Motorola Audience, Scope, Conventions, Introduction E1000, October 4 6809490A73-O

Page 6

Introduction

E1000

About This Service Manual

Using this service manual and the suggestions contained in it assures proper installation, operation, and maintenance of E1000 telephones. Refer questions about this manual to the nearest Customer Service Manager.

Audience

This document aids service personnel in testing and repairing E1000 telephones. Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment.

Use of this document assures proper installation, operation, and maintenance of Motorola products and equipment. It contains all service information required for the equipment described and is current as of the printing date.

Scope

This document provides basic information, procedures, and processes for repairing the phones at Level 1 and 2 service centers including:

•Unit swap out

•Repairing of mechanical faults

•Basic modular troubleshooting

•Testing and verification of unit functionality

•Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers.

Conventions

Special characters and typefaces, listed and described below, are used in this publication to emphasize certain types of information.

➧Note: Emphasizes additional information pertinent to the subject matter.

GCaution: Emphasizes information about actions which may result in equipment damage.

EWarning: Emphasizes information about actions which may result in personal injury.

Information from a screen is shown in text as similar as possible to what appears in the display. For example, ALERTS.

Information that you need to type is printed in boldface type

6

October 4, 2004

6809490A73-O

Image 6

Contents E1000 2nd DraftPage Troubleshooting ContentsSpecifications Product Overview Part Number ChartsContents E1000 October 4 6809490A73 Product Names IntroductionProduct Identification Product ChangesConventions AudienceScope Introduction E1000Out-of-Box Failure Policy Warranty Service PolicyParts Replacement Product SupportSpecifications Specifications E1000Specifications GSM System Umts SystemE1000 Video Camera and Location Solutions Product OverviewProduct Overview E1000 Product Overview General Operation Controls, Indicators, and Input/Output I/O ConnectorsMenu Key Volume Video Call General Operation E1000Color Display Typical DisplayHigh E D C B Empty User Interface Menu Structure Battery FunctionBattery Charge Indicator Menu NavigationBattery Removal OperationTools and Test Equipment Tools and Test EquipmentGeneral Test Equipment and Tools Disassembly E1000 DisassemblyRemoving and Replacing the Battery Door October 4 6809490A73To replace the battery Removing and Replacing the BatteryTo remove the battery DisassemblyRemoving and Replacing the SIM Card To remove the SIM cardTo replace the SIM card Removing and Replacing the Front Housing To remove the front housingTo replace the front housing Removing and Replacing the Rear Housing To remove the rear housingTo replace the rear housing Removing and Replacing the Battery Shield To remove the battery shieldTo replace the battery shield Removing and Replacing the Key Board To remove the key boardTo replace the key board Removing and Replacing the Keypad To remove the keypadTo replace the keypad Removing and Replacing the Speaker Assembly To remove the speaker assemblyTo replace the speaker assembly Removing and Replacing the Joystick Assembly To remove the joystick assemblyTo replace the joystick assembly Removing the Joystick AssemblyRemoving and Replacing the Display Assembly To remove the Display AssemblyTo replace the Display Assembly Removing and Replacing the Camera To remove the cameraTo replace the camera Umts Subscriber Identity Module Usim Identification Label IdentificationMechanical Serial Number MSN Tion Label International Mobile Station Equipment Identity ImeiUmts Subscriber Identity Module Usim Identifica Imei Number BreakdownTroubleshooting E1000 TroubleshootingTroubleshooting Chart PF 0B91 Telephone Level 1 and 2 Troubleshooting ChartProgramming Software Upgrade and Flexing Part Number Charts E1000 Part Number ChartsExploded View Parts List Parts ListExploded View Diagram Symbols 689490A73 October 4 Index-1Index E1000 Index-2 October 4 689490A73Index-3 May 11 689490A73 Page @6809490A73@