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Troubleshooting
Install
Password
Warranty
Access to Screens and Systems
Setting Up Conference Calls
Changing the Backlight Timeout
Adjusting the Volume
How to
Testing Phone Hardware
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Contents
Polycom SoundPoint IP 450 Phone User Guide
Trademark Information
About This Guide
Who Should Read This Guide?
How This Guide is Organized
What’s New in This Guide?
Conventions Used in This Guide
Bold
Preferences
Recommended References Getting Help and Support
Customer Feedback
Contents
Viii
Using the Advanced Features of Your Phone
Troubleshooting Your Phone
Customizing Your Phone
Productivity Suite Testing Phone Hardware
Getting Started with Your Phone
Description
Introducing Phone Components
Getting Started with Your Phone
What Displays on the Screen?
Icon Description
Phone Icons
If you want to Then do this
Navigating Menus and Entering Data
Registering Your Phone
Troubleshooting Phone Issues
Using the Polycom Web Configuration Utility
Using the Basic Features of Your Phone
Locking and Unlocking the Phone Logging Into Phones
Placing Calls
To place a call using the handset
Answering Calls
Answering When Not in Another Call
Answering When in Another Call
Ending Calls
Using a Headset
Enabling Headset Memory Mode
Select Settings Basic Preferences Headset Headset Memory
Redialing Numbers
Using Electronic Hookswitch
Multiple Calls on Hold
Placing Calls on Hold
Hosting Conference Calls
Setting Up Conference Calls
Polycom SoundPoint IP 450 User Guide
Managing Conference Calls
Polycom SoundPoint IP 450 User Guide
Adding Parties to Conference Calls
Joining Conferences
Transferring Calls
Splitting Conference Calls
Ending Conference Calls
See Placing Calls on
Performing a Consultative Transfer
Forwarding Calls
Using Static Forwarding
Using Dynamic Forwarding
Enabling Do Not Disturb
Press , then select Features Do Not Disturb
Managing Incoming Calls
Multiple Lines and Do Not Disturb
Select Features Contact Directory
Distinguishing Calls
Rejecting Calls
Diverting Calls
Press , and then select Features Call Lists Missed Calls
Using Call Lists
Adding Contacts
Using Your Contact Directory
Polycom SoundPoint IP 450 User Guide
Editing Contacts
Placing Calls to Contacts
Deleting Contacts
Select Features Corporate Directory
Using Your Corporate Directory
Searching for Contacts
Searching the Corporate Directory
Polycom SoundPoint IP 450 User Guide
Placing Calls From the Corporate Directory
Adding Contacts From the Corporate Directory
Managing Speed Dials
To assign a new speed dial key
Using Voice Mail
Using Multiple and Shared Lines
Supporting Multiple Lines
Supporting Multiple Call Appearances
Supporting Multiple Line Keys Per Line
Polycom SoundPoint IP 450 User Guide
Supporting Shared Lines
Locking and Unlocking the Phone
Locking and Unlocking Your Phone
About Your User Password
Press the Lock soft key. Your phone is locked
Press , then select Settings Basic Lock Phone
Calling and Answering from a Locked Phone
Logging In and Out of a Phone
Logging Into Phones
To log out of a phone
Placing Calls from Phones that are in the Logged Out State
Changing Your User Password
Polycom SoundPoint IP 450 User Guide
Using Text Messaging
Using the Advanced Features of Your Phone
Select Features Messages Instant Messages
Using Buddy Lists
Updating Your Presence Settings
Select Features Presence My Status
Managing Buddies
Integrating With Microsoft Live Communications Server
Select Features Presence Buddy Status
Select Features Presence Buddy Status Privacy List
Integrating With Microsoft Lync Server
Adding Buddies
Push-to-Talk Mode
Broadcasting Messages Using Push-to-Talk and Group Paging
Press the Talk soft key to select a channel to broadcast on
Sending PTT Broadcasts
Polycom SoundPoint IP 450 User Guide
Receiving PTT Broadcasts When You’re Not in an Active Call
Receiving PTT Broadcasts
Receiving PTT Broadcasts During Active Calls
Ending PTT Broadcasts
Updating Channel Subscriptions
Sending Pages
Group Paging Mode
Receiving Pages
Receiving Pages During Active Calls
Receiving Pages When You’re Not in an Active Call
Changing Where Pages are Played
Accessing Features with Your Login Credentials
Restarting Your Phone
Updating Your Phone’s Configuration
Select Settings Basic Restart Phone
Changing the Time and Date Display
Customizing Your Phone
Changing the Backlight Brightness
Changing the Backlight
To modify the backlight intensity
Changing the Backlight Timeout
Select Backlight Idle Intensity
Select Maximum Intensity
Select Settings Basic Backlight Timeout
Select Settings Basic Ring Type
Changing the Ring Type
Select Settings Basic Preferences Language
Select Settings Basic Preferences Audible Ringer
Changing the Audible Ringer
Changing the Language
Select Settings Basic Preferences Backgrounds
Changing the Background Picture
Select Background Prioritize Background
Changing the Soft Key Label Color
Select Settings Basic Preferences Label Color
Muting the Microphone
Adjusting the Volume
Polycom SoundPoint IP 450 User Guide
Troubleshooting Your Phone
Symptom Problem Corrective Action
Power and Startup
Then select Status Network
Controls
Lines Line Information. From
Access to Screens and Systems
Calling
Symptom Problem Corrective Action
Brightness on
Displays
Testing Phone Hardware
Audio
Productivity Suite
To test your phone hardware
Polycom SoundPoint IP 450 User Guide
Polycom UC Software Menu System
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Governing Law
Service Agreements
Polycom Limited Warranty and Limitation Liability
Warranty Exclusive
Exclusions
Installation Instructions
Safety and Compliance Part 15 FCC Rules
Class B Digital Device or Peripheral
Modifications
Russian Compliance SoundPoint IP
Safety and Compliance CE and Vcci Mark
Use of IP Networks through the Pstn
Echo cancellation
Use of Voice Compression through the Pstn
Australia
User Guide for the SoundPoint IP 450 Desktop Phone
End User License Agreement for Polycom Software
Support Services
Limitation of Liability
Corporate Headquarters
Israel Office
Netherlands Office
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