Using the Basic Features of Your Phone | Polycom IP 450 guide

2

Using the Basic Features of Your Phone

Your Polycom® SoundPoint® IP 450 phone is designed to be used like a regular phone on a public switched telephone network (PSTN). You call place a call, transfer a call to someone else, or conduct a conference call.

At any time, at most one active call may be in progress on your phone. The active call is the one that has audio associated with it. There may be multiple other calls on hold in an ‘Incoming call’ or ‘Ringing’ state.

This chapter shows you how to use the basic features on your SoundPoint IP

450 phone. The topics include:

•Placing Calls

•Answering Calls

•Ending Calls

•Using a Headset

•Redialing Numbers

•Placing Calls on Hold

•Transferring Calls

•Hosting Conference Calls

•Forwarding Calls

•Enabling Do Not Disturb

•Managing Incoming Calls

•Using Call Lists

•Using Your Contact Directory

•Using Your Corporate Directory

•Managing Speed Dials

•Using Voice Mail

•Using Multiple and Shared Lines

9

Image 19

Polycom IP 450 manual Using the Basic Features of Your Phone

Contents

Polycom SoundPoint IP 450 Phone User Guide Trademark Information Who Should Read This Guide? About This GuideHow This Guide is Organized Conventions Used in This Guide What’s New in This Guide?Bold Preferences Recommended References Getting Help and Support Customer Feedback Contents Viii Troubleshooting Your Phone Using the Advanced Features of Your PhoneCustomizing Your Phone Productivity Suite Testing Phone Hardware Getting Started with Your Phone Description Introducing Phone Components Getting Started with Your Phone What Displays on the Screen? Icon Description Phone Icons If you want to Then do this Navigating Menus and Entering Data Registering Your Phone Troubleshooting Phone Issues Using the Polycom Web Configuration Utility Using the Basic Features of Your Phone Locking and Unlocking the Phone Logging Into Phones Placing Calls To place a call using the handset Answering Calls Answering When Not in Another Call Answering When in Another Call Ending Calls Enabling Headset Memory Mode Using a HeadsetSelect Settings Basic Preferences Headset Headset Memory Redialing Numbers Using Electronic Hookswitch Multiple Calls on Hold Placing Calls on Hold Hosting Conference Calls Setting Up Conference Calls Polycom SoundPoint IP 450 User Guide Managing Conference Calls Polycom SoundPoint IP 450 User Guide Adding Parties to Conference Calls Ending Conference Calls Transferring CallsJoining Conferences Splitting Conference Calls See Placing Calls on Performing a Consultative Transfer Forwarding Calls Using Static Forwarding Using Dynamic Forwarding Multiple Lines and Do Not Disturb Press , then select Features Do Not DisturbEnabling Do Not Disturb Managing Incoming Calls Distinguishing Calls Select Features Contact DirectoryRejecting Calls Diverting Calls Press , and then select Features Call Lists Missed Calls Using Call Lists Adding Contacts Using Your Contact Directory Polycom SoundPoint IP 450 User Guide Editing Contacts Placing Calls to Contacts Deleting Contacts Searching the Corporate Directory Using Your Corporate DirectorySelect Features Corporate Directory Searching for Contacts Polycom SoundPoint IP 450 User Guide Placing Calls From the Corporate Directory Adding Contacts From the Corporate Directory Managing Speed Dials To assign a new speed dial key Using Multiple and Shared Lines Using Voice MailSupporting Multiple Lines Supporting Multiple Call Appearances Supporting Multiple Line Keys Per Line Polycom SoundPoint IP 450 User Guide Supporting Shared Lines Locking and Unlocking the Phone Locking and Unlocking Your Phone About Your User Password Press the Lock soft key. Your phone is locked Press , then select Settings Basic Lock Phone Calling and Answering from a Locked Phone Logging In and Out of a Phone Logging Into Phones To log out of a phone Placing Calls from Phones that are in the Logged Out State Changing Your User Password Polycom SoundPoint IP 450 User Guide Using Text Messaging Using the Advanced Features of Your Phone Select Features Messages Instant Messages Updating Your Presence Settings Using Buddy ListsSelect Features Presence My Status Managing Buddies Integrating With Microsoft Live Communications Server Select Features Presence Buddy Status Privacy List Select Features Presence Buddy StatusIntegrating With Microsoft Lync Server Adding Buddies Push-to-Talk Mode Broadcasting Messages Using Push-to-Talk and Group Paging Press the Talk soft key to select a channel to broadcast on Sending PTT Broadcasts Polycom SoundPoint IP 450 User Guide Receiving PTT Broadcasts Receiving PTT Broadcasts When You’re Not in an Active CallReceiving PTT Broadcasts During Active Calls Ending PTT Broadcasts Updating Channel Subscriptions Sending Pages Group Paging Mode Receiving Pages Receiving Pages During Active Calls Receiving Pages When You’re Not in an Active Call Changing Where Pages are Played Accessing Features with Your Login Credentials Restarting Your Phone Updating Your Phone’s Configuration Select Settings Basic Restart Phone Changing the Time and Date Display Customizing Your Phone Changing the Backlight Brightness Changing the Backlight To modify the backlight intensity Select Backlight Idle Intensity Changing the Backlight TimeoutSelect Maximum Intensity Select Settings Basic Ring Type Select Settings Basic Backlight TimeoutChanging the Ring Type Changing the Language Select Settings Basic Preferences Audible RingerSelect Settings Basic Preferences Language Changing the Audible Ringer Changing the Background Picture Select Settings Basic Preferences BackgroundsSelect Background Prioritize Background Changing the Soft Key Label Color Select Settings Basic Preferences Label Color Muting the Microphone Adjusting the Volume Polycom SoundPoint IP 450 User Guide Troubleshooting Your Phone Symptom Problem Corrective Action Power and Startup Then select Status Network Controls Lines Line Information. From Access to Screens and Systems Calling Symptom Problem Corrective Action Brightness on Displays Audio Testing Phone HardwareProductivity Suite To test your phone hardware Polycom SoundPoint IP 450 User Guide Polycom UC Software Menu System Page Polycom UC Software Menu System Page Governing Law Service Agreements Warranty Exclusive Polycom Limited Warranty and Limitation LiabilityExclusions Modifications Safety and Compliance Part 15 FCC RulesInstallation Instructions Class B Digital Device or Peripheral Russian Compliance SoundPoint IP Safety and Compliance CE and Vcci Mark Australia Echo cancellationUse of IP Networks through the Pstn Use of Voice Compression through the Pstn User Guide for the SoundPoint IP 450 Desktop Phone End User License Agreement for Polycom Software Support Services Limitation of Liability Israel Office Corporate HeadquartersNetherlands Office