Manuals / Polycom / Communications / IP Phone

Polycom IP 450 manual Recommended References Getting Help and Support, Preferences

Models: IP 450

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Introduction

These writing conventions are used in this guide:

<installed-dir>	This convention indicates that you must enter
	information specific to your installation. For example,
	when <installed-dir>appears, enter the path to your
	installation directory.

>	This convention indicates that you must select an item
	from a menu. For example, Settings > Basic >
	Preferences.

Recommended References

You can find all referenced Technical Notifications on the Polycom Support Web site at http://support.polycom.com/PolycomService/support/us/support/voice/ soundpoint_ip/VoIP_Technical_Bulletins_pub.html .

You can find all Polycom phone documentation on the Polycom Support Web site at http://support.polycom.com/PolycomService/support/us/support/voice/ index.html .

Getting Help and Support

The following related documents for SoundPoint IP 450 are available:

•Quick Start Guides, which describe how to assemble phones

•Quick User Guides, which describe the basic phone features

•User Guides, which describe both basic and advanced phone features

•Technical Notifications, which describe workarounds to existing issues and provide expanded descriptions and examples

For support or service, please contact your Polycom reseller or go to Polycom Technical Support at http://support.polycom.com/.

Polycom recommends that you record the phone model numbers, software, and partner platform for future reference.

Phone models: ____________________________________________________

UC Software version: ______________________________________________

Partner Platform: _________________________________________________

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Polycom IP 450 manual Recommended References Getting Help and Support, Preferences

Contents

Polycom SoundPoint IP 450 Phone User Guide Trademark Information How This Guide is Organized About This GuideWho Should Read This Guide? Bold What’s New in This Guide?Conventions Used in This Guide Preferences Recommended References Getting Help and SupportCustomer Feedback Contents Viii Customizing Your Phone Using the Advanced Features of Your PhoneTroubleshooting Your Phone Productivity Suite Testing Phone Hardware Getting Started with Your Phone Description Introducing Phone ComponentsGetting Started with Your Phone What Displays on the Screen? Icon Description Phone IconsIf you want to Then do this Navigating Menus and Entering DataRegistering Your Phone Troubleshooting Phone IssuesUsing the Polycom Web Configuration Utility Using the Basic Features of Your Phone Locking and Unlocking the Phone Logging Into Phones Placing CallsTo place a call using the handset Answering Calls Answering When Not in Another Call Answering When in Another Call Ending Calls Select Settings Basic Preferences Headset Headset Memory Using a HeadsetEnabling Headset Memory Mode Redialing Numbers Using Electronic HookswitchMultiple Calls on Hold Placing Calls on HoldHosting Conference Calls Setting Up Conference CallsPolycom SoundPoint IP 450 User Guide Managing Conference Calls Polycom SoundPoint IP 450 User Guide Adding Parties to Conference Calls Joining Conferences Transferring CallsSplitting Conference Calls Ending Conference CallsSee Placing Calls on Performing a Consultative TransferForwarding Calls Using Static Forwarding Using Dynamic Forwarding Enabling Do Not Disturb Press , then select Features Do Not DisturbManaging Incoming Calls Multiple Lines and Do Not DisturbRejecting Calls Select Features Contact DirectoryDistinguishing Calls Diverting Calls Press , and then select Features Call Lists Missed Calls Using Call ListsAdding Contacts Using Your Contact DirectoryPolycom SoundPoint IP 450 User Guide Editing Contacts Placing Calls to Contacts Deleting ContactsSelect Features Corporate Directory Using Your Corporate DirectorySearching for Contacts Searching the Corporate DirectoryPolycom SoundPoint IP 450 User Guide Placing Calls From the Corporate Directory Adding Contacts From the Corporate DirectoryManaging Speed Dials To assign a new speed dial key Supporting Multiple Lines Using Voice MailUsing Multiple and Shared Lines Supporting Multiple Call Appearances Supporting Multiple Line Keys Per LinePolycom SoundPoint IP 450 User Guide Supporting Shared Lines Locking and Unlocking the PhoneLocking and Unlocking Your Phone About Your User PasswordPress the Lock soft key. Your phone is locked Press , then select Settings Basic Lock PhoneCalling and Answering from a Locked Phone Logging In and Out of a Phone Logging Into PhonesTo log out of a phone Placing Calls from Phones that are in the Logged Out State Changing Your User PasswordPolycom SoundPoint IP 450 User Guide Using Text Messaging Using the Advanced Features of Your PhoneSelect Features Messages Instant Messages Select Features Presence My Status Using Buddy ListsUpdating Your Presence Settings Managing Buddies Integrating With Microsoft Live Communications Server Integrating With Microsoft Lync Server Select Features Presence Buddy StatusSelect Features Presence Buddy Status Privacy List Adding Buddies Push-to-Talk Mode Broadcasting Messages Using Push-to-Talk and Group PagingPress the Talk soft key to select a channel to broadcast on Sending PTT BroadcastsPolycom SoundPoint IP 450 User Guide Receiving PTT Broadcasts During Active Calls Receiving PTT Broadcasts When You’re Not in an Active CallReceiving PTT Broadcasts Ending PTT Broadcasts Updating Channel Subscriptions Sending Pages Group Paging ModeReceiving Pages Receiving Pages During Active Calls Receiving Pages When You’re Not in an Active CallChanging Where Pages are Played Accessing Features with Your Login Credentials Restarting Your Phone Updating Your Phone’s ConfigurationSelect Settings Basic Restart Phone Changing the Time and Date Display Customizing Your PhoneChanging the Backlight Brightness Changing the BacklightTo modify the backlight intensity Select Maximum Intensity Changing the Backlight TimeoutSelect Backlight Idle Intensity Changing the Ring Type Select Settings Basic Backlight TimeoutSelect Settings Basic Ring Type Select Settings Basic Preferences Language Select Settings Basic Preferences Audible RingerChanging the Audible Ringer Changing the LanguageSelect Background Prioritize Background Select Settings Basic Preferences BackgroundsChanging the Background Picture Changing the Soft Key Label Color Select Settings Basic Preferences Label ColorMuting the Microphone Adjusting the VolumePolycom SoundPoint IP 450 User Guide Troubleshooting Your Phone Symptom Problem Corrective Action Power and StartupThen select Status Network ControlsLines Line Information. From Access to Screens and SystemsCalling Symptom Problem Corrective Action Brightness on DisplaysProductivity Suite Testing Phone HardwareAudio To test your phone hardware Polycom SoundPoint IP 450 User Guide Polycom UC Software Menu System Page Polycom UC Software Menu System Page Governing Law Service AgreementsExclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Installation Instructions Safety and Compliance Part 15 FCC RulesClass B Digital Device or Peripheral ModificationsRussian Compliance SoundPoint IP Safety and Compliance CE and Vcci MarkUse of IP Networks through the Pstn Echo cancellationUse of Voice Compression through the Pstn AustraliaUser Guide for the SoundPoint IP 450 Desktop Phone End User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office