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Polycom SoundPoint IP 450 User Guide
Models:
IP 450
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Troubleshooting
Install
Password
Warranty
Access to Screens and Systems
Setting Up Conference Calls
Changing the Backlight Timeout
Adjusting the Volume
How to
Testing Phone Hardware
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Polycom SoundPoint IP 450 User Guide
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Contents
Polycom SoundPoint IP 450 Phone User Guide
Trademark Information
How This Guide is Organized
About This Guide
Who Should Read This Guide?
Bold
What’s New in This Guide?
Conventions Used in This Guide
Recommended References Getting Help and Support
Preferences
Customer Feedback
Contents
Viii
Customizing Your Phone
Using the Advanced Features of Your Phone
Troubleshooting Your Phone
Productivity Suite Testing Phone Hardware
Getting Started with Your Phone
Introducing Phone Components
Description
Getting Started with Your Phone
What Displays on the Screen?
Phone Icons
Icon Description
Navigating Menus and Entering Data
If you want to Then do this
Troubleshooting Phone Issues
Registering Your Phone
Using the Polycom Web Configuration Utility
Using the Basic Features of Your Phone
Placing Calls
Locking and Unlocking the Phone Logging Into Phones
To place a call using the handset
Answering Calls
Answering When Not in Another Call
Answering When in Another Call
Ending Calls
Select Settings Basic Preferences Headset Headset Memory
Using a Headset
Enabling Headset Memory Mode
Using Electronic Hookswitch
Redialing Numbers
Placing Calls on Hold
Multiple Calls on Hold
Setting Up Conference Calls
Hosting Conference Calls
Polycom SoundPoint IP 450 User Guide
Managing Conference Calls
Polycom SoundPoint IP 450 User Guide
Adding Parties to Conference Calls
Transferring Calls
Joining Conferences
Splitting Conference Calls
Ending Conference Calls
Performing a Consultative Transfer
See Placing Calls on
Forwarding Calls
Using Static Forwarding
Using Dynamic Forwarding
Press , then select Features Do Not Disturb
Enabling Do Not Disturb
Managing Incoming Calls
Multiple Lines and Do Not Disturb
Rejecting Calls
Select Features Contact Directory
Distinguishing Calls
Diverting Calls
Using Call Lists
Press , and then select Features Call Lists Missed Calls
Using Your Contact Directory
Adding Contacts
Polycom SoundPoint IP 450 User Guide
Editing Contacts
Deleting Contacts
Placing Calls to Contacts
Using Your Corporate Directory
Select Features Corporate Directory
Searching for Contacts
Searching the Corporate Directory
Polycom SoundPoint IP 450 User Guide
Adding Contacts From the Corporate Directory
Placing Calls From the Corporate Directory
Managing Speed Dials
To assign a new speed dial key
Supporting Multiple Lines
Using Voice Mail
Using Multiple and Shared Lines
Supporting Multiple Line Keys Per Line
Supporting Multiple Call Appearances
Polycom SoundPoint IP 450 User Guide
Locking and Unlocking the Phone
Supporting Shared Lines
About Your User Password
Locking and Unlocking Your Phone
Press , then select Settings Basic Lock Phone
Press the Lock soft key. Your phone is locked
Calling and Answering from a Locked Phone
Logging Into Phones
Logging In and Out of a Phone
To log out of a phone
Changing Your User Password
Placing Calls from Phones that are in the Logged Out State
Polycom SoundPoint IP 450 User Guide
Using the Advanced Features of Your Phone
Using Text Messaging
Select Features Messages Instant Messages
Select Features Presence My Status
Using Buddy Lists
Updating Your Presence Settings
Managing Buddies
Integrating With Microsoft Live Communications Server
Integrating With Microsoft Lync Server
Select Features Presence Buddy Status
Select Features Presence Buddy Status Privacy List
Adding Buddies
Broadcasting Messages Using Push-to-Talk and Group Paging
Push-to-Talk Mode
Sending PTT Broadcasts
Press the Talk soft key to select a channel to broadcast on
Polycom SoundPoint IP 450 User Guide
Receiving PTT Broadcasts During Active Calls
Receiving PTT Broadcasts When You’re Not in an Active Call
Receiving PTT Broadcasts
Ending PTT Broadcasts
Updating Channel Subscriptions
Group Paging Mode
Sending Pages
Receiving Pages
Receiving Pages When You’re Not in an Active Call
Receiving Pages During Active Calls
Changing Where Pages are Played
Accessing Features with Your Login Credentials
Updating Your Phone’s Configuration
Restarting Your Phone
Select Settings Basic Restart Phone
Customizing Your Phone
Changing the Time and Date Display
Changing the Backlight
Changing the Backlight Brightness
To modify the backlight intensity
Select Maximum Intensity
Changing the Backlight Timeout
Select Backlight Idle Intensity
Changing the Ring Type
Select Settings Basic Backlight Timeout
Select Settings Basic Ring Type
Select Settings Basic Preferences Audible Ringer
Select Settings Basic Preferences Language
Changing the Audible Ringer
Changing the Language
Select Background Prioritize Background
Select Settings Basic Preferences Backgrounds
Changing the Background Picture
Select Settings Basic Preferences Label Color
Changing the Soft Key Label Color
Adjusting the Volume
Muting the Microphone
Polycom SoundPoint IP 450 User Guide
Troubleshooting Your Phone
Power and Startup
Symptom Problem Corrective Action
Controls
Then select Status Network
Access to Screens and Systems
Lines Line Information. From
Calling
Symptom Problem Corrective Action
Displays
Brightness on
Productivity Suite
Testing Phone Hardware
Audio
To test your phone hardware
Polycom SoundPoint IP 450 User Guide
Polycom UC Software Menu System
Page
Polycom UC Software Menu System
Page
Service Agreements
Governing Law
Exclusions
Polycom Limited Warranty and Limitation Liability
Warranty Exclusive
Safety and Compliance Part 15 FCC Rules
Installation Instructions
Class B Digital Device or Peripheral
Modifications
Safety and Compliance CE and Vcci Mark
Russian Compliance SoundPoint IP
Echo cancellation
Use of IP Networks through the Pstn
Use of Voice Compression through the Pstn
Australia
User Guide for the SoundPoint IP 450 Desktop Phone
End User License Agreement for Polycom Software
Support Services
Limitation of Liability
Netherlands Office
Corporate Headquarters
Israel Office
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