Alert message
If you experience any problem while using your mobile phone, please refer to the following checklist. If the problem still persists, contact your dealer or nearest carrier.
When the “Insert SIM Card” message appears:
Make sure the SIM card is correctly installed. Check to see if the SIM card is working properly. If it does not work, try to clean the contact points of the card with a dry cloth. If it is out of order, take it to your service provider.
When the “Messages full” message appears:
The received or saved messages are full in your phone memory. You need to delete the message to receive or send messages.
When the “Phone and SIM messages is full. Delete Messages” message appears:
The received or saved messages are full in your phone and SIM card memory. You need to delete the message to receive or send messages.
When the “Password” message appears in Phone locked state:
Enter the phone password. The default password is”1234”. If you cannot remember the password, contact the nearest carrier.
When the “Enter PIN1” message appears:
Input PIN1. If you cannot remember it, contact your service provider. You can still receive calls even if your mobile phone becomes locked after entering the incorrect PIN1 on three consecutive attempts.
Appendix
When the “No Service” or “Network Search” appears:
If you cannot make/receive a call when you are indoors or undergrounds where the signal strength is poor, move toward a window or go out to an open area. If you still cannot make a connection, contact your service provider.
Troubleshooting checklist
When audio quality is poor:
End a call and try again.
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