Answering When in Another Call | Polycom IP 450 guide

Polycom SoundPoint IP 450 User Guide

To answer a call using the headset:

>>Press .

If Headset Memory Mode is activated, press or the Answer soft key.

Answering When in Another Call

If you have an active call, and an incoming call arrives on the same line, do one of the following:

•If your phone is configured for a single Line Key per line:

—You may hear a call waiting tone, and you will see the second call appearance. Caller information for the incoming call displays on the screen.

•If your phone is configured for multiple Line Keys per line:

—You may hear a call waiting tone, the second Line Key indicator fast flashes green, and an incoming call icon displays. Caller information for the second Line Key displays on the bottom line of the screen.

•If your phone is configured for shared lines:

—You may hear a call waiting tone, the second Line Key indicator will fast flash green, and an incoming call icon displays on the second Line Key.

If your phone is configured for shared lines, the Reject soft-key is replaced by a Silence soft key and there is no Forward soft-key. To stop the incoming call from ringing, press the Silence soft key.

To answer an incoming call on a line configured for a single Line Key:

>>Do one of the following:

—Press or the Hold soft key to place the original call on hold. The incoming call is highlighted. Press the Answer soft key to answer it.

—Scroll down to access the new call. Press the Answer soft key.

The original call is placed on hold.

You can forward incoming calls by pressing the Forward soft key. For more information, see Using Dynamic Forwarding on page 28.

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Polycom IP 450 manual Answering When in Another Call

Contents

Polycom SoundPoint IP 450 Phone User Guide Trademark Information About This Guide Who Should Read This Guide?How This Guide is Organized What’s New in This Guide? Conventions Used in This GuideBold Recommended References Getting Help and Support Preferences Customer Feedback Contents Viii Using the Advanced Features of Your Phone Troubleshooting Your PhoneCustomizing Your Phone Productivity Suite Testing Phone Hardware Getting Started with Your Phone Introducing Phone Components Description Getting Started with Your Phone What Displays on the Screen? Phone Icons Icon Description Navigating Menus and Entering Data If you want to Then do this Troubleshooting Phone Issues Registering Your Phone Using the Polycom Web Configuration Utility Using the Basic Features of Your Phone Placing Calls Locking and Unlocking the Phone Logging Into Phones To place a call using the handset Answering Calls Answering When Not in Another Call Answering When in Another Call Ending Calls Using a Headset Enabling Headset Memory ModeSelect Settings Basic Preferences Headset Headset Memory Using Electronic Hookswitch Redialing Numbers Placing Calls on Hold Multiple Calls on Hold Setting Up Conference Calls Hosting Conference Calls Polycom SoundPoint IP 450 User Guide Managing Conference Calls Polycom SoundPoint IP 450 User Guide Adding Parties to Conference Calls Transferring Calls Joining ConferencesSplitting Conference Calls Ending Conference Calls Performing a Consultative Transfer See Placing Calls on Forwarding Calls Using Static Forwarding Using Dynamic Forwarding Press , then select Features Do Not Disturb Enabling Do Not DisturbManaging Incoming Calls Multiple Lines and Do Not Disturb Select Features Contact Directory Distinguishing CallsRejecting Calls Diverting Calls Using Call Lists Press , and then select Features Call Lists Missed Calls Using Your Contact Directory Adding Contacts Polycom SoundPoint IP 450 User Guide Editing Contacts Deleting Contacts Placing Calls to Contacts Using Your Corporate Directory Select Features Corporate DirectorySearching for Contacts Searching the Corporate Directory Polycom SoundPoint IP 450 User Guide Adding Contacts From the Corporate Directory Placing Calls From the Corporate Directory Managing Speed Dials To assign a new speed dial key Using Voice Mail Using Multiple and Shared LinesSupporting Multiple Lines Supporting Multiple Line Keys Per Line Supporting Multiple Call Appearances Polycom SoundPoint IP 450 User Guide Locking and Unlocking the Phone Supporting Shared Lines About Your User Password Locking and Unlocking Your Phone Press , then select Settings Basic Lock Phone Press the Lock soft key. Your phone is locked Calling and Answering from a Locked Phone Logging Into Phones Logging In and Out of a Phone To log out of a phone Changing Your User Password Placing Calls from Phones that are in the Logged Out State Polycom SoundPoint IP 450 User Guide Using the Advanced Features of Your Phone Using Text Messaging Select Features Messages Instant Messages Using Buddy Lists Updating Your Presence SettingsSelect Features Presence My Status Managing Buddies Integrating With Microsoft Live Communications Server Select Features Presence Buddy Status Select Features Presence Buddy Status Privacy ListIntegrating With Microsoft Lync Server Adding Buddies Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk Mode Sending PTT Broadcasts Press the Talk soft key to select a channel to broadcast on Polycom SoundPoint IP 450 User Guide Receiving PTT Broadcasts When You’re Not in an Active Call Receiving PTT BroadcastsReceiving PTT Broadcasts During Active Calls Ending PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Sending Pages Receiving Pages Receiving Pages When You’re Not in an Active Call Receiving Pages During Active Calls Changing Where Pages are Played Accessing Features with Your Login Credentials Updating Your Phone’s Configuration Restarting Your Phone Select Settings Basic Restart Phone Customizing Your Phone Changing the Time and Date Display Changing the Backlight Changing the Backlight Brightness To modify the backlight intensity Changing the Backlight Timeout Select Backlight Idle IntensitySelect Maximum Intensity Select Settings Basic Backlight Timeout Select Settings Basic Ring TypeChanging the Ring Type Select Settings Basic Preferences Audible Ringer Select Settings Basic Preferences LanguageChanging the Audible Ringer Changing the Language Select Settings Basic Preferences Backgrounds Changing the Background PictureSelect Background Prioritize Background Select Settings Basic Preferences Label Color Changing the Soft Key Label Color Adjusting the Volume Muting the Microphone Polycom SoundPoint IP 450 User Guide Troubleshooting Your Phone Power and Startup Symptom Problem Corrective Action Controls Then select Status Network Access to Screens and Systems Lines Line Information. From Calling Symptom Problem Corrective Action Displays Brightness on Testing Phone Hardware AudioProductivity Suite To test your phone hardware Polycom SoundPoint IP 450 User Guide Polycom UC Software Menu System Page Polycom UC Software Menu System Page Service Agreements Governing Law Polycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral Modifications Safety and Compliance CE and Vcci Mark Russian Compliance SoundPoint IP Echo cancellation Use of IP Networks through the PstnUse of Voice Compression through the Pstn Australia User Guide for the SoundPoint IP 450 Desktop Phone End User License Agreement for Polycom Software Support Services Limitation of Liability Corporate Headquarters Israel OfficeNetherlands Office