Sony Ericsson M600 manual Phone applications, Business telephony, Feature buttons

White Paper M600

Phone applications

The following call features have been added to M600:

•In call menu: M600 has a dynamic in call menu that changes to help the user perform actions quickly and simply.

•Accept Calls: users can specify which calls to accept and which calls to rejected.

•Rich call functionality: M600 allows SMS, MMS, and contact cards to be easily sent during a call.

•Call notes: M600 can launch Notes whilst a call is ongoing. The note is automatically named with the other party’s number, name (if known), time of call and date. The user can start writing in the note immediately.

•Follow up call: M600 can automatically create follow up call tasks. The task contains the phone number, contact name, time of call, and date of call.

•Speakerphone.

Business telephony

Corporations have traditionally used fixed-line and DECT phones in the office, but now there is a strong trend towards the use of mobile phones to access business telephony features. Of prime importance, however, is that users can still access the features and functionality of their corporate communication system, no matter which phone they are using. M600 can interact with the following corporate systems:

•A Corporate switch PABX, (Private Automatic Branch Exchange), equipped with a mobile extension port, (like the Ericsson MD110 and BusinessPhone).

•The mobile centrex service, if provided by the operator.

•Telephony server located at the operator’s or customer’s premises.

Feature buttons

The user activates corporate features by selecting commands from a list, which can be dynamically sent by the server via an IP link, or pre-configured by the company’s IT manage, the operator or a service provider. Each command displays a text description of the function.

When a command is selected, pre-configured DTMF tones are user to communicate the desired function to the server. The phone can even be used

to send data that the user is prompted to provide, such as the date they will be back from a business trip. Feature commands and text descriptions have to be programmed using XML and then imported into the phone.

In-call features are reached from the active call view.

Offline commands and corporate telephony set- tings can be accessed by pressing the ‘corporate telephony’ icon once a calling card has been set up. Activating a commands will result in an IP packet being sent to the server.

Routing of corporate calls

If a company uses a PABX, calls must be routed via the PABX to gain access to corporate features and resources. M600 can route outgoing calls to the corporate switch, instead of to the dialled B-party. To complete a call, the B-number is then sent to the mobile extension port of the PABX and the call set-up is completed. This process is completely transparent to the user.

A user may dial either an internal number, such as, 1234, or a public number, like +468 123 4567. M600 can be set to bypass the switch for certain types of calls.

26 February 2006