W230/W388/W216/W231
Troubleshooting
Manual Test Mode
Motorola W230/W388/W216/W231 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands.
To enter the manual test command mode, a GSM/DCS/PCS test SIM must be used.
1.Press and hold 
to turn the phone OFF.
2.Remove the battery as described in the procedures.
3.Remove the customer’s SIM card from the phone as described in the procedures.
4.Insert the test SIM into the SIM slot.
5.Replace the battery as described in the procedures.
6.Press and hold 
to turn the phone ON.
Manual Test Mode Commands
Table 3: Manual Test Commands
Key Sequence | Test Function/Name | Remarks |
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#02# | Handset information |
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#03# | RF information |
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#04# | ADC information |
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#09# | Simple Test mode |
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**0102# | FFS format |
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**0105# | Disable EFEM mode |
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*#06# | IMEI number |
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31 | May 30, 2008 |