the | The iPod is not properly |
TV/monitor. | connected to the unit. |
| Is the AC power cord of the unit |
| plugged in? |
| The video cable is not properly |
| connected. |
| The TV/monitor’s input selection |
| is not properly set. |
| Does the display shows “DOCK |
| OK”. |
|
|
iPod will not charge. | Wrong iPod adaptor is used. |
| The iPod is not making full |
| contact with the iPod connector. |
| The main unit is in |
| mode. |
| Using 3rd Generation iPod |
|
|
References
33