6 Troubleshooting
Warning
•• Never remove the casing of this device.
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this device, check the following points before requesting service. If the problem remains unsolved, go to the Philips Web page (www. philips.com/support). When you contact Philips, make sure that the device is nearby and the model number and serial number are available.
No power
•• Make sure that the AC power plug of the unit is connected properly.
•• Make sure that there is power at the AC outlet.
No sound or poor sound
•• Adjust the volume of your docking speaker or your iPod/iPhone.
No response from the unit
•• Disconnect and reconnect the AC power plug.
EN 7