Contents
Polycom SoundPoint IP 650 Phone User Guide
Trademark Information
Following sections are new for this edition
Changes to This Guide
User Guide for the SoundPoint IP 650 Desktop Phone
Contents
Using the SoundPoint IP Backlit Expansion Module
Using the Advanced Features of Your Phone
Customizing Your Phone
Troubleshooting Your Phone
Displays Productivity Suite Testing Phone Hardware
Getting Started with Your Phone
Description
Features of Your Phone
Features of your SoundPoint IP 650 phone are
Feature Keys
Description
Icon Description
If you want to Then do this
Using the Navigation Keys
Before You Use Your Phone
To navigate menus and enter data, use these tips
Information Status
Registering Your Phone
You can perform using your phone’s menu system
Using the Polycom Web Configuration Utility
Remotely with the Polycom Web Configuration Utility
Factory default password for a User is
User Guide for the SoundPoint IP 650 Desktop Phone
Using the Basic Features of Your Phone
Placing Calls
To place a call using the handset
Answering Calls
Duration and destination
Answering When in Another Call
Redialing Numbers
Ending Calls
Placing Calls on Hold
Call the first party
Setting Up Conference Calls
Hosting Conference Calls
Confrnc soft key again
Managing Conference Calls
System administrator
Adding Parties to Conference Calls
All parties in the conference call can now hear each other
Press the New Call soft key
Place a call to a new party
After the new party answers, press the Join soft key
Ending Conference Calls
Joining Conferences
Splitting Conference Calls
Information, refer to Hosting Conference Calls on
Transferring Calls
After you exit the conference
Performing a Blind Transfer
Forwarding Calls
URL or IP address, refer to Placing Calls on
Enabling Do Not Disturb
Press again
Assigning Speed Dial Keys
Select Contact Directory
Mail is saved in a centralized location
Using Voice Mail
Locking and Unlocking the Phone
Locking and Unlocking Your Phone
About Your User Password
Settings Advanced
Settings Basic Lock Phone
Your phone is locked
Your Missed Calls list when you unlock the phone
Calling and Answering from a Locked Phone
Press the Lock soft key
Logging Into Phones
Logging In and Out of a Phone
Passwords are preset at the factory to the numerals
To log out of a phone
Placing Calls from Phones that are in the Logged Out State
Changing Your User Password
User Guide for the SoundPoint IP 650 Desktop Phone
Using Multiple Call Appearances
Using the Advanced Features of Your Phone
User Guide for the SoundPoint IP 650 Desktop Phone
Select Features Messages Instant Messages
Using Text Messaging
Press the Ok soft key
Do one of the following Press . Select Instant Messages
Do one of the following Press
Using Buddy Lists
Updating Your Presence Settings
Select Features Presence My Status
Buddy status list from your contact directory
Managing Buddies
Integrating With Microsoft Live Communications Server
Select Features Presence Buddy Status
Select Features Presence Buddy Status Privacy List
Your buddy status list
2010, contact your system administrator
Integrating With Microsoft Lync Server
Audio and video conferences
Recording a Call
User Guide for the SoundPoint IP 650 Desktop Phone
Using the Advanced Features of Your Phone
During a call, press the More soft key
Recording Calls
This section includes information on
Recording Conferences
Press the Pause soft key Appears when you pause recording
Pausing and Resuming Recording
Playing Back a Recorded Call
Browsing Recorded Calls
Select Features Removable Storage Media Browse Recordings
Playing Back Recorded Calls
Answering a Call While Playing Back Recorded Calls
If you were listening to the file through the headset, press
Broadcasting Messages Using Push-to-Talk and Group Paging
Sending PTT Broadcasts
Push-to-Talk Mode
Press the Talk soft key to select a channel to broadcast on
Receiving PTT Broadcasts
When you finish your broadcast, do one of the following
Closes and the broadcast ends
Period
Receiving PTT Broadcasts During Active Calls
Receiving PTT Broadcasts When You’re Not in an Active Call
Ending PTT Broadcasts
Updating Channel Subscriptions
To send a page, press the Paging soft key
Group Paging Mode
Sending Pages
Receiving Pages
Receiving Pages During Active Calls
Receiving Pages When You’re Not in an Active Call
Handset or press the Headset key, you’ll hear a dial tone
Default paging group
Accessing Features with Your Login Credentials
Restarting Your Phone
Updating Your Phone’s Configuration
To restart the phone
Using the SoundPoint IP Backlit Expansion Module
Connecting the SoundPoint IP Backlit Expansion Module
Features of the SoundPoint IP Backlit Expansion Module are
Features of the SoundPoint IP Backlit Expansion Module
Adjusting the Backlight Intensity
Adjusting the Display Contrast
Answering Calls
To assign a new speed dial key
Using the Busy Lamp Field
User Guide for the SoundPoint IP 650 Desktop Phone
Changing the Appearance of the Time and Date
Configuring Basic Settings
Changing the Display Contrast
Changing the Backlight Intensity
Select Settings Basic Contrast
Select Maximum Intensity
Select Backlight Idle Intensity
Select Settings Basic Backlight Timeout
Changing the Backlight Timeout
Enabling Headset Memory Mode
Select Settings Basic Preferences Headset Analog Headset
Selecting the Correct Headset for Electronic Hookswitch
Selecting the Ring Type
Select Settings Basic Ring Type
SoundPoint IP 650 phone supports many languages
Select Settings Basic Preferences Audible Ringer
Changing the Audible Ringer
Changing the Language
Changing the Graphic Display Background
Select Settings Basic Preferences Language
Select Background Prioritize Background
Select Settings Basic Preferences Background
Scroll to highlight the background you want
Changing the Soft Key Label Color
Select Settings Basic Preferences Label Color
Adding Contacts
Adjusting the Volume
Managing Call Lists
Muting the Microphone
Select Contact Directory
Do one of the following steps Press
Deleting Contacts
Editing Contacts
Searching For a Contact
Placing a Call to a Contact
Press the More soft key Press the Add soft key
Managing Contacts
User Guide for the SoundPoint IP 650 Desktop Phone
Adding Contacts From Call Lists
Search for the contact
Select Corporate Directory
To delete a contact from the local contact directory
Placing Calls to Contacts
Searching for Contacts
User Guide for the SoundPoint IP 650 Desktop Phone
Ring type
Managing Incoming Calls
Distinguishing Calls
Are immediately sent to your voice mail
Rejecting Calls
Diverting Calls
System Customizations
Troubleshooting Your Phone
Controls
Power and Startup
Symptom Problem Corrective Action
Then select Status Network
Access to Screens and Systems
Lines Line Information. From
Calling
Settings Basic Preferences
Headset Echo Cancellation
Audio
Preferences Audible Ringer
Menu Basic Settings
Settings Basic Ring Type
Contrast on
Displays
Status Licenses
Testing Phone Hardware
Productivity Suite
User Guide for the SoundPoint IP 650 Desktop Phone
Governing Law
Service Agreements
Exclusions
Polycom Limited Warranty and Limitation Liability
Warranty Exclusive
Modifications
Safety and Compliance Part 15 FCC Rules
Installation Instructions
Class B Digital Device or Peripheral
Russian Compliance SoundPoint IP
Safety and Compliance CE and Vcci Mark
Use of Voice Compression through the Pstn
Echo cancellation
Use of IP Networks through the Pstn
User Guide SoundPoint IP Regulatory Notices
End-User License Agreement for Polycom Software
Support Services
Limitation of Liability
Netherlands Office
Corporate Headquarters
Israel Office