Motorola W231, W216, W388 Introduction, Product Identification, Product Names, Product Changes

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Level 1-2 Service Manual

Introduction

Motorola® Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product care centers as well as authorized independent service firms.

Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.

Product Identification

The model number on a label (usually on the housing) identifies Motorola products. Use the entire model number when inquiring about the product. Numbers are also assigned to chassis and kits.

Use these numbers when requesting information or ordering replacement parts.

Product Names

Product names are listed on the front cover. Product names are subject to change without notice. Some product names, as well as some frequency bands, are available only in certain markets.

Product Changes

When electrical, mechanical or production changes are incorporated into Motorola products, a revision letter is assigned to the chassis or kit affected, for example: -A, -B, or -C, and so on. The chassis or kit number, complete with revision number is imprinted during production. The revision letter is an integral part of the chassis or kit number and is also listed on schematic diagrams, and printed circuit board layouts.

Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

This device may not cause any harmful interference, and

this device must accept interference received, including interference that may cause

undesired operation

This class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003).

Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le materiel brouilleur du Canada.

May 30, 2008

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Contents W230/W388/W216/W231 Table of Contents Part Number Charts W388 Part Number Charts W216Part Number Charts W231 IndexIntroduction Product IdentificationProduct Names Product ChangesAudience Computer Program CopyrightsScope Warranty Service Policy ConventionsOut of Box Failure Policy Product SupportAccessories and Aftermarket Division AAD Parts ReplacementOutside U.S.A General Functions Specification SpecificationsTransmitter Functions Specification Receiver Functions Specification Speech Coding Functions SpecificationFeatures Product OverviewHarvey Comparison Chart Caller Line IdentificationSIM Toolkit Class Harvey BandGeneral Functions Controls, Indicators, and Input/Output I/O ConnectorsMenu Navigation Liquid Crystal Display LCD NetworkUser Interface Menu Structure Settings menuMain menu Battery Function Tools and Test EquipmentOperation General Test Equipment and ToolsDisassembly Screwdriver T5, a pair of tweezers, wedge toolRemoving and Replacing the Battery Removing the battery coverRemoving and Replacing the T-flash Card Removing and Replacing the SIM CardRemoving the audio jack cover Removing the EMU jack coverRemoving and Replacing the Front Housing Removing the front housing May 30Removing the rubber keypad Disengaging the side hooks Removing the key frame Removing and Replacing the Antenna Module, MicrophoneRemoving the microphone Removing the board to board connector Removing and Replacing the LCD ScreenRemoving and Replacing the LCD Shielding Case Pry the LCD shielding case awayRemoving and Replacing the Camera Module Remove the gasket of CameraRemove the camera module Identification Subscriber Identity Module SIM and Identification LabelInternational Mobile Station Equipment Identity Imei Serial Number Check Digit Imei Number BreakdownType Allocation Code, formerly known as Type Approval Code Troubleshooting Manual Test ModeManual Test Mode Commands Manual Test CommandsLevel 1 and 2 Troubleshooting Chart Troubleshooting ChartSymptom Probable Cause Verification and Remedy Programming Software Upgrade and Flexing W230/W388/W216/W231 Level 1 and 2 Troubleshooting ChartPart Number Charts W230 Exploded View DiagramW230 Exploded View Parts List Exploded View Parts ListPart Number Item Number Description Specification Part Number Charts W388 W388 Exploded View Diagram May 30W388 Exploded View Parts List Part Number Charts W216 W216 Exploded View Diagram May 30W216 Exploded View Parts List Part Number Charts W231 W231 Exploded View Diagram May 30W231 Exploded View Parts List Accessories List of AccessoriesDescription Part Number Mini-USB plug Accessories Audio AccessoriesMay 30 Index-1 IndexIndex Index W230/W388/W216/W231 Index-2 May 30May 30 Index-3 Index W230/W388/W216/W231 Index-4 May 30